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installshield doesnt work

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  • T Offline
    T Offline
    toastie1971
    wrote on last edited by
    #1

    Just downloading another update and when i run it as admin after extracting it, the green progress bar starts to run then stops before it completes.

    I have tried to contact support and they have never come across this error before.

    anyone any ideas?

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  • RichR Offline
    RichR Offline
    Rich JF Staff
    wrote on last edited by
    #2

    Hi,
    If it isn't a corrupted download and a redownload doesn't fix it, try deleting the installshield engine files by removing this folder: C:\Program Files (x86)\Common Files\InstallShield
    That should reset any broken Installshield files.

    Which product is this, by the way?

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  • T Offline
    T Offline
    toastie1971
    wrote on last edited by
    #3

    thanks ill try that.

    its the western mainlines, chiltern and br mt

    ill let you know

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  • T Offline
    T Offline
    toastie1971
    wrote on last edited by
    #4

    hi, that didnt work either.

    V 1 Reply Last reply
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  • V Offline
    V Offline
    Voice of Reason JF Staff
    replied to toastie1971 on last edited by
    #5

    @toastie1971 Best bet is to contact our support team really.

    They can be reached here: https://support.justflight.com/support/home

    T 1 Reply Last reply
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  • T Offline
    T Offline
    toastie1971
    replied to Voice of Reason on last edited by
    #6

    @Voice-of-Reason done that already. they said they have never come across anything like that before

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  • C Offline
    C Offline
    Cygnet0115
    wrote on last edited by
    #7

    I have a problem with my install shield as well
    Not the same,but a problem it’s the first time ever
    Usually works first time, when I open the install
    It shows my destination folder as D;steam\steamapps\common\raiworks so I go to browse and put the correct destination in which is D;programfiles(x86)steam\steamapps\common\raiworks but it will not accept this any body have any ideas please.

    C 1 Reply Last reply
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  • C Offline
    C Offline
    Cygnet0115
    replied to Cygnet0115 on last edited by
    #8

    @Cygnet0115
    Just to let you know I have sorted my problem with the install shield it was all down to me.

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