No Traffic
-
@derek Sadly, that's not it. I spawned into EGLL at 8AM on two separate occasions between last night and this morning. 1 had traffic and 1 didn't.
@mookie2661 If you all have no traffic try to remove the data in the localcache packages, MSFS folder for the FS Traffic module and it will rebuild itself. If you have no traffic on arrival I see the sim doing that when there is too much traffic and ground vehicles being created. I set only pushback vehicles and went through and assigned all missing repaints in the traffic database
-
@mookie2661 If you all have no traffic try to remove the data in the localcache packages, MSFS folder for the FS Traffic module and it will rebuild itself. If you have no traffic on arrival I see the sim doing that when there is too much traffic and ground vehicles being created. I set only pushback vehicles and went through and assigned all missing repaints in the traffic database
@twentyfivehundred Yessir. I appreciate the feedback. I posted that very same fix towards the top of this thread a few days ago. It's hit or miss. Also, I have it set to No ground vehicles.
-
@twentyfivehundred Yessir. I appreciate the feedback. I posted that very same fix towards the top of this thread a few days ago. It's hit or miss. Also, I have it set to No ground vehicles.
@mookie2661 said in No Traffic:
@twentyfivehundred Yessir. I appreciate the feedback. I posted that very same fix towards the top of this thread a few days ago. It's hit or miss. Also, I have it set to No ground vehicles.
It needs a pushback option or else they disappear I found. I went through the database and assigned missing models there were a lot of them, from other AI packages. Each main aircraft.cfg has entries for ground vehicles. I set pushback = 1 for all of them and jetways =1 and other ground options = 0
-
@mookie2661 said in No Traffic:
@twentyfivehundred Yessir. I appreciate the feedback. I posted that very same fix towards the top of this thread a few days ago. It's hit or miss. Also, I have it set to No ground vehicles.
It needs a pushback option or else they disappear I found. I went through the database and assigned missing models there were a lot of them, from other AI packages. Each main aircraft.cfg has entries for ground vehicles. I set pushback = 1 for all of them and jetways =1 and other ground options = 0
@twentyfivehundred I get what you're saying and appreciate your willingness to help, but I'm tired of trying to find work-arounds that we shouldn't have to do with $40 software. We shouldn't have to fiddle with databases. We shouldn't have to delete files before every flight. FSLTL just works better. The only thing it costs is a few FPS. I will continue to use that until a true patch or fix is found by the developer.
-
@twentyfivehundred I get what you're saying and appreciate your willingness to help, but I'm tired of trying to find work-arounds that we shouldn't have to do with $40 software. We shouldn't have to fiddle with databases. We shouldn't have to delete files before every flight. FSLTL just works better. The only thing it costs is a few FPS. I will continue to use that until a true patch or fix is found by the developer.
@mookie2661 said in No Traffic:
@twentyfivehundred I get what you're saying and appreciate your willingness to help, but I'm tired of trying to find work-arounds that we shouldn't have to do with $40 software. We shouldn't have to fiddle with databases. We shouldn't have to delete files before every flight. FSLTL just works better. The only thing it costs is a few FPS. I will continue to use that until a true patch or fix is found by the developer.
Well yes... we accept this in flight sim with every addon. I will be patient and wait for updates. I am lucky to have tweaked flight sims enough over the decades to be used to this "requirement" and I am successful in making FS Traffic work for me. Sorry to hear so many people are unable to enjoy this addon.
-
@derek Glad to hear it, but I suggest that if JF were to acknowledge that there are some issues for some of the customers, at least I would not be asking for a refund. As of now people get told that everything is OK.
For me there is too many tweaks, adjustments, turn everything else down and still you see no or little traffic. There must be something not right. Basically it was not as advertised IMO.
But I'll stick to buying aircraft from you.@bjm62 said in No Traffic:
@derek Glad to hear it, but I suggest that if JF were to acknowledge that there are some issues for some of the customers, at least I would not be asking for a refund. As of now people get told that everything is OK.
