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  4. TRAFFIC GLOBAL does not find P3D V3

TRAFFIC GLOBAL does not find P3D V3

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  • C carddosommc

    I'm having problems, I install correctly, but TRAFFIC GLOBAL doesn't find my P3D V3 simulator as shown in the attached images. My P3D V3 simulator is installed in 😨
    Help me please! Thanks. Marcos Cardoso![alt text](004.jpg 003.jpg 002.jpg 001.jpg

    DerekD Offline
    DerekD Offline
    Derek
    JF Staff
    wrote on last edited by
    #2

    @carddosommc

    Your best bet would be to contact Just Flight support. They can help with this kind of thing.

    https://support.justflight.com/support/solutions/folders/17000130934

    https://support.justflight.com/support/tickets/new

    C 1 Reply Last reply
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    • DerekD Derek

      @carddosommc

      Your best bet would be to contact Just Flight support. They can help with this kind of thing.

      https://support.justflight.com/support/solutions/folders/17000130934

      https://support.justflight.com/support/tickets/new

      C Offline
      C Offline
      carddosommc
      wrote on last edited by
      #3

      Hi @Derek, I'm in contact with them, but I still haven't got a solution, they asked to reinstall, but I've done it several times, and TRAFFIC GLOBAL doesn't find my simulator, I search for P3D v3 manually, and still I can't do it o "Compile Traffic" This screenshot shows a red X for P3Dv3.
      005.jpg

      DerekD 1 Reply Last reply
      0
      • C carddosommc

        Hi @Derek, I'm in contact with them, but I still haven't got a solution, they asked to reinstall, but I've done it several times, and TRAFFIC GLOBAL doesn't find my simulator, I search for P3D v3 manually, and still I can't do it o "Compile Traffic" This screenshot shows a red X for P3Dv3.
        005.jpg

        DerekD Offline
        DerekD Offline
        Derek
        JF Staff
        wrote on last edited by
        #4

        @carddosommc

        You need to let them know that and they will be able to help you further.

        C 1 Reply Last reply
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        • DerekD Derek

          @carddosommc

          You need to let them know that and they will be able to help you further.

          C Offline
          C Offline
          carddosommc
          wrote on last edited by
          #5

          @Derek I just did this, I will wait for a return!
          Thank you!

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          • C carddosommc

            @Derek I just did this, I will wait for a return!
            Thank you!

            R Offline
            R Offline
            Ray Fry
            wrote on last edited by Ray Fry
            #6

            @carddosommc said in TRAFFIC GLOBAL does not find P3D V3:

            @Derek I just did this, I will wait for a return!
            Thank you!

            TG cannot see your sim P3Dv3 install path, go into options and run the wizard again and when you get to the confirm simulator paths, click on the folder on the Prepar 3D Version, this will open the file structure on your PC you then need to point TG at your sim install.
            PS you may have a Registry problem on your PC as TG often detects old FSX install paths.

            P3Dv5.1 HF.

            C 1 Reply Last reply
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            • R Ray Fry

              @carddosommc said in TRAFFIC GLOBAL does not find P3D V3:

              @Derek I just did this, I will wait for a return!
              Thank you!

              TG cannot see your sim P3Dv3 install path, go into options and run the wizard again and when you get to the confirm simulator paths, click on the folder on the Prepar 3D Version, this will open the file structure on your PC you then need to point TG at your sim install.
              PS you may have a Registry problem on your PC as TG often detects old FSX install paths.

              C Offline
              C Offline
              carddosommc
              wrote on last edited by
              #7

              @Ray-Fry ok, that would be to indicate the path manually, and I've already done that, but when I get to the P3D v3 folder I don't know which file to point to, it asks me to choose something ".exe". I've done the reinstallation for hours and hours and without success.
              When I find the simulator folder manually, which file should I select?

