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notification of update

Scheduled Pinned Locked Moved F70 & F100 Professional
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  • V Offline
    V Offline
    vnauta
    wrote last edited by
    #6

    I've not recieved an email, and there is also nothing from justflight in the spam folder. What is meant with unsubscribed by JF?

    DerekD 1 Reply Last reply
    0
    • C Chipmunck58

      Where is the update log?

      DerekD Online
      DerekD Online
      Derek
      JF Staff
      wrote last edited by
      #7

      @Chipmunck58

      https://support.justflight.com/support/solutions/articles/17000152601-f70-f100-professional-changelog

      1 Reply Last reply
      0
      • V vnauta

        I've not recieved an email, and there is also nothing from justflight in the spam folder. What is meant with unsubscribed by JF?

        DerekD Online
        DerekD Online
        Derek
        JF Staff
        wrote last edited by
        #8

        @vnauta

        "Unsubscribed" is where there is a link on the bottom of an email. If you click on the link you won't receive any more mail from the sender - at least, that's the theory. Ours reads:

        *Please do not reply to this email as it is sent from an unmonitored address. You can contact us via the Just Flight or Just Trains website.

        If you no longer wish to receive our emails you can unsubscribe - doing so will remove you from all our emails, including product update notifications. Instead you may wish to update your preferences.

        JustFlight London Limited, St George's House, George Street, Huntingdon, PE29 3GH, United Kingdom*

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        • R Offline
          R Offline
          RPGamerous
          wrote last edited by
          #9

          Maybe some emails got lost in the ether or something, I also didn't get an email notification about an update. Nothing in spam, either -- and I definitely haven't unsubscribed from Just Flight emails, I've been getting the update notifications for several years.

          1 Reply Last reply
          2
          • A Offline
            A Offline
            AlphaEcho
            wrote last edited by
            #10

            Same. No email received, checked spam etc. Thanks.

            1 Reply Last reply
            1
            • J Offline
              J Offline
              Jamie G
              wrote last edited by
              #11

              Also the same, no emails informing of an update anywhere. Thanks

              1 Reply Last reply
              1
              • B Offline
                B Offline
                balus
                wrote last edited by
                #12

                And no email received here either.

                How do we install the update, do we need to download a new installer?

                1 Reply Last reply
                0
                • H Offline
                  H Offline
                  haskell99
                  wrote last edited by
                  #13

                  Yes. The new installer is in your Just Flight account

                  1 Reply Last reply
                  0
                  • H Offline
                    H Offline
                    HumongoDongo
                    wrote last edited by
                    #14

                    No email to me either, usually got them

                    1 Reply Last reply
                    0
                    • B Offline
                      B Offline
                      balus
                      wrote last edited by
                      #15

                      So do we need to uninstall the old version or install over the top?
                      Will previously installed liveries need to be reinstalled or not?
                      What about customised camera view?

                      Perhaps, in the absence of an email to customers, a pinned message with these answers should be made available?

                      1 Reply Last reply
                      0
                      • B Offline
                        B Offline
                        balus
                        wrote last edited by
                        #16

                        ok, so I received an email about the upgrade five minutes ago, looks like there has been a problem with your group mailer

                        DerekD 1 Reply Last reply
                        2
                        • V Offline
                          V Offline
                          vnauta
                          wrote last edited by
                          #17

                          Just to report back. I just now did recieve an email of update 0.1.1!👍

                          1 Reply Last reply
                          1
                          • S Offline
                            S Offline
                            storemaster
                            wrote last edited by
                            #18

                            Also received the notification email only today

                            1 Reply Last reply
                            0
                            • B balus

                              ok, so I received an email about the upgrade five minutes ago, looks like there has been a problem with your group mailer

                              DerekD Online
                              DerekD Online
                              Derek
                              JF Staff
                              wrote last edited by
                              #19

                              @balus said in notification of update:

                              looks like there has been a problem with your group mailer

                              Yes - we'll be having a word with him.

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