UBahn Hamburg U1 in Career mode??
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Just Trains Support should be able to help with this kind of thing. There is a link to Support on their website www.justtrains.net and you can contact them.
See: https://www.justflight.com/support
https://support.justflight.com/support/solutions/folders/17000142435
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https://support.justflight.com/support/home
At the top of the page it should say Login to raise a ticket. If you don't have an account there are links on this page https://www.justflight.com/support
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From this page - https://www.justflight.com/support
**Orders and purchases from other stores (i.e. other websites, Steam or MSFS Marketplace)
If you have a problem with the ordering process, obtaining your product or key code issues you will need to contact the seller directly.
For issues related to a Just Flight product bought from another store, email us at j3fsupport@justflight.com. Please include the following information in your email to ensure we can help you effectively:
Product title
The seller you bought the product from
Proof of purchase
Date of purchase
As much detail about the problem as possible**