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SU7 Issues

Scheduled Pinned Locked Moved RJ Professional
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  • MartynM Offline
    MartynM Offline
    Martyn
    JF Staff
    wrote last edited by
    #15

    We've identifed and fixed the issue. We're now in the process of updating the installers and submitting new PC, Xbox and PS5 versions to the MSFS 2024 Marketplace.

    Martyn - Development Manager

    1 Reply Last reply
    2
    • S Offline
      S Offline
      Skydriver089
      wrote last edited by
      #16

      Great news. Thanks for taking care of this so quickly.
      Will you also be adding the new installer to the Justflight download section?

      1 Reply Last reply
      0
      • MartynM Offline
        MartynM Offline
        Martyn
        JF Staff
        wrote last edited by
        #17

        The v1.6 update for MSFS 2024 should now be available in your Just Flight account.

        Martyn - Development Manager

        1 Reply Last reply
        3
        • F Offline
          F Offline
          firefox1
          wrote last edited by
          #18

          @Martyn is this isolated to just the RJ’s or has it also effected the other’s 146,F-70/100?

          MartynM 1 Reply Last reply
          0
          • W Offline
            W Offline
            wjones
            wrote last edited by
            #19

            Thanks for the quick work. It's fixed the problems I was seeing. Would love to know some of the technicalities of the problem/fix!

            MartynM 1 Reply Last reply
            1
            • A Offline
              A Offline
              Alfatango
              wrote last edited by
              #20

              Gentlemen, I have noted that you are aware of the problems caused by MSFS2024 SU7 to your RJ airplane. I also noted in the forum that you have pushed a new version 1.6 that solves the matter. You have however indicated in the forum that the new version is available in the download section of Justflight website and that it will be pushed to MP.

              I have however purchased the plane on a different seller platform.

              Could you please confirm that the new build will also be available through your resellers, or anyhow advise how I can update my installation? Is there a way to download the new version from your website validating it through the seller product key?

              Thanks and regards

              Alfa Tango

              MartynM 1 Reply Last reply
              0
              • A Alfatango

                Gentlemen, I have noted that you are aware of the problems caused by MSFS2024 SU7 to your RJ airplane. I also noted in the forum that you have pushed a new version 1.6 that solves the matter. You have however indicated in the forum that the new version is available in the download section of Justflight website and that it will be pushed to MP.

                I have however purchased the plane on a different seller platform.

                Could you please confirm that the new build will also be available through your resellers, or anyhow advise how I can update my installation? Is there a way to download the new version from your website validating it through the seller product key?

                Thanks and regards

                Alfa Tango

                MartynM Offline
                MartynM Offline
                Martyn
                JF Staff
                wrote last edited by
                #21

                @Alfatango We sent the V1.6 installer to other stores (SimMarket, Contrail etc) yesterday afternoon, so that should be available anytime now.

                Martyn - Development Manager

                T K 2 Replies Last reply
                0
                • F firefox1

                  @Martyn is this isolated to just the RJ’s or has it also effected the other’s 146,F-70/100?

                  MartynM Offline
                  MartynM Offline
                  Martyn
                  JF Staff
                  wrote last edited by
                  #22

                  @firefox1 It only affected the RJ.

                  Martyn - Development Manager

                  1 Reply Last reply
                  0
                  • W wjones

                    Thanks for the quick work. It's fixed the problems I was seeing. Would love to know some of the technicalities of the problem/fix!

                    MartynM Offline
                    MartynM Offline
                    Martyn
                    JF Staff
                    wrote last edited by
                    #23

                    @wjones It appears to have been caused by this SU7 change - "Improved the performance of canvas rendering in HTML/JS instruments"

                    We had to make some small changes to the JS gauges to fix the issue.

                    Martyn - Development Manager

                    1 Reply Last reply
                    1
                    • A Offline
                      A Offline
                      Alfatango
                      wrote last edited by
                      #24

                      @Martyn: Thanks - waiting (im)patiently for the reseller to upload it.

                      Alfa Tango

                      1 Reply Last reply
                      0
                      • MartynM Martyn

                        @Alfatango We sent the V1.6 installer to other stores (SimMarket, Contrail etc) yesterday afternoon, so that should be available anytime now.

                        T Offline
                        T Offline
                        TheftE
                        wrote last edited by
                        #25

                        @Martyn Any time on when the update will come to Contrail? As i still see the 0.1.5 version there. Thanks.

