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Avro RJ BUG msfs 2020 on Xbox

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  • A Offline
    A Offline
    andrea25
    wrote last edited by
    #1

    Hello,

    I own the Avro RG / Avro RJ on Microsoft Flight Simulator 2020 on Xbox.

    Since the latest update that added the Avro RG Cargo version, I am no longer able to access the cockpit interior. The cockpit door cannot be opened or closed anymore, and the entire interior is missing or bugged. It looks like the cockpit model does not load at all.

    In addition, there is no music or interior sound anymore.

    The cabin crew announcement system is also not working anymore. Pressing the CALL button does not trigger any cabin crew or flight attendant announcement.

    This issue happens on all Avro variants (passenger and cargo). I have already tried uninstalling and reinstalling the aircraft, but the problem remains.

    This started only after the Avro RG Cargo update. The aircraft worked correctly before that update.

    My simulator language and controls are set to English.

    I am playing on Xbox.

    Thank you for your help.

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    • MarkM Mark moved this topic from Just Chat
    • MarkM Offline
      MarkM Offline
      Mark
      JF Staff
      wrote last edited by
      #2

      Do you perhaps use GSX Passengers with the RJ? If so, there was previously an issue caused by GSX Passengers that would prevent the interior models from loading. This was fixed in a recent GSX update, so we would recommend double checking that GSX is fully up to date.

      Other than that, it sounds like an installation issue and/or a conflict with another product. We would recommend contact Just Flight Support via the following link and one of our support team will be best suited to assisting with further troubleshooting: https://www.justflight.com/support

      Mark - Just Flight

      Just Flight Development Assistant

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