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A Bug Revisited?

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  • P Offline
    P Offline
    Phiil8715
    wrote on last edited by
    #1

    I was driving 1M52 1836 from Carlisle to Preston and I was brought to a stand at PN252 signal on the Up line 1.5 miles from Lancaster.

    Contacted the Signaller who told me to wait till the light changes.

    I had a look at what could be in front of me and I removed a DMU Morecambe Lancaster service.

    The signal still didn't clear. And I'm still stuck.

    I reported this and didn't get an answer.

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    • DerekD Offline
      DerekD Offline
      Derek
      JF Staff
      wrote on last edited by
      #2

      Can you let us know the support ticket number you were sent and we can look into it.

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      • P Offline
        P Offline
        Phiil8715
        wrote on last edited by
        #3

        I've not got a support ticket.

        DerekD 1 Reply Last reply
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        • P Phiil8715

          I've not got a support ticket.

          DerekD Offline
          DerekD Offline
          Derek
          JF Staff
          wrote on last edited by
          #4

          @Phiil8715

          OK - so how was it reported? If you can let us know we can look into why you've not had a reply.

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          • P Offline
            P Offline
            Phiil8715
            wrote on last edited by
            #5

            I reported it on the forum. I've tried to submit a ticket but I can't log in, I can't remember what my login details are. AFAIK I don't think I made a Just planes account.

            DerekD 1 Reply Last reply
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            • P Phiil8715

              I reported it on the forum. I've tried to submit a ticket but I can't log in, I can't remember what my login details are. AFAIK I don't think I made a Just planes account.

              DerekD Offline
              DerekD Offline
              Derek
              JF Staff
              wrote on last edited by
              #6

              @Phiil8715 Where did you buy the content from?

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              • P Offline
                P Offline
                Phiil8715
                wrote on last edited by
                #7

                From Steam

                DerekD 1 Reply Last reply
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                • P Phiil8715

                  From Steam

                  DerekD Offline
                  DerekD Offline
                  Derek
                  JF Staff
                  wrote on last edited by
                  #8

                  @Phiil8715

                  OK - in which case you won't have a Just Trains account. We can't provide support in the forum but if you go here: https://www.justtrains.net/support there are details of how to contact Just Trains if you have bought from somewhere other than their website.

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