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              • C carddosommc

                @Ray-Fry ok, that would be to indicate the path manually, and I've already done that, but when I get to the P3D v3 folder I don't know which file to point to, it asks me to choose something ".exe". I've done the reinstallation for hours and hours and without success.
                When I find the simulator folder manually, which file should I select?

                R Offline
                R Offline
                Ray Fry
                wrote on last edited by
                #8

                @carddosommc
                Maybe looking for this.
                https://www.flickr.com/photos/154944674@N05/51343438439/in/dateposted-public/
                The path on your PC may be different depending on your install Drive location.

                P3Dv5.1 HF.

                C 1 Reply Last reply
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                • R Ray Fry

                  @carddosommc
                  Maybe looking for this.
                  https://www.flickr.com/photos/154944674@N05/51343438439/in/dateposted-public/
                  The path on your PC may be different depending on your install Drive location.

                  C Offline
                  C Offline
                  carddosommc
                  wrote on last edited by
                  #9

                  @Ray-Fry thank you very much for the screenshot, it helped me a lot, looking at the photo I see I did it correctly. My simulator is installed in ( D : ) so it may not be able to locate it myself, but the strange thing is that if I do it manually and select this ".exe" file, the P3D still has the red X as pictured above.

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                  • C carddosommc

                    @Ray-Fry thank you very much for the screenshot, it helped me a lot, looking at the photo I see I did it correctly. My simulator is installed in ( D : ) so it may not be able to locate it myself, but the strange thing is that if I do it manually and select this ".exe" file, the P3D still has the red X as pictured above.

                    R Offline
                    R Offline
                    Ray Fry
                    wrote on last edited by
                    #10

                    @carddosommc
                    How did you install TG in the default path C/ , and when you re-installed how do you remove TG you should re-run the installer and not manually remove TG.
                    P3Dv3 is the 32 bit sim the same as FSX and may install differently as i think in FSX it installs in the world scenery folder.

                    P3Dv5.1 HF.

                    C 1 Reply Last reply
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                    • R Ray Fry

                      @carddosommc
                      How did you install TG in the default path C/ , and when you re-installed how do you remove TG you should re-run the installer and not manually remove TG.
                      P3Dv3 is the 32 bit sim the same as FSX and may install differently as i think in FSX it installs in the world scenery folder.

                      C Offline
                      C Offline
                      carddosommc
                      wrote on last edited by
                      #11

                      @Ray-Fry I ended up giving up, I really tried everything. I am immensely grateful for the help, but I have not been successful. 😕

                      DerekD 1 Reply Last reply
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                      • C carddosommc

                        @Ray-Fry I ended up giving up, I really tried everything. I am immensely grateful for the help, but I have not been successful. 😕

                        DerekD Offline
                        DerekD Offline
                        Derek
                        JF Staff
                        wrote on last edited by
                        #12

                        @carddosommc

                        The solution would probably be to uninstall and reinstall P3D, but understandably that's not something you would want to do.

                        C 1 Reply Last reply
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                        • DerekD Derek

                          @carddosommc

                          The solution would probably be to uninstall and reinstall P3D, but understandably that's not something you would want to do.

                          C Offline
                          C Offline
                          carddosommc
                          wrote on last edited by
                          #13

                          @Derek really this could be a solution, but it would be something I really don't like.

                          DerekD 1 Reply Last reply
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                          • C carddosommc

                            @Derek really this could be a solution, but it would be something I really don't like.

                            DerekD Offline
                            DerekD Offline
                            Derek
                            JF Staff
                            wrote on last edited by
                            #14

                            @carddosommc said in TRAFFIC GLOBAL does not find P3D V3:

                            @Derek really this could be a solution, but it would be something I really don't like.

                            Which is why I wrote: "understandably that's not something you would want to do."

                            Hopefully Support has managed to resolve the matter for you as best we can, via Simmarket. I suspect there may be a conflict with registry settings. This can occur if there has been an earlier install or if, for example, the computer had FSX installed on it before P3D.

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