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  3. i havnt received my order for fstraffic PC

i havnt received my order for fstraffic PC

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  • L Offline
    L Offline
    lj9706
    wrote last edited by
    #1

    i haven't received my email confirmation and download link for fstraffic PC the payment was successful with a confirmation number ive emailed support but no response

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    • DerekD Offline
      DerekD Offline
      Derek
      JF Staff
      wrote last edited by
      #2

      https://support.justflight.com/support/solutions/articles/17000064728-where-is-my-order-

      https://support.justflight.com/support/solutions/articles/17000064726-i-have-not-received-an-email-with-a-download-link

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      • S Offline
        S Offline
        Skyriderfl
        wrote last edited by
        #3

        I have the same issue. I bought Black Square Bonanza. No email at all. I did get an email when I to the mailing list. So I know my email is correct. I did order the digital versioin. Please help. I cant even send in a ticket due to the fact I dont have a password. My order number is jfl30580204486c8f93 Thanks.

        DerekD 1 Reply Last reply
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        • S Skyriderfl

          I have the same issue. I bought Black Square Bonanza. No email at all. I did get an email when I to the mailing list. So I know my email is correct. I did order the digital versioin. Please help. I cant even send in a ticket due to the fact I dont have a password. My order number is jfl30580204486c8f93 Thanks.

          DerekD Offline
          DerekD Offline
          Derek
          JF Staff
          wrote last edited by
          #4

          @Skyriderfl see the links on the post above.

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          • S Offline
            S Offline
            Skyriderfl
            wrote last edited by
            #5

            Hello Derek, I have looked at the post you have pointed me to. I have tried to get into my account by resetting password but it never sends me an email sir to reset it. Thanks so much for the quick response. But sill dont know what my next step is sir.

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            • DerekD Offline
              DerekD Offline
              Derek
              JF Staff
              wrote last edited by
              #6

              The mail is probably being blocked. Your best bet would be to contact Just Flight Support. There is a link on the Support pages with an email address for "orders".

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