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  5. Getting an Unable to authenticate message...

Getting an Unable to authenticate message...

Scheduled Pinned Locked Moved Traffic Global P3D/FSX
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  • P Offline
    P Offline
    PLavaz01
    wrote on last edited by
    #1

    Hello,

    I am trying to open my Traffic Global App on my desktop but I keep getting a message saying... Unable to authenticate. Please, contact support for assistance. I submitted a ticket but have not heard from them yet. I have a legitimately purchased software that I purchased from Just Flight. It was working perfectly fine now I can't access it. Does anyone know what is causing it it?

    Kind regards,
    Pablo Vazquez

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    • P Offline
      P Offline
      PLavaz01
      wrote on last edited by
      #2

      Hello,

      This topic can be closed. The issue has been resolved through a ticket that I submitted.

      Regards,
      Pablo Vazquez

      DerekD 1 Reply Last reply
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      • P PLavaz01

        Hello,

        This topic can be closed. The issue has been resolved through a ticket that I submitted.

        Regards,
        Pablo Vazquez

        DerekD Offline
        DerekD Offline
        Derek
        JF Staff
        wrote on last edited by
        #3

        @PLavaz01 said in Getting an Unable to authenticate message...:

        Hello,

        This topic can be closed. The issue has been resolved through a ticket that I submitted.

        Regards,
        Pablo Vazquez

        https://community.justflight.com/topic/2/sticky-technical-support

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