For me there is too many tweaks, adjustments, turn everything else down and still you see no or little traffic. There must be something not right. Basically it was not as advertised IMO.
But I'll stick to buying aircraft from you.We have definitely acknowledged that there are issues for some customers which is why I have been asking for them to submit support tickets so we can trace any commonality and so acsertain what may be causing the problem(s).
-
@twentyfivehundred I get what you're saying and appreciate your willingness to help, but I'm tired of trying to find work-arounds that we shouldn't have to do with $40 software. We shouldn't have to fiddle with databases. We shouldn't have to delete files before every flight. FSLTL just works better. The only thing it costs is a few FPS. I will continue to use that until a true patch or fix is found by the developer.
@mookie2661 Thanks, well written agree we have paid money we shouldn't have to change things.
-
@pridechaser said in No Traffic:
@derek REFUND you had time to fix this before launching and no im not waiting for you to fix it so REFUND it is
Support will reply to you and either resolve the issue, or, if the software can't be made to work on your system, give you a refund. NB that I have not seen any reports here or in other forums about the sim not 'looking the same'. Can you let Support know specifically whayt has changed?
@derek said in No Traffic:
@pridechaser said in No Traffic:
@derek REFUND you had time to fix this before launching and no im not waiting for you to fix it so REFUND it is
Support will reply to you and either resolve the issue, or, if the software can't be made to work on your system, give you a refund. NB that I have not seen any reports here or in other forums about the sim not 'looking the same'. Can you let Support know specifically whayt has changed?
This is untrue. Support was not able to get my traffic to appear unless I disabled the most crucial features of the program (ground services, jetways, etc) and none of the steps they instructed me to try solved the problem.
When I explained this, they gaslit me and stated "We don't usually offer exchanges or refunds on downloads for unwanted products as there's nothing physical to return" and referred me to their terms and conditions. As if the problem is that I simply don't want the product when the actual problem is that the product doesn't work.
They then tried to convince me to wait for an update with no release date instead of requesting a refund which you stated I was entitled to, for a product that literally does not work.
This will 100% be the last time I buy a Just Flight product and I will be 100% sure to use my resources to spread the word about my experience.
-
@derek said in No Traffic:
@pridechaser said in No Traffic:
@derek REFUND you had time to fix this before launching and no im not waiting for you to fix it so REFUND it is
Support will reply to you and either resolve the issue, or, if the software can't be made to work on your system, give you a refund. NB that I have not seen any reports here or in other forums about the sim not 'looking the same'. Can you let Support know specifically whayt has changed?
This is untrue. Support was not able to get my traffic to appear unless I disabled the most crucial features of the program (ground services, jetways, etc) and none of the steps they instructed me to try solved the problem.
When I explained this, they gaslit me and stated "We don't usually offer exchanges or refunds on downloads for unwanted products as there's nothing physical to return" and referred me to their terms and conditions. As if the problem is that I simply don't want the product when the actual problem is that the product doesn't work.
They then tried to convince me to wait for an update with no release date instead of requesting a refund which you stated I was entitled to, for a product that literally does not work.
This will 100% be the last time I buy a Just Flight product and I will be 100% sure to use my resources to spread the word about my experience.
-
This is untrue. Support was not able to get my traffic to appear unless I disabled the most crucial features of the program (ground services, jetways, etc) and none of the steps they instructed me to try solved the problem.
Are you using GSX?
@derek I disabled GSX and tweaked the settings in GSX as suggested by support and it did not work. Also, nowhere in the description, presentation, or disclosure of this product did it state that there would be a conflict with GSX anyways. Had it stated this, I wouldn't have even gone down this rabbit hole to begin with.
I know you are just the messenger, but what is being done here by JustFlight is not right.
-
@bjm62 said in No Traffic:
@derek Glad to hear it, but I suggest that if JF were to acknowledge that there are some issues for some of the customers, at least I would not be asking for a refund. As of now people get told that everything is OK.
