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  5. Piper 28 Warrior II - can´t use airplane

Piper 28 Warrior II - can´t use airplane

Scheduled Pinned Locked Moved PA-28 Warrior II
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  • H hetfild51

    piper problem.png

    Hello, few days ago I bought this plane from marketplace in MSFS. I succesfully instaled the plane. Airplane is not usable. After game start, engine runs for one minute, that shut down. I can´t start engine again (yes, i did everything right ). I can´t open the door, and i can´t use EFB tablet, there are no letter, it doesn´t work properly (picture) I reinstalled product about 5 times, i disabled Firewall, signed out from Xbox acount. I don´t know, what to do, i´m a bit frustrated, that airplane doesn´t work properly...

    Thank you for everything 🙂

    DerekD Online
    DerekD Online
    Derek
    JF Staff
    wrote on last edited by Derek
    #2

    @hetfild51 said in Piper 28 Warrior II - can´t use airplane:

    Hello, few days ago I bought this plane from marketplace in MSFS. I succesfully instaled the plane. Airplane is not usable. After game start, engine runs for one minute, that shut down. I can´t start engine again (yes, i did everything right ). I can´t open the door, and i can´t use EFB tablet, there are no letter, it doesn´t work properly (picture) I reinstalled product about 5 times, i disabled Firewall, signed out from Xbox acount. I don´t know, what to do, i´m a bit frustrated, that airplane doesn´t work properly...

    Thank you for everything 🙂

    Your best bet would be to contact Just Flight support. There is a link on the website www.justflight.com

    https://www.justflight.com/support

    https://support.justflight.com/support/solutions/folders/17000139619

    H 1 Reply Last reply
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    • DerekD Derek

      @hetfild51 said in Piper 28 Warrior II - can´t use airplane:

      Hello, few days ago I bought this plane from marketplace in MSFS. I succesfully instaled the plane. Airplane is not usable. After game start, engine runs for one minute, that shut down. I can´t start engine again (yes, i did everything right ). I can´t open the door, and i can´t use EFB tablet, there are no letter, it doesn´t work properly (picture) I reinstalled product about 5 times, i disabled Firewall, signed out from Xbox acount. I don´t know, what to do, i´m a bit frustrated, that airplane doesn´t work properly...

      Thank you for everything 🙂

      Your best bet would be to contact Just Flight support. There is a link on the website www.justflight.com

      https://www.justflight.com/support

      https://support.justflight.com/support/solutions/folders/17000139619

      H Offline
      H Offline
      hetfild51
      wrote on last edited by
      #3

      @derek
      Thank you, i wrote them...

      I googled a lot, but a I think, nobody have this problem like me 🙄 😅

      T 1 Reply Last reply
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      • H hetfild51

        @derek
        Thank you, i wrote them...

        I googled a lot, but a I think, nobody have this problem like me 🙄 😅

        T Offline
        T Offline
        thtanner
        wrote on last edited by
        #4

        @hetfild51 There is a new version of the airplane coming out Monday. I'd wait until it is released and see if it fixes your issue. They made changes to the EFB.

        H 1 Reply Last reply
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        • T thtanner

          @hetfild51 There is a new version of the airplane coming out Monday. I'd wait until it is released and see if it fixes your issue. They made changes to the EFB.

          H Offline
          H Offline
          hetfild51
          wrote on last edited by
          #5

          @thtanner

          I hope, but there is changelog about new version 0.3.6., but in MSFS i´ve got installed version 0.3.7.... pls tell how it is possible ? 😁

          T 1 Reply Last reply
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          • H hetfild51

            @thtanner

            I hope, but there is changelog about new version 0.3.6., but in MSFS i´ve got installed version 0.3.7.... pls tell how it is possible ? 😁

            T Offline
            T Offline
            thtanner
            wrote on last edited by
            #6

            @hetfild51 I wouldn't worry about it and wait until Monday, delete the folder in your community folder, and reinstall then when they release the update.

            DerekD H 2 Replies Last reply
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            • T thtanner

              @hetfild51 I wouldn't worry about it and wait until Monday, delete the folder in your community folder, and reinstall then when they release the update.

              DerekD Online
              DerekD Online
              Derek
              JF Staff
              wrote on last edited by
              #7

              @thtanner said in Piper 28 Warrior II - can´t use airplane:

              @hetfild51 I wouldn't worry about it and wait until Monday, delete the folder in your community folder, and reinstall then when they release the update.

              He has the MarketPlace version. The update will be for the JF version first. You can't update an MP version until Microsoft releases the update. His best bet is still to contact JF support.

              T 2 Replies Last reply
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              • DerekD Derek

                @thtanner said in Piper 28 Warrior II - can´t use airplane:

                @hetfild51 I wouldn't worry about it and wait until Monday, delete the folder in your community folder, and reinstall then when they release the update.

                He has the MarketPlace version. The update will be for the JF version first. You can't update an MP version until Microsoft releases the update. His best bet is still to contact JF support.

                T Offline
                T Offline
                thtanner
                wrote on last edited by
                #8
                This post is deleted!
                1 Reply Last reply
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                • DerekD Derek

                  @thtanner said in Piper 28 Warrior II - can´t use airplane:

                  @hetfild51 I wouldn't worry about it and wait until Monday, delete the folder in your community folder, and reinstall then when they release the update.

                  He has the MarketPlace version. The update will be for the JF version first. You can't update an MP version until Microsoft releases the update. His best bet is still to contact JF support.

                  T Offline
                  T Offline
                  thtanner
                  wrote on last edited by
                  #9

                  If that were the case I'd remove it via the content manager in-game and initiate a re-download fist and foremost.

                  1 Reply Last reply
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                  • T thtanner

                    @hetfild51 I wouldn't worry about it and wait until Monday, delete the folder in your community folder, and reinstall then when they release the update.

                    H Offline
                    H Offline
                    hetfild51
                    wrote on last edited by
                    #10

                    @thtanner of course, i will try, when Microsoft releases new version.

                    Here is a screenshot, in MSFS i´ve got version 0.3.7. don´t understand 😃

                    piper version.png

                    DerekD 1 Reply Last reply
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                    • H hetfild51

                      @thtanner of course, i will try, when Microsoft releases new version.

                      Here is a screenshot, in MSFS i´ve got version 0.3.7. don´t understand 😃

                      piper version.png

                      DerekD Online
                      DerekD Online
                      Derek
                      JF Staff
                      wrote on last edited by
                      #11

                      @hetfild51 said in Piper 28 Warrior II - can´t use airplane:

                      @thtanner of course, i will try, when Microsoft releases new version.

                      Here is a screenshot, in MSFS i´ve got version 0.3.7. don´t understand 😃

                      piper version.png

                      Different version of the software between the JF site and Marketplace, as outlined above. Your best bet will be to contact JF Support.

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