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fspilotshop, Just Flight activations

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  • A Offline
    A Offline
    AutoSetup
    wrote on last edited by
    #1

    I have DC-8 and Tristar, bought from Flightsim.com, fspilotshop. back in 2017.

    These appear to be unobtainable.

    I need the activation code, to reinstall after a HDD failure.

    Will Just Flight supply these codes?

    ..

    1 Reply Last reply
    0
    • DerekD Offline
      DerekD Offline
      Derek
      JF Staff
      wrote on last edited by
      #2

      When you say 'unobtainable' both those sites are active. Have you contacted them?

      A 1 Reply Last reply
      0
      • DerekD Derek

        When you say 'unobtainable' both those sites are active. Have you contacted them?

        A Offline
        A Offline
        AutoSetup
        wrote on last edited by
        #3

        @Derek
        Flightsim is OK, but fspilotshop, they use to host. is unobtainable and from what I've read seems to have gone under.

        1 Reply Last reply
        0
        • DerekD Offline
          DerekD Offline
          Derek
          JF Staff
          wrote on last edited by
          #4

          Their site is here:

          https://www.fspilotshop.com/login.php

          Are you mixing them up with Flight Sim Store?

          https://fselite.net/news/current-situation-with-flightsim-store/

          A 1 Reply Last reply
          0
          • DerekD Derek

            Their site is here:

            https://www.fspilotshop.com/login.php

            Are you mixing them up with Flight Sim Store?

            https://fselite.net/news/current-situation-with-flightsim-store/

            A Offline
            A Offline
            AutoSetup
            wrote on last edited by
            #5

            @Derek
            Warning: Potential Security Risk Ahead

            Firefox detected an issue and did not continue to www.fspilotshop.com. The web site is either misconfigured or your computer clock is set to the wrong time.

            It’s likely the web site’s certificate is expired, which prevents Firefox from connecting securely. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

            What can you do about it?

            Your computer clock is set to 30/05/2019. Make sure your computer is set to the correct date, time, and time zone in your system settings, and then refresh www.fspilotshop.com.

            If your clock is already set to the right time, the web site is likely misconfigured, and there is nothing you can do to resolve the issue. You can notify the web site’s administrator about the problem.

            This is what you get from both sites, useing either Firefox or Google Chrome.
            ..

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            • DerekD Offline
              DerekD Offline
              Derek
              JF Staff
              wrote on last edited by
              #6

              FS Pilot shop's one expired on 29/5 (yesterday). Flightsim.com's is valid until December. FSPS probably just need to renew their cert.

              A 1 Reply Last reply
              0
              • DerekD Derek

                FS Pilot shop's one expired on 29/5 (yesterday). Flightsim.com's is valid until December. FSPS probably just need to renew their cert.

                A Offline
                A Offline
                AutoSetup
                wrote on last edited by AutoSetup
                #7

                @Derek

                Have you any suggestions as to how I get my JF aircraft validated?

                I forgot the best one of the lot.
                PR9 Canberra.
                ..

                DerekD 1 Reply Last reply
                0
                • A AutoSetup

                  @Derek

                  Have you any suggestions as to how I get my JF aircraft validated?

                  I forgot the best one of the lot.
                  PR9 Canberra.
                  ..

                  DerekD Offline
                  DerekD Offline
                  Derek
                  JF Staff
                  wrote on last edited by
                  #8

                  @AutoSetup Not sure what you mean by validated? If you want to get it working and you have bought a copy from a site other than ours you'll have been sent a keycode. You need to download the files from the original site and enter the key you were given when prompted. That will then activate the product via our server.

                  A 1 Reply Last reply
                  0
                  • DerekD Derek

                    @AutoSetup Not sure what you mean by validated? If you want to get it working and you have bought a copy from a site other than ours you'll have been sent a keycode. You need to download the files from the original site and enter the key you were given when prompted. That will then activate the product via our server.

                    A Offline
                    A Offline
                    AutoSetup
                    wrote on last edited by
                    #9

                    @Derek
                    If I can't log on to FSPS, I cant get a re-activation code. The site doesn't exist.

                    Are you saying you can access it?

                    Which of the two sites, FS store or FSPS, were active on Flightsim, in the 2016/17 period. My memory doesn't stretch that far.
                    ..

                    DerekD 1 Reply Last reply
                    0
                    • A AutoSetup

                      @Derek
                      If I can't log on to FSPS, I cant get a re-activation code. The site doesn't exist.

                      Are you saying you can access it?

                      Which of the two sites, FS store or FSPS, were active on Flightsim, in the 2016/17 period. My memory doesn't stretch that far.
                      ..

                      DerekD Offline
                      DerekD Offline
                      Derek
                      JF Staff
                      wrote on last edited by
                      #10

                      @AutoSetup I can get on both sites. Working fine. Just that one has a cert that's 24h out of date. Not a big deal, given that they are a reputable company. Probably just an oversight.

                      A 1 Reply Last reply
                      0
                      • DerekD Derek

                        @AutoSetup I can get on both sites. Working fine. Just that one has a cert that's 24h out of date. Not a big deal, given that they are a reputable company. Probably just an oversight.

                        A Offline
                        A Offline
                        AutoSetup
                        wrote on last edited by
                        #11

                        @Derek

                        I get this.
                        Web sites prove their identity via certificates, which are valid for a set time period. The certificate for www.fspilotshop.com appears to be expired.

                        Error code: SEC_ERROR_EXPIRED_CERTIFICATE
                        View Certificate
                        Do you not see this?

