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XP11 Crashes

Scheduled Pinned Locked Moved Traffic Global for X-Plane 11
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    pacifica0503
    wrote on last edited by
    #1

    New version crashes XP11 😞

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    • DerekD Offline
      DerekD Offline
      Derek
      JF Staff
      wrote on last edited by
      #2

      If you contact JF support and raise a ticket we can look into it and see if we can find the reason why.

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      • I Offline
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        Iain
        wrote on last edited by
        #3

        Same here, after the last patch, can't do a single flight. Never had crashes before, I have a ticket raised.

        I wonder if the install instructions in the email are wrong, last patch was uninstall before installing the new version, this time it says install ontop of the existing version. Just a thought.

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        • DerekD Derek

          If you contact JF support and raise a ticket we can look into it and see if we can find the reason why.

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          pacifica0503
          wrote on last edited by
          #4

          @Derek I will do that Thanx

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          • I Iain

            Same here, after the last patch, can't do a single flight. Never had crashes before, I have a ticket raised.

            I wonder if the install instructions in the email are wrong, last patch was uninstall before installing the new version, this time it says install ontop of the existing version. Just a thought.

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            pacifica0503
            wrote on last edited by
            #5

            @Iain I've tried both ways and still get a CTD

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            • P Offline
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              pacifica0503
              wrote on last edited by
              #6

              Unticked USE TCAS in settings and it seems to be holding

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              • I Offline
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                Iain
                wrote on last edited by
                #7

                Tried uninstall too but no luck, will disable TCAS tomorrow and see how that goes.

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                • I Offline
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                  Iain
                  wrote on last edited by
                  #8

                  Disabling TCAS has worked, just need a patch to fix that now. Thanks for the tip.

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                  • I Iain

                    Disabling TCAS has worked, just need a patch to fix that now. Thanks for the tip.

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                    pacifica0503
                    wrote on last edited by
                    #9

                    @Iain said in XP11 Crashes:

                    Disabling TCAS has worked, just need a patch to fix that now. Thanks for the tip.

                    👍🏼
                    You are welcome
                    Let's see what the fix is going to be, waiting on ticket response.

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                    • I Offline
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                      Iain
                      wrote on last edited by
                      #10

                      No feedback from JF here, or from my ticket? Would be good to here something, would like TCAS to work.

                      DerekD 1 Reply Last reply
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                      • I Iain

                        No feedback from JF here, or from my ticket? Would be good to here something, would like TCAS to work.

                        DerekD Offline
                        DerekD Offline
                        Derek
                        JF Staff
                        wrote on last edited by
                        #11

                        @Iain TCAS definitely works - if you are getting a crash it may be a conflict with another plugin. Has support asked you to upload a dump file yet and what is yr ticket number?

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                          pacifica0503
                          wrote on last edited by
                          #12

                          After the new update still getting CTD if I keep TCAS turned on, and last I heard from support was that they were going to send the .log file to the developers.

                          DerekD 1 Reply Last reply
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                          • P pacifica0503

                            After the new update still getting CTD if I keep TCAS turned on, and last I heard from support was that they were going to send the .log file to the developers.

                            DerekD Offline
                            DerekD Offline
                            Derek
                            JF Staff
                            wrote on last edited by
                            #13

                            @pacifica0503

                            TCAS definitely works. What was your ticket number? We could probably do with a new dump file now that you have the latest update. Definitely not a problem that we've seen elsewhere.

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                            • DerekD Derek

                              @pacifica0503

                              TCAS definitely works. What was your ticket number? We could probably do with a new dump file now that you have the latest update. Definitely not a problem that we've seen elsewhere.

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                              pacifica0503
                              wrote on last edited by pacifica0503
                              #14

                              @Derek
                              I belive it works I just don't know what is causing it to crash in my system.

                              From: JF Support support@justflight.com
                              Sent: Sunday, December 1, 2019 7:08 AM
                              To: manny@pacificaplumbing.com
                              Subject: Re: 34803 - Traffic Global (for X-Plane 11 Windows) XP 11 crashes

                              Hi Manny,

                              Thanks for your reply.

