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Updating FS Traffic

Scheduled Pinned Locked Moved FS Traffic
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  • BBoaBrimB Offline
    BBoaBrimB Offline
    BBoaBrim
    wrote on last edited by BBoaBrim
    #1

    Hi

    How will we be alerted of, and download updates to FSTraffic? I’ve seen no Check for updates button. Will it be like the main game that simply checks for updates automatically each time it’s launched?

    Thank you.

    V 1 Reply Last reply
    0
    • BBoaBrimB BBoaBrim

      Hi

      How will we be alerted of, and download updates to FSTraffic? I’ve seen no Check for updates button. Will it be like the main game that simply checks for updates automatically each time it’s launched?

      Thank you.

      V Online
      V Online
      Voice of Reason
      JF Staff
      wrote on last edited by
      #2

      @bpfonteyn You'll receive an email from us telling you that the update has been applied. You then head to your account and re-download.

      Hope that helps.

      BBoaBrimB B D 3 Replies Last reply
      1
      • V Voice of Reason

        @bpfonteyn You'll receive an email from us telling you that the update has been applied. You then head to your account and re-download.

        Hope that helps.

        BBoaBrimB Offline
        BBoaBrimB Offline
        BBoaBrim
        wrote on last edited by
        #3

        @voice-of-reason said in Updating FS Traffic:

        @bpfonteyn You'll receive an email from us telling you that the update has been applied. You then head to your account and re-download.

        Hope that helps.

        Many thanks for the reply. 👍

        1 Reply Last reply
        0
        • V Voice of Reason

          @bpfonteyn You'll receive an email from us telling you that the update has been applied. You then head to your account and re-download.

          Hope that helps.

          B Offline
          B Offline
          Brokenbroccoli
          wrote on last edited by
          #4

          @voice-of-reason what will happen to the custom plane database in the traffic manager (for FST to use FSLTL and AIG models) took me quite a while to set up. are those settings saved?

          RichR 1 Reply Last reply
          0
          • V Voice of Reason

            @bpfonteyn You'll receive an email from us telling you that the update has been applied. You then head to your account and re-download.

            Hope that helps.

            D Offline
            D Offline
            Dirk Bananaranger
            wrote on last edited by
            #5

            @voice-of-reason The update to v1.0.2 is out now, but I didn't receive an e-mail.

            Any plans to tell us what has changed?

            BBoaBrimB 1 Reply Last reply
            0
            • D Dirk Bananaranger

              @voice-of-reason The update to v1.0.2 is out now, but I didn't receive an e-mail.

              Any plans to tell us what has changed?

              BBoaBrimB Offline
              BBoaBrimB Offline
              BBoaBrim
              wrote on last edited by BBoaBrim
              #6

              @dirk-bananaranger said in Updating FS Traffic:

              @voice-of-reason The update to v1.0.2 is out now, but I didn't receive an e-mail.

              Any plans to tell us what has changed?

              I wouldn't have known an update had been released if you hadn't mentioned it here as I too received no notification of its release. Same with the initial release of the product itself; I had signed up for release notification, but nothing. I need to brush up on my psychic powers I guess. :cat_face_with_tears_of_joy:

              I wonder if we are advised to uninstall the previous version and then install the new one. Or can we simply install new over old?

              DerekD D 2 Replies Last reply
              0
              • BBoaBrimB BBoaBrim

                @dirk-bananaranger said in Updating FS Traffic:

                @voice-of-reason The update to v1.0.2 is out now, but I didn't receive an e-mail.

                Any plans to tell us what has changed?

                I wouldn't have known an update had been released if you hadn't mentioned it here as I too received no notification of its release. Same with the initial release of the product itself; I had signed up for release notification, but nothing. I need to brush up on my psychic powers I guess. :cat_face_with_tears_of_joy:

                I wonder if we are advised to uninstall the previous version and then install the new one. Or can we simply install new over old?

                DerekD Offline
                DerekD Offline
                Derek
                JF Staff
                wrote on last edited by
                #7

                @bpfonteyn said in Updating FS Traffic:

                @dirk-bananaranger said in Updating FS Traffic:

                @voice-of-reason The update to v1.0.2 is out now, but I didn't receive an e-mail.

                Any plans to tell us what has changed?

