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  6. Duke not showing up in Marketplace on 2024?

Duke not showing up in Marketplace on 2024?

Scheduled Pinned Locked Moved Piston & Turbine Dukes
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  • D Offline
    D Offline
    Data
    wrote on last edited by
    #6

    Thanks for the answer. That clarifies things up for me.

    1 Reply Last reply
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    • F Offline
      F Offline
      firefox1
      wrote on last edited by
      #7

      Still nothing, are they waiting till SU4 or something ?

      Black SquareB 1 Reply Last reply
      0
      • F firefox1

        Still nothing, are they waiting till SU4 or something ?

        Black SquareB Online
        Black SquareB Online
        Black Square
        Black Square Developer
        wrote on last edited by
        #8

        @firefox1 I wish I could tell you. This is becoming comical from my perspective, but I have very little information on the situation. There might be good reasons that I am not privy to.

        F 1 Reply Last reply
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        • P Offline
          P Offline
          PilotTumper
          wrote on last edited by
          #9

          I assume all the FS2020 will become FS2024 native once FS2024 adds them to the marketplace?

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          • D Offline
            D Offline
            Data
            wrote last edited by
            #10

            Thanks for all the updates regarding MP 2024 availability. I know it's not your fault. To me as an outsider, it sounds as if Microsoft has turned the process of releasing products on the 2024 Marketplace into some kind of rocket science or quantum physics. I don't know if Jörg Neumann knew this when he mentioned in the last stream that publishing products on the Marketplace was easy and there were no problems at all.

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            • Black SquareB Black Square

              @firefox1 I wish I could tell you. This is becoming comical from my perspective, but I have very little information on the situation. There might be good reasons that I am not privy to.

              F Offline
              F Offline
              firefox1
              wrote last edited by
              #11

              @Black-Square hi

              Looking at the msfs2024 MP feedback ( https://forums.flightsimulator.com/t/polls-microsoft-flight-simulator-2024-marketplace-feedback/709281/845 )

              There basically saying we don’t hold the card’s, BlackSq & JF are missing something in there checks. And that’s why the starship,
              Dukes, etc don’t show up

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              • RichR Offline
                RichR Offline
                Rich
                JF Staff
                wrote last edited by Rich
                #12

                Ok, for clarity. The Starship, TBM etc were submitted by us to the Marketplace over a period going back weeks and months, depending on the product. Those products, along with others like FS Traffic were successfully ingested into the content portal, but never made it through the processing that happens on the MS servers prior to them becoming available for testing and have been stuck in limbo with absolutely nothing we can do. This problem has been acknowledged by the team who maintain the marketplace intake system and is currently awaiting intervention from their technical support team.
                This week we received word that the problem with the TBM 850 had been resolved and we were clear to upload new builds for PC and Xbox. That happened today and this time the whole submission process went without hitch and we have requested a release of the TBM in this weeks window.
                For someone on their forum moderator team to suggest otherwise and to go as far as saying we are not being truthful with you is very unfair and I would hope that they retract that statement.

                Edit - they have removed the post and apologised for making it. It was made by a volunteer member of the team who wasn't privy to what was going on behind the scenes.

                Black SquareB 1 Reply Last reply
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                • RichR Rich

                  Ok, for clarity. The Starship, TBM etc were submitted by us to the Marketplace over a period going back weeks and months, depending on the product. Those products, along with others like FS Traffic were successfully ingested into the content portal, but never made it through the processing that happens on the MS servers prior to them becoming available for testing and have been stuck in limbo with absolutely nothing we can do. This problem has been acknowledged by the team who maintain the marketplace intake system and is currently awaiting intervention from their technical support team.
                  This week we received word that the problem with the TBM 850 had been resolved and we were clear to upload new builds for PC and Xbox. That happened today and this time the whole submission process went without hitch and we have requested a release of the TBM in this weeks window.
                  For someone on their forum moderator team to suggest otherwise and to go as far as saying we are not being truthful with you is very unfair and I would hope that they retract that statement.

                  Edit - they have removed the post and apologised for making it. It was made by a volunteer member of the team who wasn't privy to what was going on behind the scenes.

                  Black SquareB Online
                  Black SquareB Online
                  Black Square
                  Black Square Developer
                  wrote last edited by
                  #13

                  @Rich Wow, thanks for the tremendous update, Rich! Thanks again for working so hard on this for me and my users. I was very happy to receive your update about the TBM at least! To add for everyone else here, we've also made progress on the Baron and Bonanza since you might have read yesterday. Progress!

                  J 1 Reply Last reply
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                  • Black SquareB Black Square

                    @Rich Wow, thanks for the tremendous update, Rich! Thanks again for working so hard on this for me and my users. I was very happy to receive your update about the TBM at least! To add for everyone else here, we've also made progress on the Baron and Bonanza since you might have read yesterday. Progress!

                    J Offline
                    J Offline
                    jasmits
                    wrote last edited by
                    #14

                    @Black-Square Snagged a great deal on a prebuilt on Black Friday :). Comes on Tuesday, can’t wait to be done with the Marketplace for good.

                    I’m guessing the answer is no, and understandably so, but it’d be great if there were a way to transition my TBM, Dukes and Starship to the JF site.

                    Either way, the Baron and Bonanza look set to be my first non-marketplace purchases!

                    1 Reply Last reply
                    1
                    • A Offline
                      A Offline
                      AlpraziTech
                      wrote last edited by
                      #15

                      Any news for the marketplace? The Dukes, Starship…. Would be nice for Christmas…. One can dream…

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