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  5. F28-3000: Black Wingtips in Low Light / Hangar

F28-3000: Black Wingtips in Low Light / Hangar

Scheduled Pinned Locked Moved F28 Professional
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  • F Fab10

    @Martyn
    No worries, I’m quite sure you’re busy on greater things.
    In the interim I have decided to remove all 28 of my F28 liveries until I’ve been able to establish the cause of those irritating low light black wingtips. I don’t want end users thinking there’s an issue with my liveries that I can’t fix.
    If only I knew another willing and able F28 owner as it would take them but a moment to help answer my question.

    DerekD Offline
    DerekD Offline
    Derek
    JF Staff
    wrote on last edited by
    #8

    @fab10 said in F28-3000: Black Wingtips in Low Light / Hangar:

    If only I knew another willing and able F28 owner as it would take them but a moment to help answer my question.

    Just Flight support should be able to help. There is a link at www.justflight.com

    https://support.justflight.com/support/home

    F 1 Reply Last reply
    0
    • DerekD Derek

      @fab10 said in F28-3000: Black Wingtips in Low Light / Hangar:

      If only I knew another willing and able F28 owner as it would take them but a moment to help answer my question.

      Just Flight support should be able to help. There is a link at www.justflight.com

      https://support.justflight.com/support/home

      F Offline
      F Offline
      Fab10
      wrote on last edited by
      #9

      @derek said in F28-3000: Black Wingtips in Low Light / Hangar:

      @fab10 said in F28-3000: Black Wingtips in Low Light / Hangar:

      If only I knew another willing and able F28 owner as it would take them but a moment to help answer my question.

      Just Flight support should be able to help. There is a link at www.justflight.com

      https://support.justflight.com/support/home

      Martyn of Just Flight was previously engaged with this topic, but he appears to have departed from it; am I to guess whether he has entirely disengaged for me to instead raise a formal support request?
      For something so simple, not an ideal situation, I'll instead sit it out.
      Out of interest, could you check?

      DerekD 1 Reply Last reply
      0
      • F Fab10

        @derek said in F28-3000: Black Wingtips in Low Light / Hangar:

        @fab10 said in F28-3000: Black Wingtips in Low Light / Hangar:

        If only I knew another willing and able F28 owner as it would take them but a moment to help answer my question.

        Just Flight support should be able to help. There is a link at www.justflight.com

        https://support.justflight.com/support/home

        Martyn of Just Flight was previously engaged with this topic, but he appears to have departed from it; am I to guess whether he has entirely disengaged for me to instead raise a formal support request?
        For something so simple, not an ideal situation, I'll instead sit it out.
        Out of interest, could you check?

        DerekD Offline
        DerekD Offline
        Derek
        JF Staff
        wrote on last edited by
        #10

        @fab10 said in F28-3000: Black Wingtips in Low Light / Hangar:

        @derek said in F28-3000: Black Wingtips in Low Light / Hangar:

        @fab10 said in F28-3000: Black Wingtips in Low Light / Hangar:

        If only I knew another willing and able F28 owner as it would take them but a moment to help answer my question.

        Just Flight support should be able to help. There is a link at www.justflight.com

        https://support.justflight.com/support/home

        Martyn of Just Flight was previously engaged with this topic, but he appears to have departed from it; am I to guess whether he has entirely disengaged for me to instead raise a formal support request?
        For something so simple, not an ideal situation, I'll instead sit it out.
        Out of interest, could you check?

        Martyn's not about at the moment. As I say, your best bet would be to raise a ticket with support and they can always forward it to him if they get stuck.

        F 1 Reply Last reply
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        • DerekD Derek

          @fab10 said in F28-3000: Black Wingtips in Low Light / Hangar:

          @derek said in F28-3000: Black Wingtips in Low Light / Hangar:

          @fab10 said in F28-3000: Black Wingtips in Low Light / Hangar:

          If only I knew another willing and able F28 owner as it would take them but a moment to help answer my question.

          Just Flight support should be able to help. There is a link at www.justflight.com

          https://support.justflight.com/support/home

          Martyn of Just Flight was previously engaged with this topic, but he appears to have departed from it; am I to guess whether he has entirely disengaged for me to instead raise a formal support request?
          For something so simple, not an ideal situation, I'll instead sit it out.
          Out of interest, could you check?

