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  5. C:\X-Plane 11/Resources/plugins/Traffic Global/64/win.xpl : Error Code = 1114

C:\X-Plane 11/Resources/plugins/Traffic Global/64/win.xpl : Error Code = 1114

Scheduled Pinned Locked Moved Traffic Global for X-Plane 11
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  • V Offline
    V Offline
    Vic
    wrote on last edited by
    #1

    Today I purchased traffic global for xplane 11. I installed it but the plugin is not seen by xplane.It's not in the plugins menu. I uninstalled and re-installed multiple times.I can't get it to work. Can you help ?

    I found this in the log:

    C:\X-Plane 11/Resources/plugins/Traffic Global/64/win.xpl : Error Code = 1114 : A dynamic link library (DLL) initialization routine failed.

    can anyone help please ?

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    0
    • DerekD Offline
      DerekD Offline
      Derek
      JF Staff
      wrote on last edited by
      #2

      With an error like that your best bet would be to contact Just Flight support.

      1 Reply Last reply
      0
      • V Offline
        V Offline
        Vic
        wrote on last edited by
        #3

        I actually opened a ticket.Support should get back to me in 96 hours which is a looong time.This is why i thought of asking here.

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        • DerekD Offline
          DerekD Offline
          Derek
          JF Staff
          wrote on last edited by
          #4

          The 96 hours covers us for weekends, holidays, weddings, funerals etc. They usually reply within that time - although it is Sunday today.

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          • V Offline
            V Offline
            Vic
            wrote on last edited by
            #5

            Hi Derek,

            I heard from support yesterday.They gave me a new win.xpl to try .I tried it and it didn't work. I replied to them immediately but they never got back to me. Do you by any chance have any news for me ?

            Thanks

            DerekD 1 Reply Last reply
            0
            • V Vic

              Hi Derek,

              I heard from support yesterday.They gave me a new win.xpl to try .I tried it and it didn't work. I replied to them immediately but they never got back to me. Do you by any chance have any news for me ?

              Thanks

              DerekD Offline
              DerekD Offline
              Derek
              JF Staff
              wrote on last edited by
              #6

              @Vic Your best bet would be to wait until Support get back to you and see if they can come up with another fix.

              V 1 Reply Last reply
              0
              • DerekD Derek

                @Vic Your best bet would be to wait until Support get back to you and see if they can come up with another fix.

                V Offline
                V Offline
                Vic
                wrote on last edited by
                #7

                @Derek said in C:\X-Plane 11/Resources/plugins/Traffic Global/64/win.xpl : Error Code = 1114:

                @Vic Your best bet would be to wait until Support get back to you and see if they can come up with another fix.

                Of course I will.But. Do you know if they are working on it ? They simply sent a fix and vanished (even if i answered them).

                I bought the software on saturday and I didn't even manage to enter the serial nothing because the software doesnt start. It's depressing.

                I hope I won't have to ask for a refund.

                Thanks

                G 1 Reply Last reply
                0
                • DerekD Offline
                  DerekD Offline
                  Derek
                  JF Staff
                  wrote on last edited by Derek
                  #8

                  They are looking into it, but it is night time in the UK at the moment so will probably look again tomorrow. I am going to bed myself, shortly. The only other example I have seen of this problem is in the XP.org forum and other users have not had much luck fixing it for this person. I suspect it is down to a conflict with another program, but it is a weird one as no-one else apart from you two have experienced it AFAIK. This is not going to be a simple fix with only two cases to look at:

                  https://forums.x-plane.org/index.php?/forums/topic/194119-questions-about-traffic-global/

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                  • V Vic

                    @Derek said in C:\X-Plane 11/Resources/plugins/Traffic Global/64/win.xpl : Error Code = 1114:

                    @Vic Your best bet would be to wait until Support get back to you and see if they can come up with another fix.

                    Of course I will.But. Do you know if they are working on it ? They simply sent a fix and vanished (even if i answered them).

                    I bought the software on saturday and I didn't even manage to enter the serial nothing because the software doesnt start. It's depressing.

                    I hope I won't have to ask for a refund.

                    Thanks

                    G Offline
                    G Offline
                    Gradon
                    wrote on last edited by
                    #9

                    @Vic
                    Hello Vic,
                    Just to let you know that I am having exactly the same trouble.
                    In my log.txt file it says
                    "D:\X-Plane/X-Plane 11/Resources/plugins/Traffic Global/64/win.xpl : Error Code = 1114 : A dynamic link library (DLL) initialization routine failed."
                    The TG support team tell me they are working on fixing a number of bugs and expect an update in a few days. Let's hope it's not too long.

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                    • V Offline
                      V Offline
                      Vic
                      wrote on last edited by
                      #10

                      Did they fix this issue ?

                      DerekD 1 Reply Last reply
                      0
                      • V Vic

                        Did they fix this issue ?

                        DerekD Offline
                        DerekD Offline
                        Derek
                        JF Staff
                        wrote on last edited by
                        #11

                        @Vic

                        There have been a few updates since then. If you still have this problem your best bet would be to contact support via the ticket you originally raised and tell them it is still an issue. AFAIK this was not something that was ever 'fixed' as it wasn't an issue caused by the program as such. However, support should be able to give you a more definitive answer.

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                        • V Offline
                          V Offline
                          Vic
                          wrote on last edited by
                          #12

                          @Derek ,

                          I got a refund a while back because support couldn't fix the issue me and other chosen few with first generation i7 processor were having. Now they fixed it and I purchased again . Traffic global now works. They only disappointment is that airports ,not exactly small, like LIML got no traffic.

                          DerekD 1 Reply Last reply
                          0
                          • V Vic

                            @Derek ,

                            I got a refund a while back because support couldn't fix the issue me and other chosen few with first generation i7 processor were having. Now they fixed it and I purchased again . Traffic global now works. They only disappointment is that airports ,not exactly small, like LIML got no traffic.

                            DerekD Offline
                            DerekD Offline
                            Derek
                            JF Staff
                            wrote on last edited by
                            #13

                            @Vic said in C:\X-Plane 11/Resources/plugins/Traffic Global/64/win.xpl : Error Code = 1114:

                            @Derek ,

                            I got a refund a while back because support couldn't fix the issue me and other chosen few with first generation i7 processor were having. Now they fixed it and I purchased again . Traffic global now works. They only disappointment is that airports ,not exactly small, like LIML got no traffic.

                            Linate should have traffic. Are you using the default or an add-on version?

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                            0
                            • V Offline
                              V Offline
                              Vic
                              wrote on last edited by
                              #14

                              @Derek ,

                              what do you mean ? I installed and use traffic global.

                              DerekD 1 Reply Last reply
                              0
                              • V Vic

                                @Derek ,

                                what do you mean ? I installed and use traffic global.

                                DerekD Offline
                                DerekD Offline
                                Derek
                                JF Staff
                                wrote on last edited by
                                #15

                                @Vic said in C:\X-Plane 11/Resources/plugins/Traffic Global/64/win.xpl : Error Code = 1114:

                                @Derek ,

                                what do you mean ? I installed and use traffic global.

                                Is your version of the airport the X-Plane default or an add-on?

                                V 1 Reply Last reply
                                0
                                • DerekD Derek

                                  @Vic said in C:\X-Plane 11/Resources/plugins/Traffic Global/64/win.xpl : Error Code = 1114:

                                  @Derek ,

                                  what do you mean ? I installed and use traffic global.

                                  Is your version of the airport the X-Plane default or an add-on?

                                  V Offline
                                  V Offline
                                  Vic
                                  wrote on last edited by
                                  #16

                                  @Derek
                                  Default

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