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  6. TDS GTN 750 going on and off

TDS GTN 750 going on and off

Scheduled Pinned Locked Moved Bonanza Professional
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  • B Offline
    B Offline
    babybus
    wrote last edited by
    #1

    Hello,

    First of all, absolutely fantastic product! Thank you.

    I have the TDS Upgraded version installed. The TDS650 works fine however the 750 turns itself on and off randomly? Everything is up to date and also this happens on the Bonanza as well.

    Cheers,

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    • Black SquareB Offline
      Black SquareB Offline
      Black Square
      Black Square Developer
      wrote last edited by
      #2

      Sounds like either a hardware binding error, or you have multiple instances of the TDS desktop application running in the background.

      1 Reply Last reply
      0
      • B Offline
        B Offline
        babybus
        wrote last edited by
        #3

        Would that only affect one of the units?

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        • Black SquareB Offline
          Black SquareB Offline
          Black Square
          Black Square Developer
          wrote last edited by
          #4

          For the control binding issue, it's a definite possibility, depending on what you have bound.

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          • T Offline
            T Offline
            tiberiu11
            wrote last edited by
            #5

            Hello,

            Have you contacted TDS Sim Software for this issue, as we have received an identical report and we are communicating with the user. We suggest contacting TDS support if you have not and we will gladly assist so you can fully use the TDS GTNXi Pro with the Bonanza/Baron by Black Square!

            Black SquareB 1 Reply Last reply
            0
            • T tiberiu11

              Hello,

              Have you contacted TDS Sim Software for this issue, as we have received an identical report and we are communicating with the user. We suggest contacting TDS support if you have not and we will gladly assist so you can fully use the TDS GTNXi Pro with the Bonanza/Baron by Black Square!

              Black SquareB Offline
              Black SquareB Offline
              Black Square
              Black Square Developer
              wrote last edited by
              #6

              @tiberiu11 Thank you for your amazing support, here! I've been meaning to ask you to let us know if there is anything we can do to help you provide support to your users on this forum, like a sticky-topic, or any links for TDS support that you would like me to send people to. Thank you!

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              • T Offline
                T Offline
                tiberiu11
                wrote last edited by
                #7

                Hello,

                Thank you very much! For TDS GTNXi support, we offer Discord support:
                https://discord.gg/NupgPCUgsH

                As well as our support forum:
                http://forum.tdssim.com/

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                • B Offline
                  B Offline
                  babybus
                  wrote last edited by
                  #8

                  It seems to be only doing it with the Baron and Bonanza. It currently makes it unflyable for me as the GTN 750 just randomly cuts out from no input. I have checked bindings. I will post on the TDS discord.

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                  • B Offline
                    B Offline
                    babybus
                    wrote last edited by
                    #9

                    Just doing a flight now and the GTN750 has gone completely blank. The 650 is still working.

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                    • B Offline
                      B Offline
                      babybus
                      wrote last edited by
                      #10

                      If I pull CB COM/NAV 2 it turns off both GTNs. If I only pull the COM/NAV 1 it doesnt turn off either. Not sure if this might point to the issue?

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                      • Black SquareB Offline
                        Black SquareB Offline
                        Black Square
                        Black Square Developer
                        wrote last edited by
                        #11

                        That's an interesting observation. The electrical circuits are set correctly, and everything is working as expected on my end. Were you able to get in touch with TDS to brainstorm with their other user reporting the same issue?

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                        • B Offline
                          B Offline
                          babybus
                          wrote last edited by
                          #12

                          Yes. They pointed it to being an issue with the aircraft unfortunately. Maybe I’ll try a full install and reinstall of both aircraft and TDS.

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                          • Black SquareB Offline
                            Black SquareB Offline
                            Black Square
                            Black Square Developer
                            wrote last edited by
                            #13

                            That's unfortunate, since it's an issue I can't reproduce. If you wanted to investigate further, do you have any experience with developer mode? Looking at the electrical circuits for COM1 and COM2 when this happens and when you pull the breakers might give us a hint.

