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  5. Unable to use PMS50 GTN750

Unable to use PMS50 GTN750

Scheduled Pinned Locked Moved PA-28R Turbo Arrow III/IV
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  • N Offline
    N Offline
    neinnunb
    wrote on last edited by neinnunb
    #1

    In 2024, I have been unable to load the PMS50 GTN750. It is not one of the GPS options when I cycle between them using the tablet. I know the 750 is working and installed correctly (updated to latest) because I can use it in other aircraft. Anyone have this issue?

    https://youtu.be/jKpxbJ0XjaQ?si=1SBxWEgW5ZsKBd5s

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    • Q Offline
      Q Offline
      quambo
      wrote on last edited by
      #2

      Same here - it's fine with the Warrior but the gtn 750 is missing from all Arrows.

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      • MartynM Offline
        MartynM Offline
        Martyn
        JF Staff
        wrote on last edited by
        #3

        I've checked here and I'm able to select both the PMS50 and TDS GTN options in the PA28 Arrow and Turbo Arrow.

        We'll investigate further but in the meantime please submit a ticket: https://support.justflight.com/support/home

        Martyn - Development Manager

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        • M Offline
          M Offline
          martynbrinton
          wrote on last edited by
          #4

          GTN 750 does appear on my Arrow, but I can't turn it on

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          • W Offline
            W Offline
            WT-Air
            wrote on last edited by
            #5

            I have the same issue. I do not know how to turn on the avionics. When load in the state ready for take off, it all is fine, but with the manual startup procedure, there is no way to turn on the avionics.

            MartynM 1 Reply Last reply
            0
            • W WT-Air

              I have the same issue. I do not know how to turn on the avionics. When load in the state ready for take off, it all is fine, but with the manual startup procedure, there is no way to turn on the avionics.

              MartynM Offline
              MartynM Offline
              Martyn
              JF Staff
              wrote on last edited by
              #6

              @WT-Air Please make sure to turn up the radio lights using the navigation/radio rocker switch: https://forums.flightsimulator.com/t/pa-28r-arrow-iii-from-just-flight/376056/1824?u=nortmar

              Martyn - Development Manager

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              • MartynM Offline
                MartynM Offline
                Martyn
                JF Staff
                wrote on last edited by
                #7

                For those of you that are having the issue with the PMS GTN 750 not working when using the PA28 Arrow bundle product, we think that we've identified and fixed the issue.

                We are working on confirming that and updating the installers ASAP, but in the meantime you can download a hotfix here:

                PA28 Arrow bundle (2020): https://justflight.sharefile.com/public/share/web-sa67f46d67e3444329c4c5b6143ede66b
                PA28 Arrow bundle (2024): https://justflight.sharefile.com/public/share/web-s8ebbe371c5ec49ff9ec91ce002d425c2

                You will need to manually paste the contents of the relevant zip into the aircraft package folder (within the Community folder), overwriting the existing three files.

                NOTE: This fix is for an issue that only affects the PMS GTN 750, not the TDS GTN or WT GNS 530/430. And it doesn't affect the non-bundle Arrows or Warrior. We will continue to investigate any other GPS option issues but please be sure to refer to my post here regarding making sure to have the radio lights set to full brightness: https://forums.flightsimulator.com/t/pa-28r-arrow-iii-from-just-flight/376056/1824

                Martyn - Just Flight

                Martyn - Development Manager

                T 1 Reply Last reply
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                • N Offline
                  N Offline
                  neinnunb
                  wrote on last edited by
                  #8

                  I can confirm that the hot-fix works for me, and yes, I have the bundle. Thanks for resolving this quickly over the weekend!

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                  • D Offline
                    D Offline
                    davenicoll
                    wrote on last edited by
                    #9

                    I have just downloaded and installed the latest update on the Warrior for MSFS 2024

                    I yse the TDS 750 and confirm it is not an option in the tablet, the same as the PMS issi

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                    0
                    • MarkM Offline
                      MarkM Offline
                      Mark
                      JF Staff
                      wrote on last edited by
                      #10

                      Could you confirm if you have the TDS GTNXi or TDS GTNXi Pro installed? As I believe only the latter is compatible with MSFS 2024.

                      Mark - Just Flight

                      Just Flight Development Assistant

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                      • MartynM Martyn

                        For those of you that are having the issue with the PMS GTN 750 not working when using the PA28 Arrow bundle product, we think that we've identified and fixed the issue.

                        We are working on confirming that and updating the installers ASAP, but in the meantime you can download a hotfix here:

                        PA28 Arrow bundle (2020): https://justflight.sharefile.com/public/share/web-sa67f46d67e3444329c4c5b6143ede66b
                        PA28 Arrow bundle (2024): https://justflight.sharefile.com/public/share/web-s8ebbe371c5ec49ff9ec91ce002d425c2

                        You will need to manually paste the contents of the relevant zip into the aircraft package folder (within the Community folder), overwriting the existing three files.

                        NOTE: This fix is for an issue that only affects the PMS GTN 750, not the TDS GTN or WT GNS 530/430. And it doesn't affect the non-bundle Arrows or Warrior. We will continue to investigate any other GPS option issues but please be sure to refer to my post here regarding making sure to have the radio lights set to full brightness: https://forums.flightsimulator.com/t/pa-28r-arrow-iii-from-just-flight/376056/1824

                        Martyn - Just Flight

                        T Offline
                        T Offline
                        tarepy
                        wrote on last edited by
                        #11

                        @Martyn It seems that the links for PMS GTN750 are dead. Can you activate them again?

