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    EFB does not work

    PA-28R Turbo Arrow III/IV
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    • N
      NightofDreams last edited by NightofDreams

      After many months with no issues, I reset MSFS (reason unrelated) and reinstalled the Turbo Arrow IV, and now the EFB tablet no longer works - it stays black and the on/off button on its right side does nothing. There is nothing in my MSFS Community folder. I've uninstalled and reinstalled the plane multiple times.

      However, when I delete the cache files in the directory below, the EFB works again until the next flight when these files are created again:

      C:\Users[MYNAME]\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalState\packages\justflight-aircraft-pa28-turboarrow

      The files I must delete to get EFB to work are:
      m1056ab90281d54f4_0.cache
      m1056ab90281d54f4_0.dll
      m1056ab90281d54f4_0.lib
      m1056ab90281d54f4_0.natvis
      m1056ab90281d54f4_0.pdb

      I also noted that this is a problem when starting at some airports but then at other airports the EFB loads fine.

      Any assistance is greatly appreciated. I have been flying this plane for months on a trip around the US and am very disappointed that I'm having this problem now and have to keep deleting the cache, which means the plane takes 5-10 minutes to load every time I want to fly.

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      • M
        Martino72 last edited by

        I have the same problem with the Turbo Version. Do you also use the latest Beta of the Sim?

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        • J
          jbbz last edited by

          JustMicko suggested a different work-around. See https://forums.flightsimulator.com/t/justflight-arrow-efb-tablet-black/480830/2

          I first noticed after install of post-SU7 Open Beta 1.21.18.0.
          Are people seeing this with SU7 formal release 1.21.13.0?
          Has anyone entered a support ticket on this?

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          • N
            NightofDreams @Martino72 last edited by NightofDreams

            @martino72 Yes, I am on the latest beta. I tested starting at different airports throughout the U.S. and it only happened at airports on the east coast, like KEWR and KFLL. I had no problem at airports further west such as KASE and KAEX. I have no idea why it seems to be location based but regardless deleting the cache after every flight has been working for me.

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            • Ixoye
              Ixoye last edited by

              I have the same problem with Warrior, seems to happen after I install beta version, it works if I restart the flight.

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