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Global AI Not Opening Up....

Scheduled Pinned Locked Moved Traffic Global P3D/FSX
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  • R Offline
    R Offline
    Ray Fry
    replied to Goodperson36 on last edited by
    #9

    @Goodperson36
    When you installed TG did you install in the default C drive.
    When it was installing did you see this.
    https://www.flickr.com/photos/154944674@N05/50586064776/in/dateposted-public/
    This shows it has seen your sim install path and is correct, you can correct this if it`s wrong using the search folder on the right for P3Dv4.
    Start P3D and at the flight setup screen go into Scenery and check TG has installed 2 folders Traffic Global and Traffic Global Airport Facilities.
    If you have Addon Organizer installed like me you can check that like this.
    https://www.flickr.com/photos/154944674@N05/50512391118/in/dateposted-public/
    I take it your P3Dv4 still runs but shows default traffic.
    If the desktop shortcut is not opening TG try the main one in C \Program Files (x86)\Traffic Global it has the main exe.

    P3Dv5.1 HF.

    1 Reply Last reply
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  • K Offline
    K Offline
    kieranja
    wrote on last edited by
    #10

    still no tui flights loading though. one biggest airlines in europe.

    R 1 Reply Last reply
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  • G Offline
    G Offline
    Goodperson36
    wrote on last edited by
    #11

    Ray Thanks for the info looked at all that info you sent me still did not work...Martin how do I request a refund of funds back to me and where do I need to go to do that thanks..I am done with this...I am sure it’s a great program but I need to move on....Thanks...

    DerekD 1 Reply Last reply
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  • R Offline
    R Offline
    Ray Fry
    replied to kieranja on last edited by
    #12

    @kieranja said in Global AI Not Opening Up....:

    still no tui flights loading though. one biggest airlines in europe.

    In P3DV5 some aircraft are not showing that where showing in Pre-1.1.1.7 they are still in the Traffic Global Fleet, but do no show as an error but will not show in the sim, 1step forwards 2 steps backward will be lucky if this is right before the 3 year development date.

    P3Dv5.1 HF.

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  • Capt QuirkC Offline
    Capt QuirkC Offline
    Capt Quirk
    wrote on last edited by
    #13

    Wildly unlikely long shot, Edwin, ......but you aren't running Windows 7 are you?

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  • M Offline
    M Offline
    martin11
    replied to Derek on last edited by martin11
    #14

    @Derek
    When will the next update be released? It doesn't have to be an exact date just if its release is approaching in the near future.

    DerekD 1 Reply Last reply
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  • DerekD Online
    DerekD Online
    Derek JF Staff
    replied to martin11 on last edited by
    #15

    @martin11

    Definitely approaching but no dates as yet.

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  • DerekD Online
    DerekD Online
    Derek JF Staff
    replied to Goodperson36 on last edited by
    #16

    @Goodperson36

    You need to contact Just Flight support and we will endeavour to get you up and running. We don't do support via forums and hopefully this thread (and your frustration) illustrates why.

    We reserve the right to have a good go at getting something to work before we provide a refund (that's 'we' as in Just Flight, not anyone posting in the public forums).
    Hopefully we can resolve this for you soon.

    G 1 Reply Last reply
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  • G Offline
    G Offline
    Goodperson36
    replied to Derek on last edited by
    #17

    @Derek I have submitted a help ticket a few days ago have not heard anything from justflight support team. You say you want to help yet no one has attempted to contact me about this issue ....That was the reason for a refund request. I will still request a refund ....

    DerekD 1 Reply Last reply
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  • DerekD Online
    DerekD Online
    Derek JF Staff
    replied to Goodperson36 on last edited by
    #18

    @Goodperson36

    You said in the post above you submitted a ticket on 9th. Today is 11th. We are based in the UK (time difference?) and usually reply to all requests within a few days. You should have received an automatic acknowledgement of your ticket and been allocated a number. If you haven't, check your spam folder.

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