External power connected. At FL330
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Starred the APU, turned off external power. On the EFB I disconnected the GPU. After a bit of prep, I pushed back. Taxiing. Still shows external power available on the overhead and I can switch it on. Still getting a message that it’s connected. Take off and climb to FL330. Both still there. Overhead says available and I have the external power connected message. EFB shows the GPU disconnected the moment I clicked it and waited for it to go. However it still shows it connected through the jetway even though I’m in the air.
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I got the same effect while being in the ground after deselecting the Ground Power Unit while it was still switched on.
To solve it i confirmed chocks set, GPU connected in the EFB. Then switching GND PWR off in the overhead, deselecting GPU in EFB. -
We believe this is related to the jetway not being disconnected prior to pushback. We have a way of forcing the EXT AC to disconnect during pushback currently in testing, and we intend to include it in the next update.
Mark - Just Flight
@Mark I had it set to have GSX take care of ground handling and I cannot disconnect the jetway manually under that circumstance, so that’s probably why. It didn’t disconnect before pushback if I recall correctly