For me there is too many tweaks, adjustments, turn everything else down and still you see no or little traffic. There must be something not right. Basically it was not as advertised IMO.
But I'll stick to buying aircraft from you.We have definitely acknowledged that there are issues for some customers which is why I have been asking for them to submit support tickets so we can trace any commonality and so acsertain what may be causing the problem(s).
@derek said in No Traffic:
@bjm62 said in No Traffic:
@derek Glad to hear it, but I suggest that if JF were to acknowledge that there are some issues for some of the customers, at least I would not be asking for a refund. As of now people get told that everything is OK.
For me there is too many tweaks, adjustments, turn everything else down and still you see no or little traffic. There must be something not right. Basically it was not as advertised IMO.
But I'll stick to buying aircraft from you.We have definitely acknowledged that there are issues for some customers which is why I have been asking for them to submit support tickets so we can trace any commonality and so acsertain what may be causing the problem(s).
A big problem is that you don't respond to tickets submitted on the first day of purchase, such ignorance never seen anywhere.. I have started a Paypal complaint!
-
@derek I disabled GSX and tweaked the settings in GSX as suggested by support and it did not work. Also, nowhere in the description, presentation, or disclosure of this product did it state that there would be a conflict with GSX anyways. Had it stated this, I wouldn't have even gone down this rabbit hole to begin with.
I know you are just the messenger, but what is being done here by JustFlight is not right.
@777dave said in No Traffic:
@derek I disabled GSX and tweaked the settings in GSX as suggested by support and it did not work. Also, nowhere in the description, presentation, or disclosure of this product did it state that there would be a conflict with GSX anyways. Had it stated this, I wouldn't have even gone down this rabbit hole to begin with.
I know you are just the messenger, but what is being done here by JustFlight is not right.
Conflicts with AI traffic and GSX are not new - there have been issues with FSTL IIRC - we did cover this in an FAQ about invisible aircraft and made a tool to facilitate it. That aside, it looks like support replied and also got it working for you, albeit with limitations that you are unhappy with. I am sorry you are so unhappy, but the complexity of AI traffic programs invariably means some compromises are required on the way. If you PM me I will endeavour to get you out of your rabbit hole clutching the money you paid.
-
@derek said in No Traffic:
@bjm62 said in No Traffic:
@derek Glad to hear it, but I suggest that if JF were to acknowledge that there are some issues for some of the customers, at least I would not be asking for a refund. As of now people get told that everything is OK.
For me there is too many tweaks, adjustments, turn everything else down and still you see no or little traffic. There must be something not right. Basically it was not as advertised IMO.
But I'll stick to buying aircraft from you.We have definitely acknowledged that there are issues for some customers which is why I have been asking for them to submit support tickets so we can trace any commonality and so acsertain what may be causing the problem(s).
A big problem is that you don't respond to tickets submitted on the first day of purchase, such ignorance never seen anywhere.. I have started a Paypal complaint!
@olimsfs said in No Traffic:
@derek said in No Traffic:
@bjm62 said in No Traffic:
@derek Glad to hear it, but I suggest that if JF were to acknowledge that there are some issues for some of the customers, at least I would not be asking for a refund. As of now people get told that everything is OK.
For me there is too many tweaks, adjustments, turn everything else down and still you see no or little traffic. There must be something not right. Basically it was not as advertised IMO.
But I'll stick to buying aircraft from you.We have definitely acknowledged that there are issues for some customers which is why I have been asking for them to submit support tickets so we can trace any commonality and so acsertain what may be causing the problem(s).
A big problem is that you don't respond to tickets submitted on the first day of purchase, such ignorance never seen anywhere.. I have started a Paypal complaint!
That is correct - we have been extremely busy in support and tickets are taking longer than we'd like to respond. Under normal circumstances we reply promptly (within UK business hours/days) but this has seen an unprecedented level of interest - far more than our aircraft releases.
-
@777dave said in No Traffic:
@derek I disabled GSX and tweaked the settings in GSX as suggested by support and it did not work. Also, nowhere in the description, presentation, or disclosure of this product did it state that there would be a conflict with GSX anyways. Had it stated this, I wouldn't have even gone down this rabbit hole to begin with.
