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SU7 Issues

Scheduled Pinned Locked Moved RJ Professional
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  • S Offline
    S Offline
    Seymour4113
    wrote last edited by
    #11

    Just created an account to add that I've also been having these exact issues with the RJ, and also went through the cache clearing, WASM troubleshooting, uninstall/reinstall cycle.

    Good to know it's not just me, and there's a real cause with SU7. Looking forward to a fix, as I've been flying sectors in these planes lately like it's my second job.

    Guess I'll go touch some grass while I wait for an update!

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    • W wjones referenced this topic
    • T Offline
      T Offline
      thorsten42
      wrote last edited by
      #12

      Same result on my end. After the confirmed drag calculation issue affecting all native planes its just another topic on top of this SU7 nightmare. I really feel with the devs this time 😉

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      • P Offline
        P Offline
        Polytoximaniac
        wrote last edited by
        #13

        Same issue here. I have both the PFD alignment problem and broken engine instrumentation. The engines can even start and secondary instrumentation works, but the primary instrumentation is always in the same state, even showing zero values on the displays when the plane is completely powered off.

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        • T Offline
          T Offline
          Trening
          wrote last edited by
          #14

          Same issue here too.

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          • MartynM Offline
            MartynM Offline
            Martyn
            JF Staff
            wrote last edited by
            #15

            We've identifed and fixed the issue. We're now in the process of updating the installers and submitting new PC, Xbox and PS5 versions to the MSFS 2024 Marketplace.

            Martyn - Development Manager

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            • S Offline
              S Offline
              Skydriver089
              wrote last edited by
              #16

              Great news. Thanks for taking care of this so quickly.
              Will you also be adding the new installer to the Justflight download section?

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              • MartynM Offline
                MartynM Offline
                Martyn
                JF Staff
                wrote last edited by
                #17

                The v1.6 update for MSFS 2024 should now be available in your Just Flight account.

                Martyn - Development Manager

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                • F Offline
                  F Offline
                  firefox1
                  wrote last edited by
                  #18

                  @Martyn is this isolated to just the RJ’s or has it also effected the other’s 146,F-70/100?

                  MartynM 1 Reply Last reply
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                  • W Offline
                    W Offline
                    wjones
                    wrote last edited by
                    #19

                    Thanks for the quick work. It's fixed the problems I was seeing. Would love to know some of the technicalities of the problem/fix!

                    MartynM 1 Reply Last reply
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                    • A Offline
                      A Offline
                      Alfatango
                      wrote last edited by
                      #20

                      Gentlemen, I have noted that you are aware of the problems caused by MSFS2024 SU7 to your RJ airplane. I also noted in the forum that you have pushed a new version 1.6 that solves the matter. You have however indicated in the forum that the new version is available in the download section of Justflight website and that it will be pushed to MP.

                      I have however purchased the plane on a different seller platform.

                      Could you please confirm that the new build will also be available through your resellers, or anyhow advise how I can update my installation? Is there a way to download the new version from your website validating it through the seller product key?

                      Thanks and regards

                      Alfa Tango

                      MartynM 1 Reply Last reply
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                      • A Alfatango

                        Gentlemen, I have noted that you are aware of the problems caused by MSFS2024 SU7 to your RJ airplane. I also noted in the forum that you have pushed a new version 1.6 that solves the matter. You have however indicated in the forum that the new version is available in the download section of Justflight website and that it will be pushed to MP.

                        I have however purchased the plane on a different seller platform.

                        Could you please confirm that the new build will also be available through your resellers, or anyhow advise how I can update my installation? Is there a way to download the new version from your website validating it through the seller product key?

                        Thanks and regards

                        Alfa Tango

                        MartynM Offline
                        MartynM Offline
                        Martyn
                        JF Staff
                        wrote last edited by
                        #21

                        @Alfatango We sent the V1.6 installer to other stores (SimMarket, Contrail etc) yesterday afternoon, so that should be available anytime now.

                        Martyn - Development Manager

                        T K 2 Replies Last reply
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                        • F firefox1

                          @Martyn is this isolated to just the RJ’s or has it also effected the other’s 146,F-70/100?

                          MartynM Offline
                          MartynM Offline
                          Martyn
                          JF Staff
                          wrote last edited by
                          #22

                          @firefox1 It only affected the RJ.

                          Martyn - Development Manager

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                          • W wjones

                            Thanks for the quick work. It's fixed the problems I was seeing. Would love to know some of the technicalities of the problem/fix!

                            MartynM Offline
                            MartynM Offline
                            Martyn
                            JF Staff
                            wrote last edited by
                            #23

                            @wjones It appears to have been caused by this SU7 change - "Improved the performance of canvas rendering in HTML/JS instruments"

                            We had to make some small changes to the JS gauges to fix the issue.

                            Martyn - Development Manager

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                            • A Offline
                              A Offline
                              Alfatango
                              wrote last edited by
                              #24

                              @Martyn: Thanks - waiting (im)patiently for the reseller to upload it.

                              Alfa Tango

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                              • MartynM Martyn

                                @Alfatango We sent the V1.6 installer to other stores (SimMarket, Contrail etc) yesterday afternoon, so that should be available anytime now.

                                T Offline
                                T Offline
                                TheftE
                                wrote last edited by
                                #25

                                @Martyn Any time on when the update will come to Contrail? As i still see the 0.1.5 version there. Thanks.

                                MartynM 1 Reply Last reply
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                                • T TheftE

                                  @Martyn Any time on when the update will come to Contrail? As i still see the 0.1.5 version there. Thanks.

                                  MartynM Offline
                                  MartynM Offline
                                  Martyn
                                  JF Staff
                                  wrote last edited by
                                  #26

                                  @TheftE It looks like it should be available today.

                                  Martyn - Development Manager

                                  T 1 Reply Last reply
                                  0
                                  • MartynM Martyn

                                    @TheftE It looks like it should be available today.

                                    T Offline
                                    T Offline
                                    TheftE
                                    wrote last edited by
                                    #27
                                    This post is deleted!
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                                    • W Offline
                                      W Offline
                                      Weeist
                                      wrote last edited by
                                      #28

                                      When will there be a new version of the RJ Professional for the PS5. It is still showing the original version 0.1.5 dated the 16th October? It is unusable as it it currently stands as it one of the most expensive on the Marketplace. Thank Stephen

                                      DerekD 1 Reply Last reply
                                      0
                                      • W Weeist

                                        When will there be a new version of the RJ Professional for the PS5. It is still showing the original version 0.1.5 dated the 16th October? It is unusable as it it currently stands as it one of the most expensive on the Marketplace. Thank Stephen

                                        DerekD Offline
                                        DerekD Offline
                                        Derek
                                        JF Staff
                                        wrote last edited by
                                        #29

                                        @Weeist

                                        Out of our hands at the moment. The updates have been supplied to MS.

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                                        • D Offline
                                          D Offline
                                          dmelia60
                                          wrote last edited by
                                          #30

                                          Since SU7, I have downloaded and installed V1.6 for MSFS 24, and it will not load. I select the a/c, position at a gate, then wait.... and wait.... half a day later its still daisywheeling. I have uninstalled and reinstalled several times to no avail. Tried moving then replacing the community folder, no improvement. Possibly its a graphics setting or a wasm thing, but I'm at a loss. Any ideas?

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