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    installshield doesnt work

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    • T
      toastie1971 last edited by

      Just downloading another update and when i run it as admin after extracting it, the green progress bar starts to run then stops before it completes.

      I have tried to contact support and they have never come across this error before.

      anyone any ideas?

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      • Rich
        Rich JF Staff last edited by

        Hi,
        If it isn't a corrupted download and a redownload doesn't fix it, try deleting the installshield engine files by removing this folder: C:\Program Files (x86)\Common Files\InstallShield
        That should reset any broken Installshield files.

        Which product is this, by the way?

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        • T
          toastie1971 last edited by

          thanks ill try that.

          its the western mainlines, chiltern and br mt

          ill let you know

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          • T
            toastie1971 last edited by

            hi, that didnt work either.

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            • V
              Voice of Reason JF Staff @toastie1971 last edited by

              @toastie1971 Best bet is to contact our support team really.

              They can be reached here: https://support.justflight.com/support/home

              T 1 Reply Last reply Reply Quote 0
              • T
                toastie1971 @Voice of Reason last edited by

                @Voice-of-Reason done that already. they said they have never come across anything like that before

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                • C
                  Cygnet0115 last edited by

                  I have a problem with my install shield as well
                  Not the same,but a problem it’s the first time ever
                  Usually works first time, when I open the install
                  It shows my destination folder as D;steam\steamapps\common\raiworks so I go to browse and put the correct destination in which is D;programfiles(x86)steam\steamapps\common\raiworks but it will not accept this any body have any ideas please.

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                  • C
                    Cygnet0115 @Cygnet0115 last edited by

                    @Cygnet0115
                    Just to let you know I have sorted my problem with the install shield it was all down to me.

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