No Traffic
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@777dave do you think is possible to ask for a refund? If yes, how? Thank you!
Of course i have the same issues.@steveduemila I know I did. I opened up a new ticket and asked for a refund with a brief explanation of why. I have not heard back from these guys in days
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@steveduemila I know I did. I opened up a new ticket and asked for a refund with a brief explanation of why. I have not heard back from these guys in days
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@777dave Ticket number and I'll see what's happening for you?
@voice-of-reason The ticket I haven't heard back on is 69438
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@777dave Ticket number and I'll see what's happening for you?
@voice-of-reason The second ticket I submitted was 69738.
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@777dave Ticket number and I'll see what's happening for you?
@voice-of-reason I have had a ticket open for 4 days and no reply or refund
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@bjm62 said in No Traffic:
Regretfully they have got silent on me now after repeatedly asking for a refund.
We always reserve the right to try and get something working before supplying a refund. We are UK based and, although our team has been around over the weekend, it was a weekend and we are trying to process the support requests in order of priority as fast as possible.
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@thy777 said in No Traffic:
feel blown away by just flight never again their products. I will make a complaint
We always reserve the right to try and get something working before supplying a refund. We are UK based and, although our team has been around over the weekend, it was a weekend and we are trying to process the support requests in order of priority as fast as possible.
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@voice-of-reason I have had a ticket open for 4 days and no reply or refund
@pridechaser said in No Traffic:
@voice-of-reason I have had a ticket open for 4 days and no reply or refund
We always reserve the right to try and get something working before supplying a refund. We are UK based and, although our team has been around over the weekend, it was a weekend and we are trying to process the support requests in order of priority as fast as possible.
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It's still VERY hit or miss for me. Sometimes traffic just pops up, sometimes it doesn't. Nothing else changes from my end except the location. When it works, it works great, but I find myself reverting back to FSLTL more often than I should. I would submit a ticket, but I can't get it to be repeatable. Sometimes it works, sometimes not. Not sure what else to do.
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It's still VERY hit or miss for me. Sometimes traffic just pops up, sometimes it doesn't. Nothing else changes from my end except the location. When it works, it works great, but I find myself reverting back to FSLTL more often than I should. I would submit a ticket, but I can't get it to be repeatable. Sometimes it works, sometimes not. Not sure what else to do.
@mookie2661 said in No Traffic:
It's still VERY hit or miss for me. Sometimes traffic just pops up, sometimes it doesn't. Nothing else changes from my end except the location. When it works, it works great, but I find myself reverting back to FSLTL more often than I should. I would submit a ticket, but I can't get it to be repeatable. Sometimes it works, sometimes not. Not sure what else to do.
Time of day? The location could be important if it's a default or add-on airport and also the amount of objects being displayed.
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@pridechaser said in No Traffic:
@voice-of-reason I have had a ticket open for 4 days and no reply or refund
We always reserve the right to try and get something working before supplying a refund. We are UK based and, although our team has been around over the weekend, it was a weekend and we are trying to process the support requests in order of priority as fast as possible.
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@derek REFUND you had time to fix this before launching and no im not waiting for you to fix it so REFUND it is
@pridechaser said in No Traffic:
@derek REFUND you had time to fix this before launching and no im not waiting for you to fix it so REFUND it is
Support will reply to you and either resolve the issue, or, if the software can't be made to work on your system, give you a refund. NB that I have not seen any reports here or in other forums about the sim not 'looking the same'. Can you let Support know specifically whayt has changed?
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@pridechaser said in No Traffic:
@derek REFUND you had time to fix this before launching and no im not waiting for you to fix it so REFUND it is
Support will reply to you and either resolve the issue, or, if the software can't be made to work on your system, give you a refund. NB that I have not seen any reports here or in other forums about the sim not 'looking the same'. Can you let Support know specifically whayt has changed?
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@derek There were files left after removing it and it didnt remove but still im done with your app refund
@pridechaser said in No Traffic:
@derek There were files left after removing it and it didnt remove but still im done with your app refund
OK, many thanks. If uninstalled via Windows or the installer it should remove everything. Not sure what files would alter the look of the sim, but there you go.
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@bjm62 said in No Traffic:
Regretfully they have got silent on me now after repeatedly asking for a refund.
We always reserve the right to try and get something working before supplying a refund. We are UK based and, although our team has been around over the weekend, it was a weekend and we are trying to process the support requests in order of priority as fast as possible.
@derek Glad to hear it, but I suggest that if JF were to acknowledge that there are some issues for some of the customers, at least I would not be asking for a refund. As of now people get told that everything is OK.
For me there is too many tweaks, adjustments, turn everything else down and still you see no or little traffic. There must be something not right. Basically it was not as advertised IMO.
But I'll stick to buying aircraft from you. -
@mookie2661 said in No Traffic:
It's still VERY hit or miss for me. Sometimes traffic just pops up, sometimes it doesn't. Nothing else changes from my end except the location. When it works, it works great, but I find myself reverting back to FSLTL more often than I should. I would submit a ticket, but I can't get it to be repeatable. Sometimes it works, sometimes not. Not sure what else to do.
Time of day? The location could be important if it's a default or add-on airport and also the amount of objects being displayed.
@derek Sadly, that's not it. I spawned into EGLL at 8AM on two separate occasions between last night and this morning. 1 had traffic and 1 didn't.
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@derek Sadly, that's not it. I spawned into EGLL at 8AM on two separate occasions between last night and this morning. 1 had traffic and 1 didn't.
@mookie2661 If you all have no traffic try to remove the data in the localcache packages, MSFS folder for the FS Traffic module and it will rebuild itself. If you have no traffic on arrival I see the sim doing that when there is too much traffic and ground vehicles being created. I set only pushback vehicles and went through and assigned all missing repaints in the traffic database
