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F28-3000: Black Wingtips in Low Light / Hangar

Scheduled Pinned Locked Moved F28 Professional
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  • F Offline
    F Offline
    Fab10
    replied to Derek on last edited by
    #9

    @derek said in F28-3000: Black Wingtips in Low Light / Hangar:

    @fab10 said in F28-3000: Black Wingtips in Low Light / Hangar:

    If only I knew another willing and able F28 owner as it would take them but a moment to help answer my question.

    Just Flight support should be able to help. There is a link at www.justflight.com

    https://support.justflight.com/support/home

    Martyn of Just Flight was previously engaged with this topic, but he appears to have departed from it; am I to guess whether he has entirely disengaged for me to instead raise a formal support request?
    For something so simple, not an ideal situation, I'll instead sit it out.
    Out of interest, could you check?

    DerekD 1 Reply Last reply
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  • DerekD Offline
    DerekD Offline
    Derek JF Staff
    replied to Fab10 on last edited by
    #10

    @fab10 said in F28-3000: Black Wingtips in Low Light / Hangar:

    @derek said in F28-3000: Black Wingtips in Low Light / Hangar:

    @fab10 said in F28-3000: Black Wingtips in Low Light / Hangar:

    If only I knew another willing and able F28 owner as it would take them but a moment to help answer my question.

    Just Flight support should be able to help. There is a link at www.justflight.com

    https://support.justflight.com/support/home

    Martyn of Just Flight was previously engaged with this topic, but he appears to have departed from it; am I to guess whether he has entirely disengaged for me to instead raise a formal support request?
    For something so simple, not an ideal situation, I'll instead sit it out.
    Out of interest, could you check?

    Martyn's not about at the moment. As I say, your best bet would be to raise a ticket with support and they can always forward it to him if they get stuck.

    F 1 Reply Last reply
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  • F Offline
    F Offline
    Fab10
    replied to Derek on last edited by
    #11

    @derek

    I cannot imagine why Just Flight’s own support team would get stuck watching my one minute video, downloading a few -3000 liveries, and then looking at a few repaints during day/dusk.

    Anyway, it’s good to know that support are easily in touch with Martyn even when he’s away.

    However, I feel ambivalent about contacting JF support directly when (A) I’ve just been left hanging in this thread, and (B) this thread is already known to JF.

    In the interim, I have the refreshed BAe146 to enjoy. That said, I noticed a reportable issue during a LNAV DME/ARC to an ILS involving spurious DME readings on the HSI, but that I will leave to another day.

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  • F Offline
    F Offline
    Fab10
    replied to Fab10 on last edited by
    #12

    @Derek
    Please close this topic.
    It’s not doing anyone any good, and I feel as if I can do no more.

    MartynM 1 Reply Last reply
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  • MartynM Offline
    MartynM Offline
    Martyn JF Staff
    replied to Fab10 on last edited by
    #13

    @fab10 This issue is currently being investigated by our artists and I'll reply as soon as we've found the cause and have a suitable fix

    Martyn - Development Manager

    F 1 Reply Last reply
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  • F Offline
    F Offline
    Fab10
    replied to Martyn on last edited by
    #14

    @martyn
    Thank you.

    MartynM 1 Reply Last reply
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  • MartynM Offline
    MartynM Offline
    Martyn JF Staff
    replied to Fab10 on last edited by
    #15

    @fab10 Do you see any difference if you copy the 'F28_l_wing_comp.png' and 'F28_r_wing_comp.png' textures found in the \Just Flight Fokker F28-4000\texture\ and paste them into the \Just Flight Fokker F28-3000\texture\ folder, overwriting the existing files?

    Martyn - Development Manager

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  • F Offline
    F Offline
    Fab10
    replied to Martyn on last edited by
    #16

    @martyn
    I noted some time ago that the -3000 appears to have missing files when I first started repainting the F28, for instance with wing and cargo compartment issues.
    Here's a dir of the -3000 texture folder as it stands in my new installation, here shown without the R wing files.
    Before I overwrite anything, I thought it best to report this, and that I'd only be overwriting L wing textures as the -4000 has both L and R files.

