When will v0.10.1 be available in MSFS Marketplace?
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@martyn sorry but this is getting ridiculous. I have no issue paying 45 eur for a plane, but I am expecting a basic level of support for that price. Basic as in at least responding to questions.. still no update in the msfs marketplace resulting in that my friend and I can't fly the piper at the same time and that I need to disable all ground planes and AI traffic or I'll have the pilot in cockpit issue all the time.
@bjorntm All we can advise is that Microsoft/Asobo have the latest updates and are processing them as quickly as possible. Unfortunately we have no control over the speed of that process, only how quickly customers who purchased from our website get the updates. Presumably the G1000 NXi updates are quicker for them to test/process versus a full aircraft.
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@bjorntm All we can advise is that Microsoft/Asobo have the latest updates and are processing them as quickly as possible. Unfortunately we have no control over the speed of that process, only how quickly customers who purchased from our website get the updates. Presumably the G1000 NXi updates are quicker for them to test/process versus a full aircraft.
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@martyn sorry but this is getting ridiculous. I have no issue paying 45 eur for a plane, but I am expecting a basic level of support for that price. Basic as in at least responding to questions.. still no update in the msfs marketplace resulting in that my friend and I can't fly the piper at the same time and that I need to disable all ground planes and AI traffic or I'll have the pilot in cockpit issue all the time.
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Per Jorg Neumann of Asobo in a recent Q&A, they have a backlog some 600 items deep they're working through.
How they prioritize updates versus new products he didn't say, but with how much SU6 and 7 completely broke I would imagine they're swamped with updates. They've hired some new people but don't estimate fully clearing the log until around February I think.
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@bjorntm All we can advise is that Microsoft/Asobo have the latest updates and are processing them as quickly as possible. Unfortunately we have no control over the speed of that process, only how quickly customers who purchased from our website get the updates. Presumably the G1000 NXi updates are quicker for them to test/process versus a full aircraft.
@martyn Just got the third update of the G1000 NXi via de Marketplace in the timespan between my original post and this one. And still no update of the Arrow. If the issue would be a backlog, then I have no explanation for this.
I would suggest contacting Microsoft and asking them if anything went wrong with the submission of the update.
I was to late to request a refund via de marketplace so I am stuck with that version now
No chance on delivering some proof that me and my friend own it on the marketplace you give us a key for the version for your store? Then we can finally fly this plane together. -
@martyn Just got the third update of the G1000 NXi via de Marketplace in the timespan between my original post and this one. And still no update of the Arrow. If the issue would be a backlog, then I have no explanation for this.
I would suggest contacting Microsoft and asking them if anything went wrong with the submission of the update.
I was to late to request a refund via de marketplace so I am stuck with that version now No chance on delivering some proof that me and my friend own it on the marketplace you give us a key for the version for your store? Then we can finally fly this plane together. -
@martyn Just got the third update of the G1000 NXi via de Marketplace in the timespan between my original post and this one. And still no update of the Arrow. If the issue would be a backlog, then I have no explanation for this.
I would suggest contacting Microsoft and asking them if anything went wrong with the submission of the update.
I was to late to request a refund via de marketplace so I am stuck with that version now No chance on delivering some proof that me and my friend own it on the marketplace you give us a key for the version for your store? Then we can finally fly this plane together. -
@martyn Just got the third update of the G1000 NXi via de Marketplace in the timespan between my original post and this one. And still no update of the Arrow. If the issue would be a backlog, then I have no explanation for this.
I would suggest contacting Microsoft and asking them if anything went wrong with the submission of the update.
I was to late to request a refund via de marketplace so I am stuck with that version now No chance on delivering some proof that me and my friend own it on the marketplace you give us a key for the version for your store? Then we can finally fly this plane together. -
@martyn Just got the third update of the G1000 NXi via de Marketplace in the timespan between my original post and this one. And still no update of the Arrow. If the issue would be a backlog, then I have no explanation for this.
I would suggest contacting Microsoft and asking them if anything went wrong with the submission of the update.
I was to late to request a refund via de marketplace so I am stuck with that version now No chance on delivering some proof that me and my friend own it on the marketplace you give us a key for the version for your store? Then we can finally fly this plane together.@bjorntm said in When will v0.10.1 be available in MSFS Marketplace?:
No chance on delivering some proof that me and my friend own it on the marketplace you give us a key for the version for your store? Then we can finally fly this plane together.
Obviously I mean that we can give proof of our purchase and would very much appreciate a key from JF store so we can download the update from there. We paid the extra money for the Marketplace version thinking it would be easier with updates. We couldn't have been more wrong.. The irony..
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@bjorntm said in When will v0.10.1 be available in MSFS Marketplace?:
No chance on delivering some proof that me and my friend own it on the marketplace you give us a key for the version for your store? Then we can finally fly this plane together.
Obviously I mean that we can give proof of our purchase and would very much appreciate a key from JF store so we can download the update from there. We paid the extra money for the Marketplace version thinking it would be easier with updates. We couldn't have been more wrong.. The irony..
Sorry, but given the number of copies sold via the MarketPlace, we can't really offer free copies of the other version to those that have bought elsewhere. NB that the PA28s are officially licensed by Piper so the paperwork would be a nightmare.
