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How Do I Obtain a Refund?

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  • D Offline
    D Offline
    DustyJack
    wrote last edited by
    #1

    It CTD's MSFS2024 when trying to play the 'Wings of Wealth' section, raised a support ticket but as of yet i have no answer it. Constantly asks me to dispatch my flight when i have dispatched it. How do i get my money back?

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    • NeoGeo78N Online
      NeoGeo78N Online
      NeoGeo78
      Developer
      wrote last edited by
      #2

      Hi DustyJack - this is a known bug. Apologies. It's fixed in the next build. You can prevent the "Don't forget to dispatch your flight" alert by going to Settings > Dispatch Reminder and untick it. If you would still like a refund, I think you'll have to contact Just Flight support and ask them. Let me know if you have any mroe questions.

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        DustyJack
        wrote last edited by
        #3

        Thanks for the response, the constant reminder to dispatch the flight was after i had already dispatched my flight and it was supposedly recording the flight, but was still telling me to dispatch. Even after i had taken off it was still telling me to dispatch the flight and the status of the aircraft was still at parked.

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