Security Failure in EFB after update
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@dutchpilot By all means ask away on here but if you have submitted a ticket the support team will get back to you to offer assistance. Have noticed a couple of other reports of this since the update so it's going to be something we'll be investigating for sure. In the meantime bear with us and support will reply to you in due course.
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@voice-of-reason
.FYI.... I had this problem with the Turbo Arrow 4 as well.Seems updates to MSFS often requires a reinstall of the aircraft.
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@voice-of-reason Copy all. I'm working with Mark on the support team to figure this out. Thanks!
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Martyn
Great assistance from Mark on the support team. I've installed a new JF_Hawk_T1_WASM.wasm file supplied by the team and it fixed the problem. I believe the support team is going to update the installer or at least have the fix available via a pinned message.
Thanks for the help. Brilliant product!
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i
am also getting the efb licence failure after updating to v1.2,ive tried reinstalling the product but it still does not work.can anyone help please -
@mark-craven Please submit a support ticket via our website if you haven't already done so. The support team will then investigate.
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Mark,
I had the exact same problem. i tried reinstalling version 1.2 and that resulted in the same error message in the efb. To solve this you have to carry out a complete deinstallation using the version 1.1 .exe deinstall option. Deleting the Hawk folder in the community folder leaves legacy data. Once I used the deinstallation tool the installation of version 1.2 worked first time and cured the efb registration error.
Regards