                        I checked my Paypal from 2017.

                        4 transactions for FSPS, but also 2 from Just Flight, which means I must have an account with you, but it doesn't recognize my email.
                        ..

                        DerekD 1 Reply Last reply
                        0
                        • A AutoSetup

                          @Derek

                          I get this.
                          Web sites prove their identity via certificates, which are valid for a set time period. The certificate for www.fspilotshop.com appears to be expired.

                          Error code: SEC_ERROR_EXPIRED_CERTIFICATE
                          View Certificate
                          Do you not see this?

                          I checked my Paypal from 2017.

                          4 transactions for FSPS, but also 2 from Just Flight, which means I must have an account with you, but it doesn't recognize my email.
                          ..

                          DerekD Offline
                          DerekD Offline
                          Derek
                          JF Staff
                          wrote on last edited by
                          #12

                          @AutoSetup Your best bet would be to contact Just Flight support for your Just Flight products. We don't want to be going through personal details on a forum.

                          As for the security cert it is only 24hrs out of date and I can't see the problem. You just need to log in to the account and get your software. You won't need to pay them again.

                          A 1 Reply Last reply
                          0
                          • DerekD Derek

                            @AutoSetup Your best bet would be to contact Just Flight support for your Just Flight products. We don't want to be going through personal details on a forum.

                            As for the security cert it is only 24hrs out of date and I can't see the problem. You just need to log in to the account and get your software. You won't need to pay them again.

                            A Offline
                            A Offline
                            AutoSetup
                            wrote on last edited by AutoSetup
                            #13

                            @Derek

                            OK, I'm in. As you say, perfectly reputable site.

                            Thanks for your prompt reply and help.
                            All the free downloads have expired, but I backed up most of them, so I just needed the keys.

                            Thanks again.
                            ..

                            1 Reply Last reply
                            0
                            • DerekD Offline
                              DerekD Offline
                              Derek
                              JF Staff
                              wrote on last edited by
                              #14

                              They have now renewed their security cert.

                              A 1 Reply Last reply
                              0
                              • DerekD Derek

                                They have now renewed their security cert.

                                A Offline
                                A Offline
                                AutoSetup
                                wrote on last edited by
                                #15

                                @Derek

                                All 4 of my aircraft were updated in 2017 by JF.

                                Free downloads from FSPS have expired, so I can't update these files.

                                Is there a way to do this through JF.

                                ..

                                DerekD 1 Reply Last reply
                                0
                                • A AutoSetup

                                  @Derek

                                  All 4 of my aircraft were updated in 2017 by JF.

                                  Free downloads from FSPS have expired, so I can't update these files.

                                  Is there a way to do this through JF.

                                  ..

                                  DerekD Offline
                                  DerekD Offline
                                  Derek
                                  JF Staff
                                  wrote on last edited by
                                  #16

                                  @AutoSetup

                                  Sorry - don't follow. What free downloads? Are they charging you for the files? If JF has done something for you in 2017 it may be best to contact Just Flight support. They'll be able to see what you mean.

                                  1 Reply Last reply
                                  0
                                  • RichR Online
                                    RichR Online
                                    Rich
                                    JF Staff
                                    wrote on last edited by
                                    #17

                                    @Derek
                                    I believe FS Pilot Shop only grant you access to your purchases for 1 year. After that you have to pay a nominal fee to get access (for another year I presume).

                                    DerekD 1 Reply Last reply
                                    0
                                    • RichR Rich

                                      @Derek
                                      I believe FS Pilot Shop only grant you access to your purchases for 1 year. After that you have to pay a nominal fee to get access (for another year I presume).

                                      DerekD Offline
                                      DerekD Offline
                                      Derek
                                      JF Staff
                                      wrote on last edited by
                                      #18

                                      @Rich Sounds like that has happened in the past and our support has sorted it out. Worth contacting them again.

                                      seems bizarre to charge for re-downloading over time. Quantity/frequency might make more sense if you want to save bandwidth.

                                      A 1 Reply Last reply
                                      0
                                      • DerekD Derek

                                        @Rich Sounds like that has happened in the past and our support has sorted it out. Worth contacting them again.

                                        seems bizarre to charge for re-downloading over time. Quantity/frequency might make more sense if you want to save bandwidth.

                                        A Offline
                                        A Offline
                                        AutoSetup
                                        wrote on last edited by
                                        #19

                                        @Derek

                                        Re-downloads from JF are free, unlimited.

                                        FSPS sell you the original link to access the JF site aircraft. This link has an expiry date.This link is then cut after a time period.

                                        They then charge you $4.95 to re activate that link to JF to obtain another D/L.

                                        So to update my 4 aicraft to the upgraded versions, (2017), would cost me $19.80, or stick with what I've got.

                                        ..

                                        1 Reply Last reply
                                        0
                                        • RichR Online
                                          RichR Online
                                          Rich
                                          JF Staff
                                          wrote on last edited by Rich
                                          #20

                                          Not for the first time, I'm just left wondering why people don't just buy their stuff from us?
                                          You get unlimited downloads for free forever, and we've been around and offering downloads longer than pretty much everyone else in the industry so I think you can buy with a certain amount of confidence. We also offer loyalty points so those purchases from us would not only not have cost you any extra money getting hold of updates, but they would have actually saved you a few quid along the way.

                                          :man_shrugging:

                                          I've asked our support team to drop you a message and see if they can help you out.

                                          1 Reply Last reply
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