SU7 Issues

wjones

Glad to hear it's not just me. I lost an hour last night uninstalling/restarting/reinstalling/decaching trying to fix missing displays and gauges.

Martyn

Unfortunately we weren't aware of SU7 introducing significant issues prior to its public release, frustrating.

We're investigating now and will keep you updated.

niallpilot1

Thanks guys!

galeair

I'm having the same issues since SU7. I'm sure the ever efficient team at Just Flight will have a fix.

galeair

I've contacted JF Support and they are working on a fix.

Seymour4113

Just created an account to add that I've also been having these exact issues with the RJ, and also went through the cache clearing, WASM troubleshooting, uninstall/reinstall cycle.

Good to know it's not just me, and there's a real cause with SU7. Looking forward to a fix, as I've been flying sectors in these planes lately like it's my second job.

Guess I'll go touch some grass while I wait for an update!

thorsten42

Same result on my end. After the confirmed drag calculation issue affecting all native planes its just another topic on top of this SU7 nightmare. I really feel with the devs this time

Polytoximaniac

Same issue here. I have both the PFD alignment problem and broken engine instrumentation. The engines can even start and secondary instrumentation works, but the primary instrumentation is always in the same state, even showing zero values on the displays when the plane is completely powered off.

Trening

Same issue here too.

Martyn

We've identifed and fixed the issue. We're now in the process of updating the installers and submitting new PC, Xbox and PS5 versions to the MSFS 2024 Marketplace.

Skydriver089

Great news. Thanks for taking care of this so quickly.
Will you also be adding the new installer to the Justflight download section?

Martyn

The v1.6 update for MSFS 2024 should now be available in your Just Flight account.

firefox1

@Martyn is this isolated to just the RJ’s or has it also effected the other’s 146,F-70/100?

wjones

Thanks for the quick work. It's fixed the problems I was seeing. Would love to know some of the technicalities of the problem/fix!

Alfatango

Gentlemen, I have noted that you are aware of the problems caused by MSFS2024 SU7 to your RJ airplane. I also noted in the forum that you have pushed a new version 1.6 that solves the matter. You have however indicated in the forum that the new version is available in the download section of Justflight website and that it will be pushed to MP.

I have however purchased the plane on a different seller platform.

Could you please confirm that the new build will also be available through your resellers, or anyhow advise how I can update my installation? Is there a way to download the new version from your website validating it through the seller product key?

Thanks and regards

Alfa Tango

Martyn

@Alfatango We sent the V1.6 installer to other stores (SimMarket, Contrail etc) yesterday afternoon, so that should be available anytime now.

Martyn

@firefox1 It only affected the RJ.

Martyn

@wjones It appears to have been caused by this SU7 change - "Improved the performance of canvas rendering in HTML/JS instruments"

We had to make some small changes to the JS gauges to fix the issue.