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Unable to Install

Scheduled Pinned Locked Moved Traffic Global for X-Plane 11
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  • F Offline
    F Offline
    Fab10
    wrote on last edited by
    #3

    Sorry, I am eager to get flying, that's all.
    I have tried with W10 Defender on and off but with the same result.
    Fabio

    DerekD 1 Reply Last reply
    0
  • DerekD Offline
    DerekD Offline
    Derek JF Staff
    replied to Fab10 on last edited by
    #4

    @Fab10 Looking at the text file now. Could be a corrupt download but don't quote me....

    F 1 Reply Last reply
    0
  • F Offline
    F Offline
    Fab10
    replied to Derek on last edited by
    #5

    Sadly not, I've just tried a fresh copy but with the same result.
    The MSI log file is here:
    https://www.dropbox.com/s/aiwy5e7lwlk7296/Traffic_Global_for_X-Plane_20191023181021_000_Traffic_Global_X_Plane.msi.log?dl=0

    DerekD 1 Reply Last reply
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  • DerekD Offline
    DerekD Offline
    Derek JF Staff
    replied to Fab10 on last edited by
    #6

    @Fab10 Have you sent that to support?

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  • F Offline
    F Offline
    Fab10
    wrote on last edited by
    #7

    Yes, I sent the same link (assuming it was the right file).
    Is there anything else for me to try in the interim?
    What would happen if I TEMPORARILY renamed my path without a space, installed TGXP11, and then reverted the path name back?
    Thanks,
    Fabio

    DerekD 1 Reply Last reply
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  • DerekD Offline
    DerekD Offline
    Derek JF Staff
    replied to Fab10 on last edited by
    #8

    @Fab10 Not sure if that will work. Support will get back to you. The dev is looking into it tonight.

    F 1 Reply Last reply
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  • F Offline
    F Offline
    Fab10
    replied to Derek on last edited by
    #9

    OK, thanks. I’m standing by.

    DerekD 1 Reply Last reply
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  • DerekD Offline
    DerekD Offline
    Derek JF Staff
    replied to Fab10 on last edited by
    #10

    @Fab10 Will reply asap but might not be tonight.

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  • F Offline
    F Offline
    Fab10
    wrote on last edited by
    #11

    Hi,
    I know you are all busy with many things, but have you any news?
    I have updated the technical support request with more information.
    Thanks,
    Fabio

    DerekD 1 Reply Last reply
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  • DerekD Offline
    DerekD Offline
    Derek JF Staff
    replied to Fab10 on last edited by
    #12

    @Fab10 Yes - they are on your case. It is to do with the location of the product. Si will get back to you today.

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  • D Offline
    D Offline
    DinoMC
    wrote on last edited by DinoMC
    #13

    Right click on exe - Install as Admin

    I had the same problem.

    -Dean.

    ps. sorry, I misread your issue. Good luck. It seems to work very well now.

    1 Reply Last reply
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