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A Bug Revisited?

Scheduled Pinned Locked Moved General Discussion
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  • P Offline
    P Offline
    Phiil8715
    wrote on last edited by
    #1

    I was driving 1M52 1836 from Carlisle to Preston and I was brought to a stand at PN252 signal on the Up line 1.5 miles from Lancaster.

    Contacted the Signaller who told me to wait till the light changes.

    I had a look at what could be in front of me and I removed a DMU Morecambe Lancaster service.

    The signal still didn't clear. And I'm still stuck.

    I reported this and didn't get an answer.

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    0
  • DerekD Offline
    DerekD Offline
    Derek JF Staff
    wrote on last edited by
    #2

    Can you let us know the support ticket number you were sent and we can look into it.

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  • P Offline
    P Offline
    Phiil8715
    wrote on last edited by
    #3

    I've not got a support ticket.

    DerekD 1 Reply Last reply
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  • DerekD Offline
    DerekD Offline
    Derek JF Staff
    replied to Phiil8715 on last edited by
    #4

    @Phiil8715

    OK - so how was it reported? If you can let us know we can look into why you've not had a reply.

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  • P Offline
    P Offline
    Phiil8715
    wrote on last edited by
    #5

    I reported it on the forum. I've tried to submit a ticket but I can't log in, I can't remember what my login details are. AFAIK I don't think I made a Just planes account.

    DerekD 1 Reply Last reply
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  • DerekD Offline
    DerekD Offline
    Derek JF Staff
    replied to Phiil8715 on last edited by
    #6

    @Phiil8715 Where did you buy the content from?

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  • P Offline
    P Offline
    Phiil8715
    wrote on last edited by
    #7

    From Steam

    DerekD 1 Reply Last reply
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  • DerekD Offline
    DerekD Offline
    Derek JF Staff
    replied to Phiil8715 on last edited by
    #8

    @Phiil8715

    OK - in which case you won't have a Just Trains account. We can't provide support in the forum but if you go here: https://www.justtrains.net/support there are details of how to contact Just Trains if you have bought from somewhere other than their website.

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