    Mode LastWriteTime Length Name


    -a---- 25/04/2023 18:45 11184952 F28_CARGO_COMPARTMENTS_ALBD.PNG.DDS
    -a---- 25/04/2023 18:45 102 F28_CARGO_COMPARTMENTS_ALBD.PNG.DDS.json
    -a---- 25/04/2023 19:20 11184952 F28_CARGO_COMPARTMENTS_COMP.PNG.DDS
    -a---- 25/04/2023 19:20 166 F28_CARGO_COMPARTMENTS_COMP.PNG.DDS.json
    -a---- 25/04/2023 19:10 22369776 F28_CARGO_COMPARTMENTS_NORM.PNG.DDS
    -a---- 25/04/2023 19:10 160 F28_CARGO_COMPARTMENTS_NORM.PNG.DDS.json
    -a---- 08/07/2023 10:06 11184952 F28_ENGINES_COMP.PNG.DDS
    -a---- 08/07/2023 10:06 166 F28_ENGINES_COMP.PNG.DDS.json
    -a---- 25/04/2023 12:49 11184952 F28_FUSE_1_ALBD.PNG.DDS
    -a---- 25/04/2023 12:49 102 F28_FUSE_1_ALBD.PNG.DDS.json
    -a---- 08/07/2023 10:24 11184952 F28_FUSE_1_COMP.PNG.DDS
    -a---- 08/07/2023 10:24 166 F28_FUSE_1_COMP.PNG.DDS.json
    -a---- 25/04/2023 13:14 22369776 F28_FUSE_1_NORM.PNG.DDS
    -a---- 25/04/2023 13:14 160 F28_FUSE_1_NORM.PNG.DDS.json
    -a---- 25/04/2023 15:36 11184952 F28_FUSE_2_ALBD.PNG.DDS
    -a---- 25/04/2023 15:36 102 F28_FUSE_2_ALBD.PNG.DDS.json
    -a---- 08/07/2023 10:25 11184952 F28_FUSE_2_COMP.PNG.DDS
    -a---- 08/07/2023 10:25 166 F28_FUSE_2_COMP.PNG.DDS.json
    -a---- 25/04/2023 15:36 22369776 F28_FUSE_2_NORM.PNG.DDS
    -a---- 25/04/2023 15:36 160 F28_FUSE_2_NORM.PNG.DDS.json
    -a---- 08/07/2023 10:10 11184952 F28_L_WING_COMP.PNG.DDS
    -a---- 08/07/2023 10:10 166 F28_L_WING_COMP.PNG.DDS.json
    -a---- 08/07/2023 10:12 11184952 F28_TAIL_COMP.PNG.DDS
    -a---- 08/07/2023 10:12 166 F28_TAIL_COMP.PNG.DDS.json
    -a---- 27/04/2023 11:23 324 texture.CFG
    -a---- 28/06/2023 19:58 74050 thumbnail.JPG
    -a---- 28/06/2023 19:58 23182 thumbnail_small.JPG

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  • F Offline
    F Offline
    Fab10
    wrote on last edited by
    #17

    @Martyn

    It is definitely to do with the "texture.cfg" file within the texture folder itself.

    A rather lovely Cimber Air new F28-3000 livery that was uploaded yesterday does not exhibit this issue.

    I checked the texture.cfg from this livery and found it to be different to the one I had been using, and by copying the texture.cfg file into my own liveries, the low-light level lack wingtips stopped immediately even after reloading in-sim.

    Problem solved, now I must refit my -3000 liveries with this texture.cfg, the origin of which is likely to have been from (a) another user livery which I often use as the folder/file structure, or (b) from a blank or bundled default livery from within the installed aircraft.

    MartynM 1 Reply Last reply
    1
  • MartynM Offline
    MartynM Offline
    Martyn JF Staff
    replied to Fab10 on last edited by
    #18

    @fab10 Great, thanks for confirming and glad to hear that it's now fixed

    Martyn - Development Manager

    1 Reply Last reply
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