Piper 28 Warrior II - can´t use airplane

[Derek]

@hetfild51 said in Piper 28 Warrior II - can´t use airplane:

Hello, few days ago I bought this plane from marketplace in MSFS. I succesfully instaled the plane. Airplane is not usable. After game start, engine runs for one minute, that shut down. I can´t start engine again (yes, i did everything right ). I can´t open the door, and i can´t use EFB tablet, there are no letter, it doesn´t work properly (picture) I reinstalled product about 5 times, i disabled Firewall, signed out from Xbox acount. I don´t know, what to do, i´m a bit frustrated, that airplane doesn´t work properly...

Thank you for everything :)

Your best bet would be to contact Just Flight support. There is a link on the website www.justflight.com

https://www.justflight.com/support

https://support.justflight.com/support/solutions/folders/17000139619

[hetfild51]

@derek
Thank you, i wrote them...

I googled a lot, but a I think, nobody have this problem like me :face_with_rolling_eyes: :grinning_face_with_sweat:

[thtanner]

@hetfild51 There is a new version of the airplane coming out Monday. I'd wait until it is released and see if it fixes your issue. They made changes to the EFB.

[hetfild51]

@thtanner

I hope, but there is changelog about new version 0.3.6., but in MSFS i´ve got installed version 0.3.7.... pls tell how it is possible ? :beaming_face_with_smiling_eyes:

[thtanner]

@hetfild51 I wouldn't worry about it and wait until Monday, delete the folder in your community folder, and reinstall then when they release the update.

[Derek]

@thtanner said in Piper 28 Warrior II - can´t use airplane:

@hetfild51 I wouldn't worry about it and wait until Monday, delete the folder in your community folder, and reinstall then when they release the update.

He has the MarketPlace version. The update will be for the JF version first. You can't update an MP version until Microsoft releases the update. His best bet is still to contact JF support.

[thtanner]

This post is deleted!

[thtanner]

If that were the case I'd remove it via the content manager in-game and initiate a re-download fist and foremost.

[hetfild51]

@thtanner of course, i will try, when Microsoft releases new version.

Here is a screenshot, in MSFS i´ve got version 0.3.7. don´t understand :D

[Derek]

@hetfild51 said in Piper 28 Warrior II - can´t use airplane:

@thtanner of course, i will try, when Microsoft releases new version.

Here is a screenshot, in MSFS i´ve got version 0.3.7. don´t understand :D

Different version of the software between the JF site and Marketplace, as outlined above. Your best bet will be to contact JF Support.