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Unable to Install Error Messages

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  • F Offline
    F Offline
    fly60
    wrote on last edited by
    #1

    Upon running the installer (v0.1.5) the activation window can not be displayed and installation fails as a result.
    I purchased BAe146 on Contrail Webshop.

    Here are pics of the error messages.

    1.png

    3.png

    F 1 Reply Last reply
    1
    • DerekD Offline
      DerekD Offline
      Derek
      JF Staff
      wrote on last edited by
      #2

      Your best bet would be to contact Just Flight support. They should be able to help with this kind of thing.

      https://support.justflight.com/support/home

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      • F fly60

        Upon running the installer (v0.1.5) the activation window can not be displayed and installation fails as a result.
        I purchased BAe146 on Contrail Webshop.

        Here are pics of the error messages.

        1.png

        3.png

        F Offline
        F Offline
        FlyingToaster
        wrote on last edited by
        #3

        @fly60 Did you ever get this resolved? I have exactly the same issue. (I've contacted support, but that might take a while and it seems to be a common issue, so having a visible answer could help people).

        DerekD F 2 Replies Last reply
        0
        • F FlyingToaster

          @fly60 Did you ever get this resolved? I have exactly the same issue. (I've contacted support, but that might take a while and it seems to be a common issue, so having a visible answer could help people).

          DerekD Offline
          DerekD Offline
          Derek
          JF Staff
          wrote on last edited by
          #4

          @flyingtoaster said in Unable to Install Error Messages:

          @fly60 Did you ever get this resolved? I have exactly the same issue. (I've contacted support, but that might take a while and it seems to be a common issue, so having a visible answer could help people).

          It could be caused by any number of things so not really helpful to post up answers in here. JF support will respond to your ticket and hopefully find out what is causing the error.

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          • F FlyingToaster

            @fly60 Did you ever get this resolved? I have exactly the same issue. (I've contacted support, but that might take a while and it seems to be a common issue, so having a visible answer could help people).

            F Offline
            F Offline
            fly60
            wrote on last edited by
            #5

            @flyingtoaster I have resolved yes. As mentioned here it could be caused by a number of things, For me I had to go into the Temp folder properties - Security tab - and Add myself to the Group or User Names section. There are YT videos to show you how if you dont know how. Again that was my problem..yours could be something else.

            F 1 Reply Last reply
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            • F fly60

              @flyingtoaster I have resolved yes. As mentioned here it could be caused by a number of things, For me I had to go into the Temp folder properties - Security tab - and Add myself to the Group or User Names section. There are YT videos to show you how if you dont know how. Again that was my problem..yours could be something else.

              F Offline
              F Offline
              FlyingToaster
              wrote on last edited by
              #6

              @fly60 This actually solved it, thank you!

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