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SU7 Issues

Scheduled Pinned Locked Moved RJ Professional
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  • P Offline
    P Offline
    Polytoximaniac
    wrote last edited by
    #13

    Same issue here. I have both the PFD alignment problem and broken engine instrumentation. The engines can even start and secondary instrumentation works, but the primary instrumentation is always in the same state, even showing zero values on the displays when the plane is completely powered off.

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    • T Offline
      T Offline
      Trening
      wrote last edited by
      #14

      Same issue here too.

      1 Reply Last reply
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      • MartynM Offline
        MartynM Offline
        Martyn
        JF Staff
        wrote last edited by
        #15

        We've identifed and fixed the issue. We're now in the process of updating the installers and submitting new PC, Xbox and PS5 versions to the MSFS 2024 Marketplace.

        Martyn - Development Manager

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        • S Offline
          S Offline
          Skydriver089
          wrote last edited by
          #16

          Great news. Thanks for taking care of this so quickly.
          Will you also be adding the new installer to the Justflight download section?

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          • MartynM Offline
            MartynM Offline
            Martyn
            JF Staff
            wrote last edited by
            #17

            The v1.6 update for MSFS 2024 should now be available in your Just Flight account.

            Martyn - Development Manager

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            • F Offline
              F Offline
              firefox1
              wrote last edited by
              #18

              @Martyn is this isolated to just the RJ’s or has it also effected the other’s 146,F-70/100?

              MartynM 1 Reply Last reply
              0
              • W Offline
                W Offline
                wjones
                wrote last edited by
                #19

                Thanks for the quick work. It's fixed the problems I was seeing. Would love to know some of the technicalities of the problem/fix!

                MartynM 1 Reply Last reply
                1
                • A Offline
                  A Offline
                  Alfatango
                  wrote last edited by
                  #20

                  Gentlemen, I have noted that you are aware of the problems caused by MSFS2024 SU7 to your RJ airplane. I also noted in the forum that you have pushed a new version 1.6 that solves the matter. You have however indicated in the forum that the new version is available in the download section of Justflight website and that it will be pushed to MP.

                  I have however purchased the plane on a different seller platform.

                  Could you please confirm that the new build will also be available through your resellers, or anyhow advise how I can update my installation? Is there a way to download the new version from your website validating it through the seller product key?

                  Thanks and regards

                  Alfa Tango

                  MartynM 1 Reply Last reply
                  0
                  • A Alfatango

                    Gentlemen, I have noted that you are aware of the problems caused by MSFS2024 SU7 to your RJ airplane. I also noted in the forum that you have pushed a new version 1.6 that solves the matter. You have however indicated in the forum that the new version is available in the download section of Justflight website and that it will be pushed to MP.

                    I have however purchased the plane on a different seller platform.

                    Could you please confirm that the new build will also be available through your resellers, or anyhow advise how I can update my installation? Is there a way to download the new version from your website validating it through the seller product key?

                    Thanks and regards

                    Alfa Tango

                    MartynM Offline
                    MartynM Offline
                    Martyn
                    JF Staff
                    wrote last edited by
                    #21

                    @Alfatango We sent the V1.6 installer to other stores (SimMarket, Contrail etc) yesterday afternoon, so that should be available anytime now.

                    Martyn - Development Manager

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                    • F firefox1

                      @Martyn is this isolated to just the RJ’s or has it also effected the other’s 146,F-70/100?

                      MartynM Offline
                      MartynM Offline
                      Martyn
                      JF Staff
                      wrote last edited by
                      #22

                      @firefox1 It only affected the RJ.

                      Martyn - Development Manager

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                      • W wjones

                        Thanks for the quick work. It's fixed the problems I was seeing. Would love to know some of the technicalities of the problem/fix!

                        MartynM Offline
                        MartynM Offline
                        Martyn
                        JF Staff
                        wrote last edited by
                        #23

                        @wjones It appears to have been caused by this SU7 change - "Improved the performance of canvas rendering in HTML/JS instruments"

                        We had to make some small changes to the JS gauges to fix the issue.

