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TBM 850 upgrade (2020 to 2024) on Xbox Marketplace

Scheduled Pinned Locked Moved TBM 850
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  • G Offline
    G Offline
    General Lunatic
    wrote last edited by
    #1

    Hi guys, I’ve just logged onto MSFS2024 Marketplace on Xbox, it says that there’s an upgrade available for the TBM 850 (from 2020 to 2024). When I click on the upgrade it’s wanting to charge me €45:99 for the upgrade even though I’ve bought it 2020 (and fly the 2020 version in 2024). Is this correct, I thought the upgrade was free?

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    • G Offline
      G Offline
      General Lunatic
      wrote last edited by
      #2

      …I’m currently using SU4 Beta (if that makes any difference…?)

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      • Black SquareB Online
        Black SquareB Online
        Black Square
        Black Square Developer
        wrote last edited by
        #3

        Sorry for the delay! I was told that the MSFS 2024 TBM might be posted soon, so that must be what you're looking at. Our intention was for this to be a free upgrade, so if it's really trying to charge everyone, then this is either a mistake, or a miscommunication. If someone else can confirm this, I will see that we look into it immediately. Thank you!

        J G 2 Replies Last reply
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        • S Online
          S Online
          smokey01170
          wrote last edited by
          #4
          This post is deleted!
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          • S Online
            S Online
            smokey01170
            wrote last edited by
            #5

            I own the tbm 850
            It’s also asking me to pay full price for the update , can this be fixed today ?

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            • Black SquareB Black Square

              Sorry for the delay! I was told that the MSFS 2024 TBM might be posted soon, so that must be what you're looking at. Our intention was for this to be a free upgrade, so if it's really trying to charge everyone, then this is either a mistake, or a miscommunication. If someone else can confirm this, I will see that we look into it immediately. Thank you!

              J Offline
              J Offline
              jasmits
              wrote last edited by
              #6

              @Black-Square It looks like it is on MP, at least for PC(FINALLY on PC!!!!!!!) but it appears to be a charged upgrade, I did already have the TBM on MP so it is showing as an upgrade but at what must be full price.

              Black SquareB 1 Reply Last reply
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              • J jasmits

                @Black-Square It looks like it is on MP, at least for PC(FINALLY on PC!!!!!!!) but it appears to be a charged upgrade, I did already have the TBM on MP so it is showing as an upgrade but at what must be full price.

                Black SquareB Online
                Black SquareB Online
                Black Square
                Black Square Developer
                wrote last edited by
                #7

                @jasmits Agh! Thanks for the confirmation. That was never the plan for it work that way. Hopefully this isn't a marketplace limitation, and nobody will think I'm trying to charge marketplace users twice for what Just Flight Store buyers are only charged once. I know that there are many of you who have good reason for preferring the marketplace, but this is also one of the many reasons that the service we're able to provide through the Just Flight ecosystem is much better for everyone.

                I'll send an email to Just Flight immediately to look into this!

                J 1 Reply Last reply
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                • Black SquareB Black Square

                  Sorry for the delay! I was told that the MSFS 2024 TBM might be posted soon, so that must be what you're looking at. Our intention was for this to be a free upgrade, so if it's really trying to charge everyone, then this is either a mistake, or a miscommunication. If someone else can confirm this, I will see that we look into it immediately. Thank you!

                  G Offline
                  G Offline
                  General Lunatic
                  wrote last edited by
                  #8

                  @Black-Square Thanks for the update, it sounds like someone at MS may have forgot to tick a box…? (for free upgrade).
                  I’m happy to wait for the fix now that I know that it’s a mistake (c’est la vie).

                  Love your aircraft, I have the TBM & Duke bundle, looking forward to having the TBM native in 2024. 😎

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                  • Black SquareB Black Square

                    @jasmits Agh! Thanks for the confirmation. That was never the plan for it work that way. Hopefully this isn't a marketplace limitation, and nobody will think I'm trying to charge marketplace users twice for what Just Flight Store buyers are only charged once. I know that there are many of you who have good reason for preferring the marketplace, but this is also one of the many reasons that the service we're able to provide through the Just Flight ecosystem is much better for everyone.

                    I'll send an email to Just Flight immediately to look into this!

                    J Offline
                    J Offline
                    jasmits
                    wrote last edited by
                    #9

                    @Black-Square Personally, not anymore, my PC came today! Xbox really lowers the upfront cost to get into the hobby, it’s a shame getting products to the Marketplace is like pulling teeth, outside of the extra optimization to run on Xbox. Overall I really did have a decent experience on Xbox, but was ready to spend the cash for the full experience.

                    However this means all of the aircraft I’ve purchased in the past are stuck as the MP version :/. I did bring it up on another thread and don’t mean to harp on it, totally understandable if the answer is no I get it, but I’d really love if I could provide proof of purchase to transition the Dukes and Starship to non-MP. Just because I’ve been waiting for such a long time for the 24 versions. Don’t know if it’s possible, but I think I’ve been active enough here for it to be clear it’s not to pirate or gift, it’s not like I even could gift the mp ones anyway.

                    Hey, but congrats on getting the TBM up in 24, hopefully that shed some light on the issue for them all!

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