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EFB not working

Scheduled Pinned Locked Moved Avro Vulcan B Mk. 2, K.2 & MRR
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  • K Offline
    K Offline
    kubar22
    wrote on last edited by kubar22
    #17

    I would also like to add that I was having the same problem with the non working of the EFB in the Bae146, but when I moved my B78XH file from the Community folder, the problem was gone and was able to access the EFB.

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    • N Offline
      N Offline
      NickW61
      wrote on last edited by
      #18

      Same problem here on BAE 146-300 v2. Was fine yesterday before the Cities update. I don't have B78XH installed.

      N J 2 Replies Last reply
      1
      • N NickW61

        Same problem here on BAE 146-300 v2. Was fine yesterday before the Cities update. I don't have B78XH installed.

        N Offline
        N Offline
        NickW61
        wrote on last edited by
        #19

        @NickW61 I took at the Horizons 787-9 and seem to be ok again - why does the 787 seem to conflict?

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        • MarkM Online
          MarkM Online
          Mark
          JF Staff
          wrote on last edited by
          #20

          We're not sure of the exact reason why the 787 mods are causing a conflict with our products, as well as some other developer's products. Those mods may be using some edits/modifications to core MSFS files that are causing conflicts with other third-party products that call on those files for their own functionality.

          Mark - Just Flight

          Just Flight Development Assistant

          N 1 Reply Last reply
          0
          • MarkM Mark

            We're not sure of the exact reason why the 787 mods are causing a conflict with our products, as well as some other developer's products. Those mods may be using some edits/modifications to core MSFS files that are causing conflicts with other third-party products that call on those files for their own functionality.

            Mark - Just Flight

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            N Offline
            NickW61
            wrote on last edited by
            #21

            @Mark Thanks for the quick reply. Could you try and liaise with them? I will try and let them know but there is less "pressure" on them as their product works. Personally, I haven't found a conflict with any other aircraft.

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            • N Offline
              N Offline
              NickW61
              wrote on last edited by
              #22

              @Mark FYI - Horizons are looking into the issue. This from their discord:
              "Hello all,

              We're aware of an issue regarding our 789 & causing issues with justflights bae efb & fsreborns efb. At this moment in time the team is currently investigating the issue to see if there's anything we can do. As a temporary workaround. You can use addonlinker to remove 789 if you wish to fly just flights or fsreborns products & vice versa.

              Kind regards

              David - B787-9 Project Manager,
              Horizon Simulations Team"

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              • N Offline
                N Offline
                NickW61
                wrote on last edited by NickW61
                #23

                @Mark Horizons report this as fixed at version 1.1.2 and it worked for me this morning. From Discord:
                "CPDLC so far has been a huge success! We are aware of the CPDLC update breaking other aircraft, namely JFs BAE146's EFBs and FSReborn's EFBs and a fix is now here after a whole load of load of stress.

                Horizon Simulations 787-9 v1.1.2
                Changelog
                Fixed conflicts with other aircraft"

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                • MarkM Online
                  MarkM Online
                  Mark
                  JF Staff
                  wrote on last edited by
                  #24

                  @NickW61 Thanks for letting us know. We've passed this info on to our support team so that they can quickly point users in the right direction if they run into this issue.

                  Mark - Just Flight

                  Just Flight Development Assistant

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                  • N NickW61

                    Same problem here on BAE 146-300 v2. Was fine yesterday before the Cities update. I don't have B78XH installed.

                    J Offline
                    J Offline
                    JKprolog
                    wrote on last edited by
                    #25

                    @NickW61 I'm having this issue. When I open the aircraft, EFD is unclickable. When I start the VR, this show that "pink texture" and work even worst, which made me think about some Texture conflict with the B78XH, cause when I removed it, the problem was gone.

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                    • J Offline
                      J Offline
                      JJ2908JJ
                      wrote on last edited by
                      #26

                      HI - help request - BAE146 on MS2020 XBOX. Can't power up the EFB. XBOX on screen says 'long press to power on'. Nothing works Please advise.

                      MarkM 1 Reply Last reply
                      0
                      • J JJ2908JJ

                        HI - help request - BAE146 on MS2020 XBOX. Can't power up the EFB. XBOX on screen says 'long press to power on'. Nothing works Please advise.

                        MarkM Online
                        MarkM Online
                        Mark
                        JF Staff
                        wrote on last edited by
                        #27

                        @JJ2908JJ If you can kindly contact Just Flight Support via the following link, they will be able to assist you with troubleshooting this: https://www.justflight.com/support

                        Mark - Just Flight

                        Just Flight Development Assistant

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