          Martyn's not about at the moment. As I say, your best bet would be to raise a ticket with support and they can always forward it to him if they get stuck.

          F Offline
          F Offline
          Fab10
          wrote on last edited by
          #11

          @derek

          I cannot imagine why Just Flight’s own support team would get stuck watching my one minute video, downloading a few -3000 liveries, and then looking at a few repaints during day/dusk.

          Anyway, it’s good to know that support are easily in touch with Martyn even when he’s away.

          However, I feel ambivalent about contacting JF support directly when (A) I’ve just been left hanging in this thread, and (B) this thread is already known to JF.

          In the interim, I have the refreshed BAe146 to enjoy. That said, I noticed a reportable issue during a LNAV DME/ARC to an ILS involving spurious DME readings on the HSI, but that I will leave to another day.

          F 1 Reply Last reply
          0
          • F Fab10

            @derek

            I cannot imagine why Just Flight’s own support team would get stuck watching my one minute video, downloading a few -3000 liveries, and then looking at a few repaints during day/dusk.

            Anyway, it’s good to know that support are easily in touch with Martyn even when he’s away.

            However, I feel ambivalent about contacting JF support directly when (A) I’ve just been left hanging in this thread, and (B) this thread is already known to JF.

            In the interim, I have the refreshed BAe146 to enjoy. That said, I noticed a reportable issue during a LNAV DME/ARC to an ILS involving spurious DME readings on the HSI, but that I will leave to another day.

            F Offline
            F Offline
            Fab10
            wrote on last edited by
            #12

            @Derek
            Please close this topic.
            It’s not doing anyone any good, and I feel as if I can do no more.

            MartynM 1 Reply Last reply
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            • F Fab10

              @Derek
              Please close this topic.
              It’s not doing anyone any good, and I feel as if I can do no more.

              MartynM Offline
              MartynM Offline
              Martyn
              JF Staff
              wrote on last edited by
              #13

              @fab10 This issue is currently being investigated by our artists and I'll reply as soon as we've found the cause and have a suitable fix

              Martyn - Development Manager

              F 1 Reply Last reply
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              • MartynM Martyn

                @fab10 This issue is currently being investigated by our artists and I'll reply as soon as we've found the cause and have a suitable fix

                F Offline
                F Offline
                Fab10
                wrote on last edited by
                #14

                @martyn
                Thank you.

                MartynM 1 Reply Last reply
                0
                • F Fab10

                  @martyn
                  Thank you.

                  MartynM Offline
                  MartynM Offline
                  Martyn
                  JF Staff
                  wrote on last edited by
                  #15

                  @fab10 Do you see any difference if you copy the 'F28_l_wing_comp.png' and 'F28_r_wing_comp.png' textures found in the \Just Flight Fokker F28-4000\texture\ and paste them into the \Just Flight Fokker F28-3000\texture\ folder, overwriting the existing files?

                  Martyn - Development Manager

                  F 1 Reply Last reply
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                  • MartynM Martyn

                    @fab10 Do you see any difference if you copy the 'F28_l_wing_comp.png' and 'F28_r_wing_comp.png' textures found in the \Just Flight Fokker F28-4000\texture\ and paste them into the \Just Flight Fokker F28-3000\texture\ folder, overwriting the existing files?

                    F Offline
                    F Offline
                    Fab10
                    wrote on last edited by
                    #16

                    @martyn
                    I noted some time ago that the -3000 appears to have missing files when I first started repainting the F28, for instance with wing and cargo compartment issues.
                    Here's a dir of the -3000 texture folder as it stands in my new installation, here shown without the R wing files.
                    Before I overwrite anything, I thought it best to report this, and that I'd only be overwriting L wing textures as the -4000 has both L and R files.