                        MarkM 1 Reply Last reply
                        0
                        • T tarepy

                          @Martyn It seems that the links for PMS GTN750 are dead. Can you activate them again?

                          MarkM Offline
                          MarkM Offline
                          Mark
                          JF Staff
                          wrote on last edited by
                          #12

                          @tarepy The links to the fixes above are now redundant as the fixes are included in the latest updates to the PA28s. To obtain the latest updates, please download and run the latest version of the installers from your account from the place of purchase.

                          Arrow III (0.11.2): https://support.justflight.com/en/support/solutions/articles/17000115071-pa-28r-arrow-iii-msfs-changelog

                          Turbo Arrow III/IV (0.6.2): https://support.justflight.com/en/support/solutions/articles/17000117209-pa-28r-turbo-arrow-iii-iv-msfs-changelog

                          Warrior II (0.4.2): https://support.justflight.com/en/support/solutions/articles/17000118189-pa-28-161-warrior-ii-msfs-changelog

                          Mark - Just Flight

                          Just Flight Development Assistant

                          T 1 Reply Last reply
                          0
                          • MarkM Mark

                            @tarepy The links to the fixes above are now redundant as the fixes are included in the latest updates to the PA28s. To obtain the latest updates, please download and run the latest version of the installers from your account from the place of purchase.

                            Arrow III (0.11.2): https://support.justflight.com/en/support/solutions/articles/17000115071-pa-28r-arrow-iii-msfs-changelog

                            Turbo Arrow III/IV (0.6.2): https://support.justflight.com/en/support/solutions/articles/17000117209-pa-28r-turbo-arrow-iii-iv-msfs-changelog

                            Warrior II (0.4.2): https://support.justflight.com/en/support/solutions/articles/17000118189-pa-28-161-warrior-ii-msfs-changelog

                            Mark - Just Flight

                            T Offline
                            T Offline
                            tarepy
                            wrote on last edited by
                            #13

                            @Mark Thank you for your reply. I've purchased PA28s yesterday and still suffer from flickering of GTN screens. I'll check my circumstances again.

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                            • MarkM Offline
                              MarkM Offline
                              Mark
                              JF Staff
                              wrote on last edited by
                              #14

                              Flickering GPS displays are not something I have seen reported with the PA28s, but it could be caused by several factors. I would recommend trying the following:

                              • Check that you have the latest version of the PMS GTN750 installed. If you're unsure which version you have installed, delete the PMS50 GTN750 folder from your Community folder and download and install a fresh copy of the latest version from the PMS50 website.
                              • Check for any control assignment conflicts that could be constantly triggering a switch in the cockpit. In particular, I would recommend checking any "BATTERY", "ALTERNATOR" and "AVIONICS" control assignments.
                              • If the above two points don't yield any results, I would recommend uninstalling/reinstalling the Turbo Arrow.
                              • If the issue then still persists, can I kindly ask you to raise a ticket with Just Flight Support at the following link, and our support team will be able to assist with further troubleshooting: https://www.justflight.com/support

                              Hope that helps.

                              Mark - Just Flight

                              Just Flight Development Assistant

                              T 1 Reply Last reply
                              0
                              • MarkM Mark

                                Flickering GPS displays are not something I have seen reported with the PA28s, but it could be caused by several factors. I would recommend trying the following:

                                • Check that you have the latest version of the PMS GTN750 installed. If you're unsure which version you have installed, delete the PMS50 GTN750 folder from your Community folder and download and install a fresh copy of the latest version from the PMS50 website.
                                • Check for any control assignment conflicts that could be constantly triggering a switch in the cockpit. In particular, I would recommend checking any "BATTERY", "ALTERNATOR" and "AVIONICS" control assignments.
                                • If the above two points don't yield any results, I would recommend uninstalling/reinstalling the Turbo Arrow.
                                • If the issue then still persists, can I kindly ask you to raise a ticket with Just Flight Support at the following link, and our support team will be able to assist with further troubleshooting: https://www.justflight.com/support

                                Hope that helps.

                                Mark - Just Flight

                                T Offline
                                T Offline
                                tarepy
                                wrote on last edited by
                                #15

                                @Mark I've found incorrect settings of my throttle device (Engine switches). Now, PA28s works perfect. Thank you for your kind instruction.

                                1 Reply Last reply
                                1
                                • D Offline
                                  D Offline
                                  davenicoll
                                  wrote last edited by
                                  #16

                                  I have the TDS 750 GTNXI pro installed.

                                  MarkM 1 Reply Last reply
                                  0
                                  • D davenicoll

                                    I have the TDS 750 GTNXI pro installed.

                                    MarkM Offline
                                    MarkM Offline
                                    Mark
                                    JF Staff
                                    wrote last edited by Mark
                                    #17

                                    @davenicoll I would recommend following the steps outlined in my reply here to see if that gets you up and running: https://community.justflight.com/post/36544

                                    If the issue persists, could I kindly ask you to contact Just Flight Support via the following link, and our support team will be able to assist with further troubleshooting: https://www.justflight.com/support

                                    Mark - Just Flight

                                    Just Flight Development Assistant

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