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Occasionally, on startup, engine gauges only partially turn on or sometimes not at all

Scheduled Pinned Locked Moved RJ Professional
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  • S Offline
    S Offline
    SteveKane
    replied to GADGETFPV on last edited by SteveKane
    #25

    @GADGETFPV I think I've seen the same thing. Guessing "cold and dark" is still using up battery. So best to make sure we fire up APU or connect Ground power quickly after starting up a session.

    1 Reply Last reply
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  • J Offline
    J Offline
    Jasemelbo
    wrote on last edited by
    #26

    Getting the same issue here. I need to restart the aircraft to have those gauges appear. Starting up the APU quickly or ground power does not solve the issue.

    1 Reply Last reply
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  • K Offline
    K Offline
    kiwipilot77
    wrote on last edited by kiwipilot77
    #27

    mine is different - loading on ramp cold & dark or on runway - ALL instruments turn off within seconds, a partially visible PILOT's microphone sneaks up like a snake, the EFB is gone completely. Can post a video if you like. Creepy but makes this master piece unusable. Was working perfectly fine yesterday and earlier today - I have not changed any settings, updated Navigraph to the latest cycle etc. What is going on?

    Edit: here is a short video https://www.youtube.com/watch?v=H_1C2dXGSB0

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  • G Offline
    G Offline
    Goochie
    wrote on last edited by
    #28

    Please don't blame the users for this problem. I have carefully followed the checklist from cold and dark through to engine startup and confirm what everyone is saying here. Hoped V1.2 would fix this but it hasn't. Restarting is not the solution. Please fix this bug. Thank you.

    MartynM 1 Reply Last reply
    -1
  • MartynM Offline
    MartynM Offline
    Martyn JF Staff
    replied to Goochie on last edited by Martyn
    #29

    @Goochie Users haven't been blamed and we've confirmed above that this is a bug that we are investigating. Until a fix is found, please make sure to establish electrical power ASAP after starting a flight, ideally the APU or EXT AC.

    Martyn - Development Manager

    BBoaBrimB 1 Reply Last reply
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  • BBoaBrimB Offline
    BBoaBrimB Offline
    BBoaBrim
    replied to Martyn on last edited by
    #30

    I was just about to post a reply to this “don’t blame the users”. What an utterly ridiculous notion to suggest that JF are blaming us. They’re absolutely not!

    G 1 Reply Last reply
    1
  • G Offline
    G Offline
    Goochie
    replied to BBoaBrim on last edited by
    #31

    @BPFonteyn Take it easy. If you read the posts you will see that early on the responses from JF were to look at different things we were doing. Fortunately there were plenty of others contributing their experiences, enough to show this was not a user problem. Quite often, the first thought can be the user is doing something wrong. We have got past that point.

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  • BBoaBrimB Offline
    BBoaBrimB Offline
    BBoaBrim
    wrote on last edited by
    #32

    Nonsense! I stand by what I said.

    1 Reply Last reply
    2
  • J Offline
    J Offline
    Jasemelbo
    wrote on last edited by Jasemelbo
    #33

    This isn't JF's first rodeo. I have these issues as well however they will find a fix and let us know. I have also just posted about missing speeds on the HSI, could be related. It's gonna be okay.
    Jase

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  • A Offline
    A Offline
    Adsm88
    wrote on last edited by
    #34

    Discovered it after all the preparations and checks were conducted and when reading the checklists. After calling maintenance, the problem could not be solved without aircraft change. Due to crew over duty the flight had to be canceled. Until a fix will be found by the maintenance the AC will be grounded. As I am be off I will be home playing MSFS A320 or 777.

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  • MartynM Offline
    MartynM Offline
    Martyn JF Staff
    wrote on last edited by
    #35

    Hi all. We believe that we have now tracked down and fixed the issue, which will be included in the v1.3 update.

    Martyn - Development Manager

    BBoaBrimB 1 Reply Last reply
    4
  • BBoaBrimB Offline
    BBoaBrimB Offline
    BBoaBrim
    replied to Martyn on last edited by
    #36

    @Martyn Great news. Good work JF! 👍

    1 Reply Last reply
    1
  • M Offline
    M Offline
    MM4631
    wrote on last edited by
    #37
    This post is deleted!
    1 Reply Last reply
    0
  • M Offline
    M Offline
    MM4631
    wrote on last edited by
    #38

    Hi. Seeing same issue with marketplace version. Both starting on ramp in cold/dark or running on runway. On runway, autothrottle won't turn on. A restart fixes issue each time. Seems to only happen when switching planes and liveries. For example, selecting RJ after flying another plane + selecting a different RJ livery. Does not appear to happen if selecting RJ and the last flown livery.

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  • MarkM Online
    MarkM Online
    Mark JF Staff
    wrote on last edited by
    #39

    @MM4631 The marketplace version was recently updated to v1.1 last Monday (16th December) which is a few versions before the fix was implemented.

    We uploaded v1.3 to the marketplace last Thursday (19th December). v1.3 includes the fix for the PED issue highlighted in this thread and we estimate should be available in the first few weeks of January.

    Mark - Just Flight

    Just Flight Development Assistant

    M 1 Reply Last reply
    1
  • M Offline
    M Offline
    MM4631
    replied to Mark on last edited by
    #40

    @Mark Got it, thanks. Great job on the RJ.

    1 Reply Last reply
    0

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