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SU7 Issues

Scheduled Pinned Locked Moved RJ Professional
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  • N Offline
    N Offline
    niallpilot1
    wrote on last edited by
    #4

    Im having the same issues, Can never get any PFD info after alignment, tried to do a ready for takeoff and it doesnt work either..

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    • S Offline
      S Offline
      shadow_boxet
      wrote on last edited by
      #5

      Same problem here as reported in an earlier post. Hopefully JF will have an update.

      1 Reply Last reply
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      • W Offline
        W Offline
        wjones
        wrote last edited by
        #6

        Glad to hear it's not just me. I lost an hour last night uninstalling/restarting/reinstalling/decaching trying to fix missing displays and gauges.

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        • MartynM Offline
          MartynM Offline
          Martyn
          JF Staff
          wrote last edited by
          #7

          Unfortunately we weren't aware of SU7 introducing significant issues prior to its public release, frustrating.

          We're investigating now and will keep you updated.

          Martyn - Development Manager

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          • N Offline
            N Offline
            niallpilot1
            wrote last edited by
            #8

            Thanks guys!

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            • G Offline
              G Offline
              galeair
              wrote last edited by
              #9

              I'm having the same issues since SU7. I'm sure the ever efficient team at Just Flight will have a fix.

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              • G Offline
                G Offline
                galeair
                wrote last edited by
                #10

                I've contacted JF Support and they are working on a fix.

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                • S Offline
                  S Offline
                  Seymour4113
                  wrote last edited by
                  #11

                  Just created an account to add that I've also been having these exact issues with the RJ, and also went through the cache clearing, WASM troubleshooting, uninstall/reinstall cycle.

                  Good to know it's not just me, and there's a real cause with SU7. Looking forward to a fix, as I've been flying sectors in these planes lately like it's my second job.

                  Guess I'll go touch some grass while I wait for an update!

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                  • W wjones referenced this topic
                  • T Offline
                    T Offline
                    thorsten42
                    wrote last edited by
                    #12

                    Same result on my end. After the confirmed drag calculation issue affecting all native planes its just another topic on top of this SU7 nightmare. I really feel with the devs this time 😉

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                    • P Offline
                      P Offline
                      Polytoximaniac
                      wrote last edited by
                      #13

                      Same issue here. I have both the PFD alignment problem and broken engine instrumentation. The engines can even start and secondary instrumentation works, but the primary instrumentation is always in the same state, even showing zero values on the displays when the plane is completely powered off.

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                      • T Offline
                        T Offline
                        Trening
                        wrote last edited by
                        #14

                        Same issue here too.

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                        • MartynM Offline
                          MartynM Offline
                          Martyn
                          JF Staff
                          wrote last edited by
                          #15

                          We've identifed and fixed the issue. We're now in the process of updating the installers and submitting new PC, Xbox and PS5 versions to the MSFS 2024 Marketplace.

                          Martyn - Development Manager

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                          • S Offline
                            S Offline
                            Skydriver089
                            wrote last edited by
                            #16

                            Great news. Thanks for taking care of this so quickly.
                            Will you also be adding the new installer to the Justflight download section?

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                            • MartynM Offline
                              MartynM Offline
                              Martyn
                              JF Staff
                              wrote last edited by
                              #17

                              The v1.6 update for MSFS 2024 should now be available in your Just Flight account.

                              Martyn - Development Manager

                              1 Reply Last reply
                              3
                              • F Offline
                                F Offline
                                firefox1
                                wrote last edited by
                                #18

                                @Martyn is this isolated to just the RJ’s or has it also effected the other’s 146,F-70/100?

                                MartynM 1 Reply Last reply
                                0
                                • W Offline
                                  W Offline
                                  wjones
                                  wrote last edited by
                                  #19

                                  Thanks for the quick work. It's fixed the problems I was seeing. Would love to know some of the technicalities of the problem/fix!

                                  MartynM 1 Reply Last reply
                                  1
                                  • A Offline
                                    A Offline
                                    Alfatango
                                    wrote last edited by
                                    #20

                                    Gentlemen, I have noted that you are aware of the problems caused by MSFS2024 SU7 to your RJ airplane. I also noted in the forum that you have pushed a new version 1.6 that solves the matter. You have however indicated in the forum that the new version is available in the download section of Justflight website and that it will be pushed to MP.

                                    I have however purchased the plane on a different seller platform.

                                    Could you please confirm that the new build will also be available through your resellers, or anyhow advise how I can update my installation? Is there a way to download the new version from your website validating it through the seller product key?

                                    Thanks and regards

                                    Alfa Tango

                                    MartynM 1 Reply Last reply
                                    0
                                    • A Alfatango

                                      Gentlemen, I have noted that you are aware of the problems caused by MSFS2024 SU7 to your RJ airplane. I also noted in the forum that you have pushed a new version 1.6 that solves the matter. You have however indicated in the forum that the new version is available in the download section of Justflight website and that it will be pushed to MP.

                                      I have however purchased the plane on a different seller platform.

                                      Could you please confirm that the new build will also be available through your resellers, or anyhow advise how I can update my installation? Is there a way to download the new version from your website validating it through the seller product key?

                                      Thanks and regards

                                      Alfa Tango

                                      MartynM Offline
                                      MartynM Offline
                                      Martyn
                                      JF Staff
                                      wrote last edited by
                                      #21

                                      @Alfatango We sent the V1.6 installer to other stores (SimMarket, Contrail etc) yesterday afternoon, so that should be available anytime now.

                                      Martyn - Development Manager

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                                      • F firefox1

                                        @Martyn is this isolated to just the RJ’s or has it also effected the other’s 146,F-70/100?

                                        MartynM Offline
                                        MartynM Offline
                                        Martyn
                                        JF Staff
                                        wrote last edited by
                                        #22

                                        @firefox1 It only affected the RJ.

                                        Martyn - Development Manager

                                        1 Reply Last reply
                                        0
                                        • W wjones

                                          Thanks for the quick work. It's fixed the problems I was seeing. Would love to know some of the technicalities of the problem/fix!

                                          MartynM Offline
                                          MartynM Offline
                                          Martyn
                                          JF Staff
                                          wrote last edited by
                                          #23

                                          @wjones It appears to have been caused by this SU7 change - "Improved the performance of canvas rendering in HTML/JS instruments"

                                          We had to make some small changes to the JS gauges to fix the issue.

                                          Martyn - Development Manager

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