No Import Simbrief in page Performance (EFB)

[simonedestradis]

Hello everyone.
Congratulations, a wonderful product that I really enjoy.
On the EFB performance page, when I click "import simbrief," a yellow error message appears, as if it doesn't recognize the aircraft model set in Simbrief.
I confirm, however, that I select the ICAO F70 in Simbrief (if, of course, I fly the 70).
In my three or four flights, it always looks like this.
I also confirm that I can see all the flight details in the OFP, and I can easily import the route with the coroute function.
Thanks

[Martyn]

Please contact the support team and they will be able to get a log file from you that we can use to identify the issue. https://support.justflight.com/support/home

[simonedestradis]

ok thank you