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Just Flight Tristar Upgrade Activation Issue

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  • M Offline
    M Offline
    MiraNordlys
    wrote on last edited by
    #1

    Hello Just Flight,
    I bought yesterday the classic version of the Tristar addon. So today I bought the professional upgrade but impossible to install the upgrade!
    Here is the error message!

    2e6f2a92-f827-4277-b2a6-c5ff061f8e5e-image.png

    I own the Basic Tristar that why, I don't understand ,
    Thank in advance for your support,
    Best Regards

    DerekD 1 Reply Last reply
    0
    • M MiraNordlys

      Hello Just Flight,
      I bought yesterday the classic version of the Tristar addon. So today I bought the professional upgrade but impossible to install the upgrade!
      Here is the error message!

      2e6f2a92-f827-4277-b2a6-c5ff061f8e5e-image.png

      I own the Basic Tristar that why, I don't understand ,
      Thank in advance for your support,
      Best Regards

      DerekD Offline
      DerekD Offline
      Derek
      JF Staff
      wrote on last edited by
      #2

      @miranordlys said in Just Flight Tristar Upgrade Activation Issue:

      Thank in advance for your support,
      Best Regards

      https://community.justflight.com/topic/2/product-support

      M 1 Reply Last reply
      0
      • DerekD Derek

        @miranordlys said in Just Flight Tristar Upgrade Activation Issue:

        Thank in advance for your support,
        Best Regards

        https://community.justflight.com/topic/2/product-support

        M Offline
        M Offline
        MiraNordlys
        wrote on last edited by
        #3

        @derek Hello, I have already whritten a ticket,
        Here :
        https://support.justflight.com/support/tickets/75380

        1 Reply Last reply
        1
        • stas1982S Offline
          stas1982S Offline
          stas1982
          wrote on last edited by
          #4

          Hello. I have the same problem, I bought both versions today and I can't activate the upgrade version.

          DerekD 1 Reply Last reply
          0
          • stas1982S stas1982

            Hello. I have the same problem, I bought both versions today and I can't activate the upgrade version.

            DerekD Offline
            DerekD Offline
            Derek
            JF Staff
            wrote on last edited by
            #5

            @stas1982

            https://community.justflight.com/topic/2/product-support/8

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