                    Mode LastWriteTime Length Name


                    -a---- 25/04/2023 18:45 11184952 F28_CARGO_COMPARTMENTS_ALBD.PNG.DDS
                    -a---- 25/04/2023 18:45 102 F28_CARGO_COMPARTMENTS_ALBD.PNG.DDS.json
                    -a---- 25/04/2023 19:20 11184952 F28_CARGO_COMPARTMENTS_COMP.PNG.DDS
                    -a---- 25/04/2023 19:20 166 F28_CARGO_COMPARTMENTS_COMP.PNG.DDS.json
                    -a---- 25/04/2023 19:10 22369776 F28_CARGO_COMPARTMENTS_NORM.PNG.DDS
                    -a---- 25/04/2023 19:10 160 F28_CARGO_COMPARTMENTS_NORM.PNG.DDS.json
                    -a---- 08/07/2023 10:06 11184952 F28_ENGINES_COMP.PNG.DDS
                    -a---- 08/07/2023 10:06 166 F28_ENGINES_COMP.PNG.DDS.json
                    -a---- 25/04/2023 12:49 11184952 F28_FUSE_1_ALBD.PNG.DDS
                    -a---- 25/04/2023 12:49 102 F28_FUSE_1_ALBD.PNG.DDS.json
                    -a---- 08/07/2023 10:24 11184952 F28_FUSE_1_COMP.PNG.DDS
                    -a---- 08/07/2023 10:24 166 F28_FUSE_1_COMP.PNG.DDS.json
                    -a---- 25/04/2023 13:14 22369776 F28_FUSE_1_NORM.PNG.DDS
                    -a---- 25/04/2023 13:14 160 F28_FUSE_1_NORM.PNG.DDS.json
                    -a---- 25/04/2023 15:36 11184952 F28_FUSE_2_ALBD.PNG.DDS
                    -a---- 25/04/2023 15:36 102 F28_FUSE_2_ALBD.PNG.DDS.json
                    -a---- 08/07/2023 10:25 11184952 F28_FUSE_2_COMP.PNG.DDS
                    -a---- 08/07/2023 10:25 166 F28_FUSE_2_COMP.PNG.DDS.json
                    -a---- 25/04/2023 15:36 22369776 F28_FUSE_2_NORM.PNG.DDS
                    -a---- 25/04/2023 15:36 160 F28_FUSE_2_NORM.PNG.DDS.json
                    -a---- 08/07/2023 10:10 11184952 F28_L_WING_COMP.PNG.DDS
                    -a---- 08/07/2023 10:10 166 F28_L_WING_COMP.PNG.DDS.json
                    -a---- 08/07/2023 10:12 11184952 F28_TAIL_COMP.PNG.DDS
                    -a---- 08/07/2023 10:12 166 F28_TAIL_COMP.PNG.DDS.json
                    -a---- 27/04/2023 11:23 324 texture.CFG
                    -a---- 28/06/2023 19:58 74050 thumbnail.JPG
                    -a---- 28/06/2023 19:58 23182 thumbnail_small.JPG

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                    • F Offline
                      F Offline
                      Fab10
                      wrote on last edited by
                      #17

                      @Martyn

                      It is definitely to do with the "texture.cfg" file within the texture folder itself.

                      A rather lovely Cimber Air new F28-3000 livery that was uploaded yesterday does not exhibit this issue.

                      I checked the texture.cfg from this livery and found it to be different to the one I had been using, and by copying the texture.cfg file into my own liveries, the low-light level lack wingtips stopped immediately even after reloading in-sim.

                      Problem solved, now I must refit my -3000 liveries with this texture.cfg, the origin of which is likely to have been from (a) another user livery which I often use as the folder/file structure, or (b) from a blank or bundled default livery from within the installed aircraft.

                      MartynM 1 Reply Last reply
                      1
                      • F Fab10

                        @Martyn

                        It is definitely to do with the "texture.cfg" file within the texture folder itself.

                        A rather lovely Cimber Air new F28-3000 livery that was uploaded yesterday does not exhibit this issue.

                        I checked the texture.cfg from this livery and found it to be different to the one I had been using, and by copying the texture.cfg file into my own liveries, the low-light level lack wingtips stopped immediately even after reloading in-sim.

                        Problem solved, now I must refit my -3000 liveries with this texture.cfg, the origin of which is likely to have been from (a) another user livery which I often use as the folder/file structure, or (b) from a blank or bundled default livery from within the installed aircraft.

                        MartynM Offline
                        MartynM Offline
                        Martyn
                        JF Staff
                        wrote on last edited by
                        #18

                        @fab10 Great, thanks for confirming and glad to hear that it's now fixed

                        Martyn - Development Manager

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