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Products not loading

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  • stas1982S Offline
    stas1982S Offline
    stas1982
    wrote on last edited by
    #1

    Hello. I can't download purchased planes in my account. I go into my account, click the download link, the process is in progress, but nothing happens, it gives an error. What's the matter, how can I now download my planes for which I paid money?

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    • stas1982S Offline
      stas1982S Offline
      stas1982
      wrote on last edited by
      #2

      When you try to download any aircraft from your account, it says there is no connection to the site and the waiting time has expired. Before, everything was working fine.

      DerekD 1 Reply Last reply
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      • stas1982S stas1982

        When you try to download any aircraft from your account, it says there is no connection to the site and the waiting time has expired. Before, everything was working fine.

        DerekD Offline
        DerekD Offline
        Derek
        JF Staff
        wrote on last edited by
        #3

        @stas1982 said in Products not loading:

        When you try to download any aircraft from your account, it says there is no connection to the site and the waiting time has expired. Before, everything was working fine.

        Your best bet would be to contact Just Flight support. They can usually help with this kind of thing.

        https://support.justflight.com/support/home

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