                        Martyn - Development Manager

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                        1
                        • A Offline
                          A Offline
                          Alfatango
                          wrote last edited by
                          #24

                          @Martyn: Thanks - waiting (im)patiently for the reseller to upload it.

                          Alfa Tango

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                          0
                          • MartynM Martyn

                            @Alfatango We sent the V1.6 installer to other stores (SimMarket, Contrail etc) yesterday afternoon, so that should be available anytime now.

                            T Offline
                            T Offline
                            TheftE
                            wrote last edited by
                            #25

                            @Martyn Any time on when the update will come to Contrail? As i still see the 0.1.5 version there. Thanks.

                            MartynM 1 Reply Last reply
                            0
                            • T TheftE

                              @Martyn Any time on when the update will come to Contrail? As i still see the 0.1.5 version there. Thanks.

                              MartynM Offline
                              MartynM Offline
                              Martyn
                              JF Staff
                              wrote last edited by
                              #26

                              @TheftE It looks like it should be available today.

                              Martyn - Development Manager

                              T 1 Reply Last reply
                              0
                              • MartynM Martyn

                                @TheftE It looks like it should be available today.

                                T Offline
                                T Offline
                                TheftE
                                wrote last edited by
                                #27
                                This post is deleted!
                                1 Reply Last reply
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                                • W Offline
                                  W Offline
                                  Weeist
                                  wrote last edited by
                                  #28

                                  When will there be a new version of the RJ Professional for the PS5. It is still showing the original version 0.1.5 dated the 16th October? It is unusable as it it currently stands as it one of the most expensive on the Marketplace. Thank Stephen

                                  DerekD 1 Reply Last reply
                                  0
                                  • W Weeist

                                    When will there be a new version of the RJ Professional for the PS5. It is still showing the original version 0.1.5 dated the 16th October? It is unusable as it it currently stands as it one of the most expensive on the Marketplace. Thank Stephen

                                    DerekD Offline
                                    DerekD Offline
                                    Derek
                                    JF Staff
                                    wrote last edited by
                                    #29

                                    @Weeist

                                    Out of our hands at the moment. The updates have been supplied to MS.

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                                    0
                                    • D Offline
                                      D Offline
                                      dmelia60
                                      wrote last edited by
                                      #30

                                      Since SU7, I have downloaded and installed V1.6 for MSFS 24, and it will not load. I select the a/c, position at a gate, then wait.... and wait.... half a day later its still daisywheeling. I have uninstalled and reinstalled several times to no avail. Tried moving then replacing the community folder, no improvement. Possibly its a graphics setting or a wasm thing, but I'm at a loss. Any ideas?

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                                      0
                                      • J Offline
                                        J Offline
                                        jmarkows
                                        wrote last edited by
                                        #31

                                        I see that happen in MSFS sometimes, but hitting esc to back out of loading after a few minutes and then clicking Fly again usually loads me in immediately.

                                        I did have an issue with the RJ doing that yesterday, though. Could have been related to a third party livery I have, but I loaded to the corrupted WASM state where the aircraft freaks out and screams like a banshee. I had to delete the compiled WASM and ultimately reinstall to fix a license failure before I could successfully load in and check the nav data.

                                        D 1 Reply Last reply
                                        0
                                        • J jmarkows

                                          I see that happen in MSFS sometimes, but hitting esc to back out of loading after a few minutes and then clicking Fly again usually loads me in immediately.

                                          I did have an issue with the RJ doing that yesterday, though. Could have been related to a third party livery I have, but I loaded to the corrupted WASM state where the aircraft freaks out and screams like a banshee. I had to delete the compiled WASM and ultimately reinstall to fix a license failure before I could successfully load in and check the nav data.

                                          D Offline
                                          D Offline
                                          dmelia60
                                          wrote last edited by
                                          #32

                                          @jmarkows, thank you! pressing ESC then start flight again worked! ill do a short flight now, see how it goes. Thanks again!

                                          Drew

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