                I wouldn't have known an update had been released if you hadn't mentioned it here as I too received no notification of its release. Same with the initial release of the product itself; I had signed up for release notification, but nothing. I need to brush up on my psychic powers I guess. :cat_face_with_tears_of_joy:

                I wonder if we are advised to uninstall the previous version and then install the new one. Or can we simply install new over old?

                We are live testing the latest update at the moment. As soon as it is ready we will notify customers as normal and add the changelog in support, Thanks for your patience.

                BBoaBrimB 1 Reply Last reply
                1
                • DerekD Derek

                  @bpfonteyn said in Updating FS Traffic:

                  @dirk-bananaranger said in Updating FS Traffic:

                  @voice-of-reason The update to v1.0.2 is out now, but I didn't receive an e-mail.

                  Any plans to tell us what has changed?

                  I wouldn't have known an update had been released if you hadn't mentioned it here as I too received no notification of its release. Same with the initial release of the product itself; I had signed up for release notification, but nothing. I need to brush up on my psychic powers I guess. :cat_face_with_tears_of_joy:

                  I wonder if we are advised to uninstall the previous version and then install the new one. Or can we simply install new over old?

                  We are live testing the latest update at the moment. As soon as it is ready we will notify customers as normal and add the changelog in support, Thanks for your patience.

                  BBoaBrimB Offline
                  BBoaBrimB Offline
                  BBoaBrim
                  wrote on last edited by
                  #8

                  @derek said

                  We are live testing the latest update at the moment. As soon as it is ready we will notify customers as normal and add the changelog in support, Thanks for your patience.

                  Awesome. Many thanks.

                  DerekD 1 Reply Last reply
                  0
                  • BBoaBrimB BBoaBrim

                    @derek said

                    We are live testing the latest update at the moment. As soon as it is ready we will notify customers as normal and add the changelog in support, Thanks for your patience.

                    Awesome. Many thanks.

                    DerekD Offline
                    DerekD Offline
                    Derek
                    JF Staff
                    wrote on last edited by
                    #9

                    @bpfonteyn said in Updating FS Traffic:

                    @derek said

                    We are live testing the latest update at the moment. As soon as it is ready we will notify customers as normal and add the changelog in support, Thanks for your patience.

                    Awesome. Many thanks.

                    NB - if you didn't receive our release email and it wasn't in spam you may well be unsubscribed - which means we can only send you 'transactional' email - ie order receipts. It is a moot point whether "there's an update" counts as transactional or marketing (not moot with us - with bulk email providers) so worth checking in case you have ever unsubscribed from our mail in the past.

                    BBoaBrimB 1 Reply Last reply
                    0
                    • DerekD Derek

                      @bpfonteyn said in Updating FS Traffic:

                      @derek said

                      We are live testing the latest update at the moment. As soon as it is ready we will notify customers as normal and add the changelog in support, Thanks for your patience.

                      Awesome. Many thanks.

                      NB - if you didn't receive our release email and it wasn't in spam you may well be unsubscribed - which means we can only send you 'transactional' email - ie order receipts. It is a moot point whether "there's an update" counts as transactional or marketing (not moot with us - with bulk email providers) so worth checking in case you have ever unsubscribed from our mail in the past.

                      BBoaBrimB Offline
                      BBoaBrimB Offline
                      BBoaBrim
                      wrote on last edited by
                      #10

                      @derek said in Updating FS Traffic:

                      @bpfonteyn said in Updating FS Traffic:

                      @derek said

                      We are live testing the latest update at the moment. As soon as it is ready we will notify customers as normal and add the changelog in support, Thanks for your patience.

                      Awesome. Many thanks.

                      NB - if you didn't receive our release email and it wasn't in spam you may well be unsubscribed - which means we can only send you 'transactional' email - ie order receipts. It is a moot point whether "there's an update" counts as transactional or marketing (not moot with us - with bulk email providers) so worth checking in case you have ever unsubscribed from our mail in the past.

                      Thank you for the information. I don't ever recall unsubscribing from your mail list in the past, but I guess it's possible. I'll go back to your site and see if I can subscribe again.