                        MartynM 1 Reply Last reply
                        0
                        • T TheftE

                          @Martyn Any time on when the update will come to Contrail? As i still see the 0.1.5 version there. Thanks.

                          MartynM Offline
                          MartynM Offline
                          Martyn
                          JF Staff
                          wrote last edited by
                          #26

                          @TheftE It looks like it should be available today.

                          Martyn - Development Manager

                          T 1 Reply Last reply
                          0
                          • MartynM Martyn

                            @TheftE It looks like it should be available today.

                            T Offline
                            T Offline
                            TheftE
                            wrote last edited by
                            #27
                            This post is deleted!
                            1 Reply Last reply
                            0
                            • W Offline
                              W Offline
                              Weeist
                              wrote last edited by
                              #28

                              When will there be a new version of the RJ Professional for the PS5. It is still showing the original version 0.1.5 dated the 16th October? It is unusable as it it currently stands as it one of the most expensive on the Marketplace. Thank Stephen

                              DerekD 1 Reply Last reply
                              0
                              • W Weeist

                                When will there be a new version of the RJ Professional for the PS5. It is still showing the original version 0.1.5 dated the 16th October? It is unusable as it it currently stands as it one of the most expensive on the Marketplace. Thank Stephen

                                DerekD Offline
                                DerekD Offline
                                Derek
                                JF Staff
                                wrote last edited by
                                #29

                                @Weeist

                                Out of our hands at the moment. The updates have been supplied to MS.

                                1 Reply Last reply
                                0
                                • D Offline
                                  D Offline
                                  dmelia60
                                  wrote last edited by
                                  #30

                                  Since SU7, I have downloaded and installed V1.6 for MSFS 24, and it will not load. I select the a/c, position at a gate, then wait.... and wait.... half a day later its still daisywheeling. I have uninstalled and reinstalled several times to no avail. Tried moving then replacing the community folder, no improvement. Possibly its a graphics setting or a wasm thing, but I'm at a loss. Any ideas?

                                  1 Reply Last reply
                                  0
                                  • J Offline
                                    J Offline
                                    jmarkows
                                    wrote last edited by
                                    #31

                                    I see that happen in MSFS sometimes, but hitting esc to back out of loading after a few minutes and then clicking Fly again usually loads me in immediately.

                                    I did have an issue with the RJ doing that yesterday, though. Could have been related to a third party livery I have, but I loaded to the corrupted WASM state where the aircraft freaks out and screams like a banshee. I had to delete the compiled WASM and ultimately reinstall to fix a license failure before I could successfully load in and check the nav data.

                                    D 1 Reply Last reply
                                    0
                                    • J jmarkows

                                      I see that happen in MSFS sometimes, but hitting esc to back out of loading after a few minutes and then clicking Fly again usually loads me in immediately.

                                      I did have an issue with the RJ doing that yesterday, though. Could have been related to a third party livery I have, but I loaded to the corrupted WASM state where the aircraft freaks out and screams like a banshee. I had to delete the compiled WASM and ultimately reinstall to fix a license failure before I could successfully load in and check the nav data.

                                      D Offline
                                      D Offline
                                      dmelia60
                                      wrote last edited by
                                      #32

                                      @jmarkows, thank you! pressing ESC then start flight again worked! ill do a short flight now, see how it goes. Thanks again!

                                      Drew

                                      1 Reply Last reply
                                      0
                                      • MartynM Martyn

                                        @Alfatango We sent the V1.6 installer to other stores (SimMarket, Contrail etc) yesterday afternoon, so that should be available anytime now.

                                        K Offline
                                        K Offline
                                        Kressman421
                                        wrote last edited by
                                        #33

                                        @Martyn hi Martyn, any update on when this update will be on marketplace? I’m really missing flying the RJ’s my favourite MSFS 2024 aircraft.

                                        1 Reply Last reply
                                        0
                                        • MarkM Online
                                          MarkM Online
                                          Mark
                                          JF Staff
                                          wrote last edited by
                                          #34

                                          We uploaded the v1.6 update to the 2024 marketplace a couple of weeks ago, and it's currently working its way through the marketplace intake process. At the moment, we don't have a date for when the update will be released on Xbox and PS5, as it's largely out of our control, but we are in contact with the marketplace team to hopefully get the update out ASAP.

                                          Apologies for the inconvenience.

                                          Mark - Just Flight

                                          Just Flight Development Assistant

                                          W 1 Reply Last reply
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