                              I've sent this over to the developer to take a look at.

                              Thanks,

                              Simon

                              DerekD 1 Reply Last reply
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                              • P pacifica0503

                                @Derek
                                I belive it works I just don't know what is causing it to crash in my system.

                                From: JF Support support@justflight.com
                                Sent: Sunday, December 1, 2019 7:08 AM
                                To: manny@pacificaplumbing.com
                                Subject: Re: 34803 - Traffic Global (for X-Plane 11 Windows) XP 11 crashes

                                Hi Manny,

                                Thanks for your reply.

                                I've sent this over to the developer to take a look at.

                                Thanks,

                                Simon

                                DerekD Offline
                                DerekD Offline
                                Derek
                                JF Staff
                                wrote on last edited by
                                #15

                                @pacifica0503 said in XP11 Crashes:

                                @Derek
                                I belive it works I just don't know what is causing it to crash in my system.

                                From: JF Support support@justflight.com
                                Sent: Sunday, December 1, 2019 7:08 AM
                                To: manny@pacificaplumbing.com
                                Subject: Re: 34803 - Traffic Global (for X-Plane 11 Windows) XP 11 crashes

                                Hi Manny,

                                Thanks for your reply.

                                I've sent this over to the developer to take a look at.

                                Thanks,

                                Simon

                                Has anyone asked you to upload a dump file?

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                                • DerekD Derek

                                  @pacifica0503 said in XP11 Crashes:

                                  @Derek
                                  I belive it works I just don't know what is causing it to crash in my system.

                                  From: JF Support support@justflight.com
                                  Sent: Sunday, December 1, 2019 7:08 AM
                                  To: manny@pacificaplumbing.com
                                  Subject: Re: 34803 - Traffic Global (for X-Plane 11 Windows) XP 11 crashes

                                  Hi Manny,

                                  Thanks for your reply.

                                  I've sent this over to the developer to take a look at.

                                  Thanks,

                                  Simon

                                  Has anyone asked you to upload a dump file?

                                  P Offline
                                  P Offline
                                  pacifica0503
                                  wrote on last edited by pacifica0503
                                  #16

                                  @Derek Not recently, I sent an email this morning asking about the last .DMP file and nothing yet

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                                  • DerekD Derek

                                    @pacifica0503 said in XP11 Crashes:

                                    @Derek
                                    I belive it works I just don't know what is causing it to crash in my system.

                                    From: JF Support support@justflight.com
                                    Sent: Sunday, December 1, 2019 7:08 AM
                                    To: manny@pacificaplumbing.com
                                    Subject: Re: 34803 - Traffic Global (for X-Plane 11 Windows) XP 11 crashes

                                    Hi Manny,

                                    Thanks for your reply.

                                    I've sent this over to the developer to take a look at.

                                    Thanks,

                                    Simon

                                    Has anyone asked you to upload a dump file?

                                    P Offline
                                    P Offline
                                    pacifica0503
                                    wrote on last edited by
                                    #17

                                    @Derek I will try to find out what is going on and so far I believe the problem is with Zibo, just loaded FF A320 same airport and gate and it seems to be working. will get back to you if I can't figure out what is the problem with Zibo

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                                    0
                                    • DerekD Derek

                                      @pacifica0503 said in XP11 Crashes:

                                      @Derek
                                      I belive it works I just don't know what is causing it to crash in my system.

                                      From: JF Support support@justflight.com
                                      Sent: Sunday, December 1, 2019 7:08 AM
                                      To: manny@pacificaplumbing.com
                                      Subject: Re: 34803 - Traffic Global (for X-Plane 11 Windows) XP 11 crashes

                                      Hi Manny,

                                      Thanks for your reply.

                                      I've sent this over to the developer to take a look at.

                                      Thanks,

                                      Simon

                                      Has anyone asked you to upload a dump file?

                                      P Offline
                                      P Offline
                                      pacifica0503
                                      wrote on last edited by
                                      #18

                                      @Derek Deleted the entire Zibo folder and re-installed it and seems to be working. 🙂

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