                      1 Reply Last reply
                      0
                      • BBoaBrimB BBoaBrim

                        @dirk-bananaranger said in Updating FS Traffic:

                        @voice-of-reason The update to v1.0.2 is out now, but I didn't receive an e-mail.

                        Any plans to tell us what has changed?

                        I wouldn't have known an update had been released if you hadn't mentioned it here as I too received no notification of its release. Same with the initial release of the product itself; I had signed up for release notification, but nothing. I need to brush up on my psychic powers I guess. :cat_face_with_tears_of_joy:

                        I wonder if we are advised to uninstall the previous version and then install the new one. Or can we simply install new over old?

                        D Offline
                        D Offline
                        Dirk Bananaranger
                        wrote on last edited by Dirk Bananaranger
                        #11

                        @bpfonteyn No, no need to remove the old version, it'll do that for you.

                        So far as I can see the main change appears to be an option to disable the FS Traffic in game menu, in order to stop crashes occurring. I can’t find a change log so I’m not sure what else has been fixed.

                        BBoaBrimB DerekD 2 Replies Last reply
                        0
                        • D Dirk Bananaranger

                          @bpfonteyn No, no need to remove the old version, it'll do that for you.

                          So far as I can see the main change appears to be an option to disable the FS Traffic in game menu, in order to stop crashes occurring. I can’t find a change log so I’m not sure what else has been fixed.

                          BBoaBrimB Offline
                          BBoaBrimB Offline
                          BBoaBrim
                          wrote on last edited by
                          #12

                          @dirk-bananaranger said in Updating FS Traffic:

                          @bpfonteyn No, no need to remove the old version, it'll do that for you.

                          So far as I can see the main change appears to be an option to disable the FS Traffic in game menu, in order to stop crashes occurring. I can’t find a change log so I’m not sure what else has been fixed. Hopefully they will tell us at some point!

                          Thank you. Derek mentioned that they are still testing the new update, so it's possible that what you and I have downloaded (though I've not installed it yet) is not the finished product.

                          D 1 Reply Last reply
                          0
                          • D Dirk Bananaranger

                            @bpfonteyn No, no need to remove the old version, it'll do that for you.

                            So far as I can see the main change appears to be an option to disable the FS Traffic in game menu, in order to stop crashes occurring. I can’t find a change log so I’m not sure what else has been fixed.

                            DerekD Offline
                            DerekD Offline
                            Derek
                            JF Staff
                            wrote on last edited by
                            #13

                            @dirk-bananaranger said in Updating FS Traffic:

                            @bpfonteyn No, no need to remove the old version, it'll do that for you.

                            So far as I can see the main change appears to be an option to disable the FS Traffic in game menu, in order to stop crashes occurring. I can’t find a change log so I’m not sure what else has been fixed.

                            Changelog will be up once we have finished testing and we announce the update is ready.

                            BBoaBrimB 1 Reply Last reply
                            0
                            • DerekD Derek

                              @dirk-bananaranger said in Updating FS Traffic:

                              @bpfonteyn No, no need to remove the old version, it'll do that for you.

                              So far as I can see the main change appears to be an option to disable the FS Traffic in game menu, in order to stop crashes occurring. I can’t find a change log so I’m not sure what else has been fixed.

                              Changelog will be up once we have finished testing and we announce the update is ready.

                              BBoaBrimB Offline
                              BBoaBrimB Offline
                              BBoaBrim
                              wrote on last edited by
                              #14

                              I hope the bug that causes ATC to phonetically spell out callsigns rather than saying them has been fixed. It is quite annoying to listen too, especially when the callsign is long.

                              However, I am enjoying the product, and have not experienced the lack of traffic at destinations that others seem to be experiencing. Once it's been polished a little I am sure it's going to be a very popular addition to FS2020

                              RichR 1 Reply Last reply
                              0
                              • BBoaBrimB BBoaBrim

                                @dirk-bananaranger said in Updating FS Traffic:

                                @bpfonteyn No, no need to remove the old version, it'll do that for you.

                                So far as I can see the main change appears to be an option to disable the FS Traffic in game menu, in order to stop crashes occurring. I can’t find a change log so I’m not sure what else has been fixed. Hopefully they will tell us at some point!

                                Thank you. Derek mentioned that they are still testing the new update, so it's possible that what you and I have downloaded (though I've not installed it yet) is not the finished product.

