Traffic control centre app wont start after update to 1.0.5
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I just updated to 1.0.5, but I didn't uninstall prior to updating. And I CAN open the Traffic Control Center. Just FYI.
I didn't uninstall the previous version before the first 1.0.5 install and got this problem with no centre starting anyway.
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I did a complete uninstallation of version 1.0.4 and fleet. Deleted one remaining JF-module-folder in the community folder. Then downloaded and installed verison 1.0.5 and fleet 1.0.5. Everything seems to have installed. However I was never asked to verify my purchase during the installation process. And now the Traffic Control Centre app wont start, no matter what I do. What to do?
Best regards Jan
@janjoensson said in Traffic control centre app wont start after update to 1.0.5:
I did a complete uninstallation of version 1.0.4 and fleet. Deleted one remaining JF-module-folder in the community folder. Then downloaded and installed verison 1.0.5 and fleet 1.0.5. Everything seems to have installed. However I was never asked to verify my purchase during the installation process. And now the Traffic Control Centre app wont start, no matter what I do. What to do?
Best regards Jan
You should only need to verify purchase if you have just bought it. However, if you are having problems with the centre your best bet would be to contact JF support and we can look into it asap.
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I have the same problem any solutions?
@markucha21 said in Traffic control centre app wont start after update to 1.0.5:
I have the same problem any solutions?
if you are having problems with the centre your best bet would be to contact JF support and we can look into it asap.
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@markucha21 said in Traffic control centre app wont start after update to 1.0.5:
I have the same problem any solutions?
if you are having problems with the centre your best bet would be to contact JF support and we can look into it asap.
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@derek I already open the ticket. Version 1.04 works fine so I cant understand why this is happen. Hopefully I will have some support from opem ticekt.
@markucha21 said in Traffic control centre app wont start after update to 1.0.5:
@derek I already open the ticket. Version 1.04 works fine so I cant understand why this is happen. Hopefully I will have some support from opem ticekt.
Let's hope so. We have spent a lot of time testing it and had a lot of volunteer testers from this very forum. I am surprised no-one has mentioned this up to now.
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@janjoensson said in Traffic control centre app wont start after update to 1.0.5:
I did a complete uninstallation of version 1.0.4 and fleet. Deleted one remaining JF-module-folder in the community folder. Then downloaded and installed verison 1.0.5 and fleet 1.0.5. Everything seems to have installed. However I was never asked to verify my purchase during the installation process. And now the Traffic Control Centre app wont start, no matter what I do. What to do?
Best regards Jan
You should only need to verify purchase if you have just bought it. However, if you are having problems with the centre your best bet would be to contact JF support and we can look into it asap.
@derek said in Traffic control centre app wont start after update to 1.0.5:
@janjoensson said in Traffic control centre app wont start after update to 1.0.5:
I did a complete uninstallation of version 1.0.4 and fleet. Deleted one remaining JF-module-folder in the community folder. Then downloaded and installed verison 1.0.5 and fleet 1.0.5. Everything seems to have installed. However I was never asked to verify my purchase during the installation process. And now the Traffic Control Centre app wont start, no matter what I do. What to do?
Best regards Jan
You should only need to verify purchase if you have just bought it. However, if you are having problems with the centre your best bet would be to contact JF support and we can look into it asap.
Okey, I have already opened a ticket with support.
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@derek said in Traffic control centre app wont start after update to 1.0.5:
@janjoensson said in Traffic control centre app wont start after update to 1.0.5:
I did a complete uninstallation of version 1.0.4 and fleet. Deleted one remaining JF-module-folder in the community folder. Then downloaded and installed verison 1.0.5 and fleet 1.0.5. Everything seems to have installed. However I was never asked to verify my purchase during the installation process. And now the Traffic Control Centre app wont start, no matter what I do. What to do?
Best regards Jan
You should only need to verify purchase if you have just bought it. However, if you are having problems with the centre your best bet would be to contact JF support and we can look into it asap.
Okey, I have already opened a ticket with support.
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No problems with Control Centre starting after update, but after an unhandled exception error and exit it will no longer open.
@art_p said in Traffic control centre app wont start after update to 1.0.5:
No problems with Control Centre starting after update, but after an unhandled exception error and exit it will no longer open.
The Control Centre not opening is usually a sign that the fleet zip file has not been properly installed. If uninstalling and reinstalling both files doesn't work, I'd recommend contacting Just Flight support as per the link above.
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I didn't uninstall the previous version before the first 1.0.5 install and got this problem with no centre starting anyway.
@mhron Hi.
Actually I did the same as you. Downloaded and run the install but did not work. So I uninstallet all and starting from the very begining. One thing I have to say also. As I started the install process, it did not ask me for any serial nr or whatsoever. Just run the install and that was the whole thing. But anyway I will uninstall again and downlowad the files again and lets see how it will work.Best Regards
Armand. -
@art_p said in Traffic control centre app wont start after update to 1.0.5:
No problems with Control Centre starting after update, but after an unhandled exception error and exit it will no longer open.
The Control Centre not opening is usually a sign that the fleet zip file has not been properly installed. If uninstalling and reinstalling both files doesn't work, I'd recommend contacting Just Flight support as per the link above.
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Anyone had any luck so far? Now in contact with support but first suggestions about redownloading and installing with virus software off didn't do the trick regretably... Search for solution goes on.
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Hi. So far the same issue. I was thinking to remove again the new files and reinstall the previous version and testing again. Kind of kind of annoying that for some reason does not work. I have no clue where to look for the error since I do have install both files (Traffic and Fleet).
Regards
Armand. -
Ok guys, it starts for me now. The only thing I did was that I changed my regional format of Windows to English (United Kingdom). I use a czech version of Windows and we use , instead of . as a decimal point.
You can give it a try... Windows Settings -> Time & Language -> Regional Format and change that to English (United Kingdom).
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Ok guys, it starts for me now. The only thing I did was that I changed my regional format of Windows to English (United Kingdom). I use a czech version of Windows and we use , instead of . as a decimal point.
You can give it a try... Windows Settings -> Time & Language -> Regional Format and change that to English (United Kingdom).
@mhron Hi guys !!
So I tried what Mhron suggested, and in my case it worked (thanks for your tip :) :) ).
In fact, I had to change the format of the region from what I had (German/Austria..Deutsch/Österreich) to English/Austria. I tried to restore it again the to the original format (German/Austria...Deutsch/Österreich) but it didn't work. So I changed it back to the English/Austria option and so far it works perfectly.Regards
Armand. -
Ok guys, it starts for me now. The only thing I did was that I changed my regional format of Windows to English (United Kingdom). I use a czech version of Windows and we use , instead of . as a decimal point.
You can give it a try... Windows Settings -> Time & Language -> Regional Format and change that to English (United Kingdom).
@mhron Thank you! It's now working! :)
