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Unable to Install

Scheduled Pinned Locked Moved Traffic Global for X-Plane 11
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  • F Offline
    F Offline
    Fab10
    wrote on last edited by
    #3

    Sorry, I am eager to get flying, that's all.
    I have tried with W10 Defender on and off but with the same result.
    Fabio

    DerekD 1 Reply Last reply
    0
    • F Fab10

      Sorry, I am eager to get flying, that's all.
      I have tried with W10 Defender on and off but with the same result.
      Fabio

      DerekD Offline
      DerekD Offline
      Derek
      JF Staff
      wrote on last edited by
      #4

      @Fab10 Looking at the text file now. Could be a corrupt download but don't quote me....

      F 1 Reply Last reply
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      • DerekD Derek

        @Fab10 Looking at the text file now. Could be a corrupt download but don't quote me....

        F Offline
        F Offline
        Fab10
        wrote on last edited by
        #5

        Sadly not, I've just tried a fresh copy but with the same result.
        The MSI log file is here:
        https://www.dropbox.com/s/aiwy5e7lwlk7296/Traffic_Global_for_X-Plane_20191023181021_000_Traffic_Global_X_Plane.msi.log?dl=0

        DerekD 1 Reply Last reply
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        • F Fab10

          Sadly not, I've just tried a fresh copy but with the same result.
          The MSI log file is here:
          https://www.dropbox.com/s/aiwy5e7lwlk7296/Traffic_Global_for_X-Plane_20191023181021_000_Traffic_Global_X_Plane.msi.log?dl=0

          DerekD Offline
          DerekD Offline
          Derek
          JF Staff
          wrote on last edited by
          #6

          @Fab10 Have you sent that to support?

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          • F Offline
            F Offline
            Fab10
            wrote on last edited by
            #7

            Yes, I sent the same link (assuming it was the right file).
            Is there anything else for me to try in the interim?
            What would happen if I TEMPORARILY renamed my path without a space, installed TGXP11, and then reverted the path name back?
            Thanks,
            Fabio

            DerekD 1 Reply Last reply
            0
            • F Fab10

              Yes, I sent the same link (assuming it was the right file).
              Is there anything else for me to try in the interim?
              What would happen if I TEMPORARILY renamed my path without a space, installed TGXP11, and then reverted the path name back?
              Thanks,
              Fabio

              DerekD Offline
              DerekD Offline
              Derek
              JF Staff
              wrote on last edited by
              #8

              @Fab10 Not sure if that will work. Support will get back to you. The dev is looking into it tonight.

              F 1 Reply Last reply
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              • DerekD Derek

                @Fab10 Not sure if that will work. Support will get back to you. The dev is looking into it tonight.

                F Offline
                F Offline
                Fab10
                wrote on last edited by
                #9

                OK, thanks. I’m standing by.

                DerekD 1 Reply Last reply
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                • F Fab10

                  OK, thanks. I’m standing by.

                  DerekD Offline
                  DerekD Offline
                  Derek
                  JF Staff
                  wrote on last edited by
                  #10

                  @Fab10 Will reply asap but might not be tonight.

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                  • F Offline
                    F Offline
                    Fab10
                    wrote on last edited by
                    #11

                    Hi,
                    I know you are all busy with many things, but have you any news?
                    I have updated the technical support request with more information.
                    Thanks,
                    Fabio

                    DerekD 1 Reply Last reply
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                    • F Fab10

                      Hi,
                      I know you are all busy with many things, but have you any news?
                      I have updated the technical support request with more information.
                      Thanks,
                      Fabio

                      DerekD Offline
                      DerekD Offline
                      Derek
                      JF Staff
                      wrote on last edited by
                      #12

                      @Fab10 Yes - they are on your case. It is to do with the location of the product. Si will get back to you today.

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                      • D Offline
                        D Offline
                        DinoMC
                        wrote on last edited by DinoMC
                        #13

                        Right click on exe - Install as Admin

                        I had the same problem.

                        -Dean.

                        ps. sorry, I misread your issue. Good luck. It seems to work very well now.

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