                                D Offline
                                D Offline
                                Dirk Bananaranger
                                wrote on last edited by
                                #15

                                @bpfonteyn No, I downloaded this via the official Just Flight website, by going into the "My Account" area:

                                ff48c7e1-c1d0-4b54-8a7c-24391fbf5665-image.png

                                I've never signed up to be a beta tester, from what Derek says it looks like they have released this update before they intended to!

                                BBoaBrimB DerekD 2 Replies Last reply
                                0
                                • D Dirk Bananaranger

                                  @bpfonteyn No, I downloaded this via the official Just Flight website, by going into the "My Account" area:

                                  ff48c7e1-c1d0-4b54-8a7c-24391fbf5665-image.png

                                  I've never signed up to be a beta tester, from what Derek says it looks like they have released this update before they intended to!

                                  BBoaBrimB Offline
                                  BBoaBrimB Offline
                                  BBoaBrim
                                  wrote on last edited by
                                  #16

                                  @dirk-bananaranger Yes that is what I did too, though I have not installed it yet.

                                  1 Reply Last reply
                                  0
                                  • D Dirk Bananaranger

                                    @bpfonteyn No, I downloaded this via the official Just Flight website, by going into the "My Account" area:

                                    ff48c7e1-c1d0-4b54-8a7c-24391fbf5665-image.png

                                    I've never signed up to be a beta tester, from what Derek says it looks like they have released this update before they intended to!

                                    DerekD Offline
                                    DerekD Offline
                                    Derek
                                    JF Staff
                                    wrote on last edited by
                                    #17

                                    @dirk-bananaranger said in Updating FS Traffic:

                                    I've never signed up to be a beta tester, from what Derek says it looks like they have released this update before they intended to!

                                    Nothing so exciting. We switched it live because it is the best way to test whether it works for actual customers rather than the development team. We do it with all updates but it is rare that anyone would be looking in their account for that hour or so. Once an update or patch is given the thumbs up we update the changelog in Support and compile and send an eshot to all the buyers - see note above about unsubscribes and transactional email.

                                    DerekD 1 Reply Last reply
                                    0
                                    • DerekD Derek

                                      @dirk-bananaranger said in Updating FS Traffic:

                                      I've never signed up to be a beta tester, from what Derek says it looks like they have released this update before they intended to!

                                      Nothing so exciting. We switched it live because it is the best way to test whether it works for actual customers rather than the development team. We do it with all updates but it is rare that anyone would be looking in their account for that hour or so. Once an update or patch is given the thumbs up we update the changelog in Support and compile and send an eshot to all the buyers - see note above about unsubscribes and transactional email.

                                      DerekD Offline
                                      DerekD Offline
                                      Derek
                                      JF Staff
                                      wrote on last edited by
                                      #18

                                      @BPFonteyn @Dirk-Bananaranger

                                      Update signed off and changelog is up. https://support.justflight.com/support/solutions/folders/17000141794

                                      BBoaBrimB 1 Reply Last reply
                                      0
                                      • DerekD Derek

                                        @BPFonteyn @Dirk-Bananaranger

                                        Update signed off and changelog is up. https://support.justflight.com/support/solutions/folders/17000141794

                                        BBoaBrimB Offline
                                        BBoaBrimB Offline
                                        BBoaBrim
                                        wrote on last edited by
                                        #19

                                        @derek said in Updating FS Traffic:

                                        @BPFonteyn @Dirk-Bananaranger

                                        Update signed off and changelog is up. https://support.justflight.com/support/solutions/folders/17000141794

                                        Many thanks! :thumbs_up_light_skin_tone:

                                        1 Reply Last reply
                                        0
                                        • B Brokenbroccoli

                                          @voice-of-reason what will happen to the custom plane database in the traffic manager (for FST to use FSLTL and AIG models) took me quite a while to set up. are those settings saved?

                                          RichR Online
                                          RichR Online
                                          Rich
                                          JF Staff
                                          wrote on last edited by
                                          #20

                                          @brokenbroccoli
                                          Hi,
                                          You can use the Export Template button to save the changes you've made to the VMR file to somewhere safe, and then reimport them after the update using the Import Template button.

                                          B 1 Reply Last reply
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