I know you are just the messenger, but what is being done here by JustFlight is not right.
Conflicts with AI traffic and GSX are not new - there have been issues with FSTL IIRC - we did cover this in an FAQ about invisible aircraft and made a tool to facilitate it. That aside, it looks like support replied and also got it working for you, albeit with limitations that you are unhappy with. I am sorry you are so unhappy, but the complexity of AI traffic programs invariably means some compromises are required on the way. If you PM me I will endeavour to get you out of your rabbit hole clutching the money you paid.
@derek They got it working only by removing features that were promised in the description (by disabling all ground services including jetways). Therefore, the product was not as described and I would have never purchased it had I known this. I have also never had this problem with FSLTL and I'd be willing to bet that many of us on here haven't either.
-
@derek They got it working only by removing features that were promised in the description (by disabling all ground services including jetways). Therefore, the product was not as described and I would have never purchased it had I known this. I have also never had this problem with FSLTL and I'd be willing to bet that many of us on here haven't either.
@777dave said in No Traffic:
I have also never had this problem with FSLTL and I'd be willing to bet that many of us on here haven't either.
Unfortunately, the object limit is a limitation of MSFS and it can affect all AI traffic programs.
See: https://www.fsdreamteam.com/forum/index.php?topic=28661.0and: http://www.fsdreamteam.com/forum/index.php?topic=27609.60
It won't affect all users, it won't affect all locations and it can be resolved - but not automatically, as yet. Ideally, MS will up the limit in a future update. In the meantime, it is a case of priotirising what it is you want to see.
-
@777dave said in No Traffic:
I have also never had this problem with FSLTL and I'd be willing to bet that many of us on here haven't either.
Unfortunately, the object limit is a limitation of MSFS and it can affect all AI traffic programs.
See: https://www.fsdreamteam.com/forum/index.php?topic=28661.0and: http://www.fsdreamteam.com/forum/index.php?topic=27609.60
It won't affect all users, it won't affect all locations and it can be resolved - but not automatically, as yet. Ideally, MS will up the limit in a future update. In the meantime, it is a case of priotirising what it is you want to see.
-
@olimsfs said in No Traffic:
@derek said in No Traffic:
@bjm62 said in No Traffic:
@derek Glad to hear it, but I suggest that if JF were to acknowledge that there are some issues for some of the customers, at least I would not be asking for a refund. As of now people get told that everything is OK.
For me there is too many tweaks, adjustments, turn everything else down and still you see no or little traffic. There must be something not right. Basically it was not as advertised IMO.
But I'll stick to buying aircraft from you.We have definitely acknowledged that there are issues for some customers which is why I have been asking for them to submit support tickets so we can trace any commonality and so acsertain what may be causing the problem(s).
A big problem is that you don't respond to tickets submitted on the first day of purchase, such ignorance never seen anywhere.. I have started a Paypal complaint!
That is correct - we have been extremely busy in support and tickets are taking longer than we'd like to respond. Under normal circumstances we reply promptly (within UK business hours/days) but this has seen an unprecedented level of interest - far more than our aircraft releases.
-
It's incredible the support now responds to me but won't refund! I was clear enough about the malfunctions of the traffic software, they ask for details on what doesn't work, it's been five days explaining all the problems, incompatibility with other products, invisible traffic, error-prone traffic software, intermittent restart of MSFS to try to get it to work, what more evidence do they want, this is unheard of!!!
im not paid a beta tester, refund me please
ticket: #69607
-
It's incredible the support now responds to me but won't refund! I was clear enough about the malfunctions of the traffic software, they ask for details on what doesn't work, it's been five days explaining all the problems, incompatibility with other products, invisible traffic, error-prone traffic software, intermittent restart of MSFS to try to get it to work, what more evidence do they want, this is unheard of!!!
im not paid a beta tester, refund me please
ticket: #69607
This post is deleted!
