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  5. notification of update

notification of update

Scheduled Pinned Locked Moved F70 & F100 Professional
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  • DerekD Offline
    DerekD Offline
    Derek
    JF Staff
    wrote on last edited by
    #2

    The email to buyers has gone out. Check your spam filter. You may have blocked JF by unsubscribing.

    1 Reply Last reply
    0
    • V Offline
      V Offline
      vnauta
      wrote on last edited by
      #3

      i've not recieved any email, also not in the spam folder. I'm not sure what you mean with unsubscribed.

      1 Reply Last reply
      0
      • C Offline
        C Offline
        Chipmunck58
        wrote on last edited by
        #4

        Where is the update log?

        DerekD 1 Reply Last reply
        0
        • C Offline
          C Offline
          Chipmunck58
          wrote on last edited by
          #5

          I received no e-mail

          1 Reply Last reply
          0
          • V Offline
            V Offline
            vnauta
            wrote on last edited by
            #6

            I've not recieved an email, and there is also nothing from justflight in the spam folder. What is meant with unsubscribed by JF?

            DerekD 1 Reply Last reply
            0
            • C Chipmunck58

              Where is the update log?

              DerekD Offline
              DerekD Offline
              Derek
              JF Staff
              wrote on last edited by
              #7

              @Chipmunck58

              https://support.justflight.com/support/solutions/articles/17000152601-f70-f100-professional-changelog

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              0
              • V vnauta

                I've not recieved an email, and there is also nothing from justflight in the spam folder. What is meant with unsubscribed by JF?

                DerekD Offline
                DerekD Offline
                Derek
                JF Staff
                wrote on last edited by
                #8

                @vnauta

                "Unsubscribed" is where there is a link on the bottom of an email. If you click on the link you won't receive any more mail from the sender - at least, that's the theory. Ours reads:

                *Please do not reply to this email as it is sent from an unmonitored address. You can contact us via the Just Flight or Just Trains website.

                If you no longer wish to receive our emails you can unsubscribe - doing so will remove you from all our emails, including product update notifications. Instead you may wish to update your preferences.

                JustFlight London Limited, St George's House, George Street, Huntingdon, PE29 3GH, United Kingdom*

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                • R Offline
                  R Offline
                  RPGamerous
                  wrote on last edited by
                  #9

                  Maybe some emails got lost in the ether or something, I also didn't get an email notification about an update. Nothing in spam, either -- and I definitely haven't unsubscribed from Just Flight emails, I've been getting the update notifications for several years.

                  1 Reply Last reply
                  2
                  • A Offline
                    A Offline
                    AlphaEcho
                    wrote on last edited by
                    #10

                    Same. No email received, checked spam etc. Thanks.

                    1 Reply Last reply
                    1
                    • J Offline
                      J Offline
                      Jamie G
                      wrote on last edited by
                      #11

                      Also the same, no emails informing of an update anywhere. Thanks

                      1 Reply Last reply
                      1
                      • B Offline
                        B Offline
                        balus
                        wrote on last edited by
                        #12

                        And no email received here either.

                        How do we install the update, do we need to download a new installer?

                        1 Reply Last reply
                        0
                        • H Offline
                          H Offline
                          haskell99
                          wrote on last edited by
                          #13

                          Yes. The new installer is in your Just Flight account

                          1 Reply Last reply
                          0
                          • H Offline
                            H Offline
                            HumongoDongo
                            wrote on last edited by
                            #14

                            No email to me either, usually got them

                            1 Reply Last reply
                            0
                            • B Offline
                              B Offline
                              balus
                              wrote on last edited by
                              #15

                              So do we need to uninstall the old version or install over the top?
                              Will previously installed liveries need to be reinstalled or not?
                              What about customised camera view?

                              Perhaps, in the absence of an email to customers, a pinned message with these answers should be made available?

                              1 Reply Last reply
                              0
                              • B Offline
                                B Offline
                                balus
                                wrote on last edited by
                                #16

                                ok, so I received an email about the upgrade five minutes ago, looks like there has been a problem with your group mailer

                                DerekD 1 Reply Last reply
                                2
                                • V Offline
                                  V Offline
                                  vnauta
                                  wrote on last edited by
                                  #17

                                  Just to report back. I just now did recieve an email of update 0.1.1!👍

                                  1 Reply Last reply
                                  1
                                  • S Offline
                                    S Offline
                                    storemaster
                                    wrote on last edited by
                                    #18

                                    Also received the notification email only today

                                    1 Reply Last reply
                                    0
                                    • B balus

                                      ok, so I received an email about the upgrade five minutes ago, looks like there has been a problem with your group mailer

                                      DerekD Offline
                                      DerekD Offline
                                      Derek
                                      JF Staff
                                      wrote on last edited by
                                      #19

                                      @balus said in notification of update:

                                      looks like there has been a problem with your group mailer

                                      Yes - we'll be having a word with him.

                                      1 Reply Last reply
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