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                            • VillajotaV Offline
                              VillajotaV Offline
                              Villajota
                              wrote last edited by Villajota
                              #14

                              Hi, I'm experiencing a variant of this issue. Both TDS and PMS50 GTN don't load well. Sometimes they try to switch on after connecting avionics but in a few seconds they disconnect and don't reappear again. Both work fine in the Dukes. The 530 also does not load in this situation, but the 430 does load.

                              Black SquareB 1 Reply Last reply
                              0
                              • VillajotaV Villajota

                                Hi, I'm experiencing a variant of this issue. Both TDS and PMS50 GTN don't load well. Sometimes they try to switch on after connecting avionics but in a few seconds they disconnect and don't reappear again. Both work fine in the Dukes. The 530 also does not load in this situation, but the 430 does load.

                                Black SquareB Offline
                                Black SquareB Offline
                                Black Square
                                Black Square Developer
                                wrote last edited by
                                #15

                                @Villajota I'm still hoping this is something at the TDS level, since I don't think there's anything different about how these new aircraft are configured, but since you suggest that other GPS units are involved too, have you tried temporarily removing the TDS package from your community folder to see if the others then work? That could help us narrow it down.

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                                • VillajotaV Offline
                                  VillajotaV Offline
                                  Villajota
                                  wrote last edited by
                                  #16

                                  Hi, @Black-Square , let me share my tests so far:

                                  • I have uninstalled completely TDS ==> GNS 530, PMS GTN 750 and PMS GTN 650 work fine in Bonanza TC and Bonanza TP, but not in the ordinary A36. They just light up for a few seconds but then turn off.
                                  • TDS reinstalled completely again =>
                                    => In Bonanza A36: PMS GTN 750 & 650 don't work. GNS 530 does not work. TDS GTN 750 doesn't load and TDS GTN 650 loads but works erratically, not quite fine.
                                    => In Bonanza A36 TC: PMS GTN 750 & 650 work fine. GNS 530 works fine. TDS GTN 750 works fine and TDS GTN 650 loads but works erratically, not quite fine.
                                    => In Bonanza B36 TP: Same behaviour as in A36 TC.

                                  To be sure I have downloaded / installed last versions of everything before tests.

                                  Hope this helps, regards,

                                  Black SquareB 1 Reply Last reply
                                  0
                                  • VillajotaV Villajota

                                    Hi, @Black-Square , let me share my tests so far:

                                    • I have uninstalled completely TDS ==> GNS 530, PMS GTN 750 and PMS GTN 650 work fine in Bonanza TC and Bonanza TP, but not in the ordinary A36. They just light up for a few seconds but then turn off.
                                    • TDS reinstalled completely again =>
                                      => In Bonanza A36: PMS GTN 750 & 650 don't work. GNS 530 does not work. TDS GTN 750 doesn't load and TDS GTN 650 loads but works erratically, not quite fine.
                                      => In Bonanza A36 TC: PMS GTN 750 & 650 work fine. GNS 530 works fine. TDS GTN 750 works fine and TDS GTN 650 loads but works erratically, not quite fine.
                                      => In Bonanza B36 TP: Same behaviour as in A36 TC.

                                    To be sure I have downloaded / installed last versions of everything before tests.

                                    Hope this helps, regards,

                                    Black SquareB Offline
                                    Black SquareB Offline
                                    Black Square
                                    Black Square Developer
                                    wrote last edited by
                                    #17

                                    @Villajota Thanks for the investigation! Your help is much appreciated when I can't reproduce these issues myself.

                                    This doesn't quite follow with your reported symptoms, but are you sure you don't have any hardware bound to any electrical circuits, or avionics switches?

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                                    • VillajotaV Offline
                                      VillajotaV Offline
                                      Villajota
                                      wrote last edited by
                                      #18

                                      @Black-Square, no, I have a Bravo but all buttons are unmapped because all buttons and switches are managed by Stream Deck. I've double checked it anyway.

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