Traffic control centre app wont start after update to 1.0.5

StandaPe

@janjoensson I have the sane problem.

JCLG

Same problem for me, no possible to open Traffic Control Center after the V1.0.5 update.
I have verified that the 4 new files 1.0.5 are in the Community folder.
If there is a solution i would have the information, please.
Regards.
Jean-Christophe

JumboRJ

Hi,
I do have the same problem also. Hope to have an "update" soon.

Regards.
Armand.

TexasGary

I just updated to 1.0.5, but I didn't uninstall prior to updating. And I CAN open the Traffic Control Center. Just FYI.

mhron

The same problem here. I tried to reinstall it with "run as admin" and still the centre doesn't start.

mhron

@texasgary

I didn't uninstall the previous version before the first 1.0.5 install and got this problem with no centre starting anyway.

caffer

same here

Derek

@janjoensson said in Traffic control centre app wont start after update to 1.0.5:

I did a complete uninstallation of version 1.0.4 and fleet. Deleted one remaining JF-module-folder in the community folder. Then downloaded and installed verison 1.0.5 and fleet 1.0.5. Everything seems to have installed. However I was never asked to verify my purchase during the installation process. And now the Traffic Control Centre app wont start, no matter what I do. What to do?

Best regards Jan

You should only need to verify purchase if you have just bought it. However, if you are having problems with the centre your best bet would be to contact JF support and we can look into it asap.

https://www.justflight.com/support

Markucha21

I have the same problem any solutions?

Derek

@markucha21 said in Traffic control centre app wont start after update to 1.0.5:

I have the same problem any solutions?

if you are having problems with the centre your best bet would be to contact JF support and we can look into it asap.

https://www.justflight.com/support

Markucha21

@derek I already open the ticket. Version 1.04 works fine so I cant understand why this is happen. Hopefully I will have some support from opem ticekt.

Derek

@markucha21 said in Traffic control centre app wont start after update to 1.0.5:

@derek I already open the ticket. Version 1.04 works fine so I cant understand why this is happen. Hopefully I will have some support from opem ticekt.

Let's hope so. We have spent a lot of time testing it and had a lot of volunteer testers from this very forum. I am surprised no-one has mentioned this up to now.

janjoensson

@derek said in Traffic control centre app wont start after update to 1.0.5:

@janjoensson said in Traffic control centre app wont start after update to 1.0.5:

I did a complete uninstallation of version 1.0.4 and fleet. Deleted one remaining JF-module-folder in the community folder. Then downloaded and installed verison 1.0.5 and fleet 1.0.5. Everything seems to have installed. However I was never asked to verify my purchase during the installation process. And now the Traffic Control Centre app wont start, no matter what I do. What to do?

Best regards Jan

You should only need to verify purchase if you have just bought it. However, if you are having problems with the centre your best bet would be to contact JF support and we can look into it asap.

https://www.justflight.com/support

Okey, I have already opened a ticket with support.

Art_P

No problems with Control Centre starting after update, but after an unhandled exception error and exit it will no longer open.

Derek

@art_p said in Traffic control centre app wont start after update to 1.0.5:

No problems with Control Centre starting after update, but after an unhandled exception error and exit it will no longer open.

The Control Centre not opening is usually a sign that the fleet zip file has not been properly installed. If uninstalling and reinstalling both files doesn't work, I'd recommend contacting Just Flight support as per the link above.

JumboRJ

@mhron Hi.
Actually I did the same as you. Downloaded and run the install but did not work. So I uninstallet all and starting from the very begining. One thing I have to say also. As I started the install process, it did not ask me for any serial nr or whatsoever. Just run the install and that was the whole thing. But anyway I will uninstall again and downlowad the files again and lets see how it will work.

Best Regards
Armand.

Art_P

@derek In my case, a computer restart solved the problem.

janjoensson

Anyone had any luck so far? Now in contact with support but first suggestions about redownloading and installing with virus software off didn't do the trick regretably... Search for solution goes on.

JumboRJ

Hi. So far the same issue. I was thinking to remove again the new files and reinstall the previous version and testing again. Kind of kind of annoying that for some reason does not work. I have no clue where to look for the error since I do have install both files (Traffic and Fleet).

Regards
Armand.

mhron

Ok guys, it starts for me now. The only thing I did was that I changed my regional format of Windows to English (United Kingdom). I use a czech version of Windows and we use , instead of . as a decimal point.

You can give it a try... Windows Settings -> Time & Language -> Regional Format and change that to English (United Kingdom).