Licence number not accepted

[Pepe]

Hello,
I´m trying to acivate the plugin introducing my e-mail (used in the purchase in X-plane.org store) and the licence number received with my purchase, but I receive the same window "Your licence number has not been accepted".

Many thanks for your help!!

[Derek]

@Pepe

Your best bet would be to contact Just Flight support. They should be able to help with this kind of thing.

https://support.justflight.com/support/home

[Pepe]

Many thanks Derek.
I read the manual and the FAQS, and I do exactly all instructions (intruduce my mail and the licence number).... it´s simple.

But the product its not actived because the licence number it´s not accepted by the Just Flight servers.

What I´m doing wrong?
Can I wait for some hours because I buy it in another store different to Just Flight store?

Many thaks

[Derek]

@Pepe said in Licence number not accepted:

Many thanks Derek.
I read the manual and the FAQS, and I do exactly all instructions (intruduce my mail and the licence number).... it´s simple.

But the product its not actived because the licence number it´s not accepted by the Just Flight servers.

What I´m doing wrong?
Can I wait for some hours because I buy it in another store different to Just Flight store?

Many thaks

If the licence key isn't working you need to contact Just Flight support.